I've only been to this physical therapy practice and do not have experience with others but this…read moreplace is top notch. After being referred here because my podiatrist recommended I go to Lauren for dry needling, I was contacted quickly to establish myself as a patient. Tiff and Rae hold down the front desk and are wonderful. They are so down to earth, funny and all around good people. They go out of their way to chat and get to know you. They are also very understanding if you need to reschedule an appointment. Lauren is very knowledgeable and professional and no doubt is the reason I got over my plantar fasciitis. She helped explain everything, gave me home exercises and dealt with my whining dying dry needling! I also worked with Steve and he was also great. This is an outstanding physical therapy practice and I highly recommend them for anyone who is recovering from an injury. They are a small practice and care about their patients. Their schedule is also very flexible.

I had an absolutely wonderful experience working with Rob at Jackson Clinics in Hagerstown!! After…read morefinding out that I had a labral hip tear, I was told that I would need surgery to fix the pain associated with it. I am a 36 year old woman and I could barely lift my leg to get dressed, walking hurt, going up a hill was incredibly difficult, and I could no longer sit on the floor with my children for any length of time. I did a bit of my own research and decided to give physical therapy a try before surgery (with a very lengthy recovery). I am so thankful that I chose Jackson Clinics!! Rob and Rae were both wonderful! I broke my back at 12 and have been through quite a few different physical therapy programs. I have never had such success!! The amount of knowledge Rob has in his field is unprecedented, in my experience. If you are willing to do the exercises, I believe you'll have success as well!! I worked out frequently before going into therapy but Rob pushed me every time I asked for more. I truly believe that I will not have to ever have surgery with the coping techniques he taught me. I am so grateful for that!! If you are in need of physical therapy, you seriously can't go wrong with Jackson Clinics in Hagerstown!! I'd recommend this clinic above all else!

I went to Pivot for a serious shoulder problem and both Jaime and Blake were great. Very thorough,…read moreknowledgeable and both great senses of humor. They helped fix my broken wing!

I have been seeing Emily in the Spring Mills, WV location for vertigo issues. She is very…read moreknowledgeable, helpful, and compassionate. She is enthusiastic about her job and passionate about helping me return to normal function. I am so thankful I chose to go to this particular PT office. Lisa, the office manager is also kind and efficient. I have been made to feel very welcome and well treated there. I have been given easy to understand printed copies of the home exercises I am to do. And I am feeling much improved.

My physical therapist for the past two years has been Dr. Rebecca Moore. She has helped me with…read morerunning rehabilitation and PT for various running injuries in a helpful and professional way! All injuries I have gone to her for have cleared up with specific strength training and PT within a matter of weeks, or even days. I highly recommend!

Dr. Clark is absolutely amazing!!! He is an amazing doctor that listened to everything that I had…read moreto inquire about or say about my Chronic Pain, without any time restraints. He gives you his undivided attention and doesn't mind how long your visit lasts. I am in the process of seeing him in regard to my Chronic Pain and checking into the SCS and seeing if it is a right fit for me, as well as my Chronic Pain. He is extremely nice and I would HIGHLY RECOMMEND him to anyone!!! April Ritch

Had an injury in my shoulder about ten years ago. They were…read morewonderful. Laura Blair was my PT and Tina was her Assistant. Between the laughter and the excersise I healed quickly. Recently I experienced the same injury. They assigned me an OT ( I didn't need an OT). My new person is Jenna. She didn't help much and caused me a decent amount of pain. They seem to have a good bit of new people there. Where did everyone go?

I was given the recommendation to go to this group, by a friend, following a neck fusion. During my…read more2 1/2 months of therapy, I was seen by Kelly Slocum and Julie Martin. Both of them were incredibly knowledgeable about how to improve my mobility and which exercises would serve me best in reaching my goals. I tend to be a bit shy but both ladies helped me to feel comfortable and even made me laugh at every visit. I personally can not say enough good things about both of these physical therapists. Highly recommend them both!

