When I moved here in 2010, I was shocked that for a large, multinational, fast growing city like Geneva, the train station was so outdated, dilapidated, and dirty. There were food places, small grocery stores, and a separate shopping center underneath the Gare, but not much variety or options provided even then. However, things are changing. Hope is around the corner. In 2011, they started to renovate, and are still in the process of completing. The new section that has opened is beautiful. It is what I had expected originally. With the renovation have come different snack places and stores. Definitely a much better variety now. You don't want to just get out of the station now, it's a place you could linger and are tempted to try something. The ticket off is a bit crazy though. They have been trying different queuing systems in order to make it less chaotic. They closed off the middle doors, and you can only enter the ticket area from the farthest doors. When you enter you tell someone your issue, and you either go to the line to buy a ticket for today, or for issues you get a number. There has never been a time in my visits when the stations were all open. Less than half of them are typically open, even when you have a large line of people. If you have an issue, be prepared to wait for awhile. There is a reason they have so many chairs available to sit in. Which can never be a good sign. Where there is a chair, they expect you to wait. You then wait forever for your number to come up on the board and then go to that person with your question. Typically the service is very friendly, once you get a chance to speak with someone. read more