My daughter was very impressed with the customer service, friendly atmosphere and beautiful gowns,…read morethank you for all your help!!

The staff were very helpful. The selection of wedding gowns was nice until sizes 16 and above,…read moreunfortunately. Some prices were decent, some seemed rather expensive. I found my dress on the "non-traditional" rack for a fair price.

Took my 17yr old here to begin our journey for a prom dress. There is no plus size dresses that…read morewere new yet there were alot of small size dresses in new condition. The larger size dresses were in terrible shape tears, missing gems. She is a 15/16 so not a very large young lady. The dresses that were there are old and out of style. She felt defeated and bad about herself due to the poor selection in her range. As she looked through racks and of beautiful dresses for size 0-10 there was just only a small section the very back corner behind the wedding dresses for plus size girls. She felt judged and not beautiful at all. One dress she did find that she liked was 460$ it was torn and missing gems on the straps and would need alot of altering to fix it. but the price was set. so we walked away as i am not buying a used dress for that insane price when i can go to another shop and get a new one. Honestly i would pay the world if she loved her dress. but the service and selection was subpar. do not bother going here if you arent a size 0-10 and prepared to be treated like you shouldnt be in a dress.

This is an update of my experience: When I called to…read moreconfirm my bridesmaid dress style and measurements nobody answered so I left a voice mail. A few days went by and nobody called me back. The bride let me know that they were still waiting for me and that we had been playing phone tag. However I never got a phone call or a voicemail. Then a couple days after I had gotten in touch with them, the maid of honor let me know they needed my measurements...again. I called a let them and spoke to Mike. I gave them my measurements again and when we got to my height Mike said, " that makes sense because it matches your squeaky high voice". I found this very rude and unnecessary. I feel like when you are working in the wedding industry part of your job is to make the bride and her bridesmaids feel good about themselves. I felt very upset and am now dissatisfied with my service here.

While I was home and newly engaged I decided to go to different stores and try on wedding dresses…read more Little did I know I would find the one of my dreams! I had an appointment early in the morning with the wonderful Lizzie. She asked a lot of questions about what I liked and what I didn't like, where the wedding was, what time of year, outside or inside, etc. She was extremely detailed and went right on to grabbing dresses! Funnily enough, The first one I tried on was the one I fell in love with at the end of the appointment. I tried on a total of about 10-15 dresses and the first one was a hit through all of them! She took down all the names of items I was wearing (veil, headpiece, & dress) and saved them in the system for me and also wrote them down on a piece of paper for me too. After the appointment we had a horrible experience at david's bridal (please just don't waste your time there) and then immediately came back to try on the dress again quickly and buy it! Lizzie then not only helped me buy it, but also helped me find bridesmaids dresses even after my appointment time! She really made this experience for me an absolute dream. All questions were thoroughly answered and we were given dates, warnings, contact informations, etc with buying the dress. I could not have asked for a better place to find my dream dress!

Magic moments was great to deal with! I am used to being sent to mens wearhouse for my sons as…read morethey've been in weddings and I was NOT going to go there for my sons prom! I decided to give magic moments a try and it was amazing! Honestly it started off a bit rocky but the lady that stepped in when I called took it from there and went above and beyond. I only wish I had her name. My son had two proms two weekends in a row and he looked quite sharp for them! Not to mention the cost was half of what we would have paid at mens wearhouse and they wouldn't have been half as nice looking. Thank you magic moments!

I absolutely loved my experience shopping for my wedding dress at Magic Moments. They had a much…read morebetter selection than David's Bridal and way better prices. I bought my wedding dress and veil for 400 something dollars. The staff was beyond helpful and caring. 10/10 would recommend to any bride to be. They also have prom dresses and tuxes!

Madison Boutique and Bridal is amazing! The shop is…read morebeautiful, and their dress selection is gorgeous. The staff were so friendly and helpful--they really listened to what I wanted and made the whole experience fun and stress-free. I found my dream dress here and felt so comfortable the entire time. Highly recommend!

Came to look at dresses with my best friend who is getting married. An exceptional variety of…read moredresses with prices to fit any budget. Staff was great. One on one attention.

THIEVES!! DISGUSTING!! SHADY BUSINESS!!…read more I went to the Bowling Green store because I had 10 dresses that me and my daughters didn't need anymore. So I went to see if they wanted them but they told me that they needed to be washed first. This was understandable so I went and had them dry cleaned and dropped them off which cost me $100. They told me that I had to come pick them up before the 90 days were up. So I went to see what was sold and what wasn't. To my surprise they had only sold one of my dresses, and returned only two. In all I lost 7 dresses which they told me we're "donated" before the given time. I was furious, but I didn't want to blow it out of proportion , so I swallowed my anger. I recently went to the store and saw my dresses were still on sale. These people are disgusting and use underhanded business tactics and if you have an option to not come near this place. On top of that the employees had a terrible attitude the whole time and acted towards me as if I were going to steal at any moment. They sell used clothes not glass chandeliers.

beautiful, tons of dresses, and size inclusive selection of brand name for a great price!! customer…read moreservice is top notch! Best place to shop for formals in the area!

While the staff was wearing masks, the staff member had food on her shirt and her mask. She was a…read morebit rough with the bride. Telling the bride she wasn't giving her any info to pull dresses. But we shared pics with her. Plus, the place was dirty and hot. The bride was beat red by the time she left. Really not a good experience.

I love this place!! I'm 64 yrs old. I've been shopping here since I was 17. I purchased my senior…read moreprom dress. In 1997 I came back and purchased a wedding dress for my 2nd wedding. Starting in 2015 I started bringing my 2 youngest daughters to purchase there homecoming and prom dresses. I hope to come this year to look at wedding dresses for one of my daughters. If you're on a budget they always have the bargain basement. I've always had a great experience and lits of help. They're great for accessories too.

The service is thee best. You walk in with a greeting. The girls help size you and place you as…read moremany dresses as you want. The selection is all sizes and shapes. The shoes are always gorgeous and trendy.