I'm very conflicted writing this review, but here it is:…read more First, the good: Dr. Gwinn is an excellent surgeon. He is clearly very skilled and knowledgeable, and he immediately instilled confidence. Having this surgery was a major decision, and Dr. Gwinn put me at ease, and I believe I made the right decision choosing him for this procedure. I also have nothing but good things to say about his PA. If you choose MMI, you will likely receive quality medical care. Now, the bad: Quite literally, everything else. I have never experienced this much frustration dealing with a medical office staff. Communication is pretty much nonexistent, and when you do reach someone, most of the time they pass the buck, say your issue is not their department, and then blind-transfer you to a voicemail box. That voicemail will not be returned. You will have to call back over and over again, and even after explaining that your voicemail was never returned, you will simply be blind transferred to the same voicemail again, ad nauseam. This is true of scheduling, medical questions and concerns, administrative issues, etc. This is beyond frustrating, especially while recovering from major surgery and navigating other issues such as FMLA concerns. Also, if you need any forms filled out, they will nickel-and-dime you. Need a one-pager stating that you are medically fit to return to work after FMLA, that's $10, need another form, that's $10, even if you download it digitally. I'm not really concerned about the small fee, but it seems petty, especially considering I'm continuing to have and pay for follow-ups with the doctor. It's just another example of a top-down culture that seems to be anything but customer-focused. Again, I'm grateful for the quality medical care I've received from Dr. Gwinn. That being said, I think the way this practice is run is detracting from that care. As frustrating as the totality of my experience has been with MMI, it's unlikely I would recommend the practice to a friend, family member, or colleague.

Horribly run company started with Chester office waste of time for about 5 weeks tried Annapolis…read moreoffice rude and misread medical chart. Cancelled appointments with no notice after scheduling work around for surgery I had no confidence and after 6 weeks of no help no way would I let them perform surgery on my knee.

From the front desk staff to seeing Dr. Levine this place is soo great. The staff is very polite…read moreand Dr. Levine was nice and very thorough with his care of my feet and toes. Thank you guys and see you again in two months!

Dr. Levine was our go-to podiatrist for many years. Until our recent visit, he's been capable and…read morewarm--the doctor you hope you'll encounter when you have a problem. But our opinion of him has changed. Recently, we saw Dr. Levine to discuss some joint pain my wife was having. Dr. Levine said she had three options, in this order: 1) Surgery 2) An injection (I'm assuming cortisone) 3) Or wearing special shoes that would hopefully provide relief. We chose to try the shoes before surgery or a "shot." Dr. Levine told us to go to a shoe store called Shoe Fly in Frederick, MD, and buy a brand of "Hoka" walking shoes. I asked if the shoes were also sold on Amazon. Dr. Levine suddenly said, "Full disclosure: I have an ownership interest in Shoe Fly." Hmmm...wasn't that something he should have told us earlier? When I asked him that a couple of weeks later, he agreed, that was something that ethically he should have mentioned. So, a once very good doctor has apparently decided that being forthright about his "double dipping" from his patients is perfectly fine. It's not. People have a right to know that he profits from his patients' purchases made at that store. That way, they'll be more inclined to shop around for the best price. That's just common sense. Aside from this, my wife felt the overall treatment Dr. Levine provided wasn't satisfactory. She left in as much pain as she was in when she arrived, with instructions to buy expensive shoes at a store he owns to an extent (it must be a large extent, because he said his picture hangs on the wall). Our experience shows what may happen when doctors "operate" in their own little world, expecting that as doctors their patients will unquestionably follow their advice, as after all, they're the doctor. Sorry, it's a different world. People have more options. And they are better informed now thanks to the Internet (assuming they've visited reputable sites such as the Mayo Clinics' or Johns Hopkins', or the Cleveland Clinics'). And they may no longer blindly follow their doctors' advice without asking some questions. Our acupuncturist told us at our first appointment that: "You must be your own doctor." You have the right and responsibility to question a doctor about anything you don't understand, or whatever treatment options you may have. It's your health after all, and no one is more interested in that than you.

Dr Gabriel Petruccelli is one of the best Ortho surgeons around and he has a great bedside manner…read morewhich is rare in surgeons! He shows you the X-rays , educates you and follows up diligently so you can see what is happening. He is always available to answer all questions. I also had a friend (over 60) who had a complete shoulder replacement. My friend showed me the X-rays and demonstrated how his shoulder works now - truly a miracle! He has completely recovered and has full use of his shoulder so he can do what he wants to do again. He followed through with all physical therapy but attributes the success to Dr. Petruccelli's skill as a surgeon.

Dr. Petruccelli is the most caring and attentive doctor!! I went to him because he was my husbands…read moredoctor for a similar shoulder problem I was having. I am so glad I did. He did everything he needed to do to diagnose the problem in my shoulder. He listened and was genuinely caring in his approach to my condition. I am now going to Physical therapy and will see him regularly for follow ups. I highly recommend him. I wish there were more doctors like him:)

No one ever answers the phone there. When I was going there…read more, I did receive good care so I will give them that. However, if you need anything or we need to talk to anyone.They tell you to go to some chart that they have. I never had a chart , because I could never understand quite how they wanted me to do it.