Service par excellence! The Ritz in Geneva is a mirror of its beautiful location: small, opulent…read moreand to put it simply, awesome. Wonderful views of lake Geneva and the famous fountain and the location couldn't be better. I mentioned the service.. the concierges were always available and both accommodating and understanding. The bartenders and bell men remembered my name and my drink; in fact I believe everyone remembered my name and there is almost nothing quite as impressive as adherence to a team concept of serving your customers. The Ritz had it down. No they don't have a spa; but they accommodated us with in room massages that were excellent. If you're lucky enough to be there during the "dans la noir" dinner, it's well worth the time and was quite a dining adventure. (And another chance for the team at this hotel to flex their service abilities) During a night out in Geneva, when we couldn't find ice cream, yes we called our friends at the concierge desk who were happy to direct us: there wasn't a thing that the staff at his hotel wasn't available for! I've enjoyed a number of Ritz Carleton hotels around the world but this hotel earned my respect for a wonderful stay.

Despite its perfect location, most heavenly scent (I snagged a diffuser and candle--woohoo!), and…read morebeautiful lobby, I can't give it 5 stars purely on the fact that 1) there is no spa, and 2) our room I swear was like 8 feet tall, no more! And we had a suite with a balcony overlooking Lake Geneva! At least there is a gym, but it is small and divided into small sections--so no jumping jacks or crazy speed skating exercises lol!