I usually go to Cole's Salon, but they were fully booked today. I tried Regis and left so disappointed. To start- my stylist, Nicole, asked what I wanted to do with my hair today. I told her and she proceeded to roll her eyes and say that's what everyone asks for and you shouldn't do that. Then- throughout my wash and cut, Nicole kept yelling across the salon to another stylist telling her she better make sure she charges her client extra money for having long hair. No joke, she addressed that issue 8+ times. Finally- when it came to my hair, she cut it, then started to blow dry it, realized she had taken longer than expected, turned off the blow dryer, and said "so do you want to just let it air dry or what did you want?" I said, "well can you finish drying it and flat iron it?" She said okay and spent ten minutes blow drying it before stopping and telling me she is going to charge me extra because my hair is thick and I asked for her to flat iron it. I told her if she's going to charge me extra, that I didn't want her to do it. She kept going and working on it but complained the whole time that my hair was thick and usually her clients will blow dry and straighten their hair before they come in if they want it done that way. I've never had a hair cut where a stylist didn't flat iron my hair to be able to show me how the finished cut looked. She told me she would never blow dry and flat iron someone's hair during a hair cut. And proceeded to continue complaining about it. At one point, she was up front helping the other stylist charge her client extra, and I just decided I was done dealing with her, so I went up and asked her to ring me up and I would let her get back to the things she'd rather do. When I got home, I finished straightening it and was appalled at how bad the haircut was. It looks awful and not at all what I asked for. I tried to go to the website to reach out to corporate or the store, and there is no way to leave feedback. I'd never go back there to pay $38 for a haircut where someone spends the whole time complaining about doing her job and trying to find ways to charge everyone more. I'd much rather go back to Cole's Salon where the people are nice, enjoy their job, and you don't feel like you're an inconvenience to them. read more

Worst haircut I've ever gotten. My hair was about shoulder length when I went in and both sides of my head were shaved but had grown out quite a bit, I asked for a trim just for my dead ends instead I left with the front and side pieces of my hair all chin length and the back looked like I had a mullet. Don't go here read more

Regis Salon - Hair Salons Near Me - Burnsville, Minnesota

I really should have read reviews before going to this salon. I loved the way my hair looked when I walked in. I had been growing it out and has taken very good care of it. It was my natural brown at the roots and faded into blond at my ends. I told the stylist that I wanted the same color that was already in my hair, but I just wanted the blond moved up. She spoke very fast and was very confusing but we seemed to be on the same page. She worked very fast but was very sloppy. She also kept asking for my opinion on the color as it was processing but then would say that she has a ton of experience and knows what the color will turn out to me and asked me to trust her. She pulled my hair multiple times when just washing it. She didn't put any sort of detangling product in my hair and it was very painful as she aggressively combed it out. While my hair was still wet I could tell that the ends were fried and WAY lighter than rest of it. So we had to cut 6 inches off instead of 2 just to get rid of it. Then when she dried it I saw the rest of the color. The color was absolutely terrible. It was uneven, splotchy, and just overall horrid. I actually started crying. She offered to add more bleach to fix it and I just asked her to dye it to match my natural color. As she was putting the new color in my hair she started talking to the stylist on the other side of the salon ABOUT ME. They were seriously talking about how I didn't like the color and how I didn't explain myself well like I wasn't there! I understand that the other stylist was trying to console her coworker, but I was right there and they were blaming me. IT'S NOT THAT I DIDN'T LIKE THE COLOR, THE ENTIRE COLOR JOB WAS AWFUL. She didn't talk to me the whole time she was "fixing" my hair. She also hit me in the head with the standing hair steamer thing. Her and her coworker kept talking about me. So I asked for the manager's name and number. Her coworker said very loudly "why? I'm confused. " like she was flabbergasted that I wanted to speak to the manager. I'm so incredibly upset about this experience. read more

My favorite place to get my haircut. If you ever go here ask for Stacy Christianson to cut your hair a absolute scholar of a stylist.

I went to go get my hair TRIMMED & the lady cut off more than I asked. She started out by washing my hair, the water was freezing. Next she wrapped a towel around the ends of my hair while they were still soaking wet & dragged me back to the chair by me hair. Once I sat down, she tried to comb out my hair & was ripping out chunks of my hair! Then she went to get a brush which had been on the floor & tried to do that but it still didn't work so she made me brush out my own hair. As this was all going on, she was talking to my mother about her own life problems & her divorce & how she just got out of cosmetology school. When she started cutting, she asked me if I wanted any face framing & of course I said yes because thats what I usually do when I get a haircut. She took a razor & started cutting random sections of my hair around my face. As you can see in the first photo, the face framing was such a blunt cut! In the second photo, you can see how uneven the back was but my friend & I tried as best as we could to fix it. Lastly, the price was unbelievable for how bad the service was! I'm very disappointed with this place & I would not recommend it. read more

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My daughter just came back from getting a hair cut and her eyebrows done at this salon. She asked the lady to just clean up her eyebrows a little bit. The lady took almost ALL of her eyebrows off. They are pencil thin where they used to be nicely shaped. When my daughter told her she wasn't happy the lady charged her DOUBLE the normal fee she pays. She asked to speak to a manager and the lady told her that wasn't possible because she was the only one there. No business cards saying who ran the establishment were available either. We didn't get her name. She wasn't wearing a name tag and never said who she was. This is ridiculous. A clean up on the eyebrows does NOT mean shaving them off! My daughter has been in tears for hours and absolutely hates them. Why would you deliberately do the exact opposite of what the customer asked for? Please don't give this place your business. There's a reason it's 1-star. read more

DO NOT LET THESE BUTCHERS TOUCH YOUR EYEBROWS! their product left me bleeding a little bit not to mention I look naturally confused because she couldn't get them even. read more

Not happy. I have long hair and understand that that is not particularly easy but I shouldn't have to stand the whole time for the stylist to cut my hair. She somewhat dried the hair and I declined a style as I just wanted to get out of there. I washed, dried, and styled my hair the next morning to find out it was quite uneven and parts were missed in their entirety. I called and made an appointment to have it fixed the next day, they booked me for 3:30 that afternoon with a different stylist. At 1 PM they called and said they made a mistake with the booking and I could either see the same stylist that evening (not happening) or come in the next day, which I couldn't as I was traveling for work which I told the person on the phone. I asked that since it was just a fix it shouldn't take long and if they could just squeeze me between appointments to which I received a "No, you can come see the stylist you saw previously or come in tomorrow." I am not one to ever really complain about things but this is my HAIR and it's obvious! They seemed to have no sympathy or desire to make it right. If you have a stylist that can't cut long hair, don't let her cut long hair! Altogether frustrating. Manager is not in for the next two days so I will just have to wait to call back. In the meantime have to pay another salon to fix their mistake so I don't look like a mess on my business trip..not recommended unless you KNOW a stylist there. read more

If I could give them a negative rating, I would. I brought my daughter for an eyebrow wax. They couldn't get the wax off her eyes and also managed to get it in her hair. She went to get a manager who let her sit there for 15 minutes like that. Don't ever go there. read more

I recommend not going here. Ladies are nice but do horrible jobs with coloring.. They don't fully dry your hair, they don't use treatments or oils (salons are suppose to) and they don't wash out the color all the way. Their prices are cheap but they are cheap for a reason. If you want your hair done GOOD then don't go here. You'll leave with disappointment and terrible hair. read more

I went to this salon yesterday and had the absolute worst experience I have ever had in a salon. I went in for a cut and color. The color was fine. The haircut that I asked for wasn't complicated. Just a trim with moderately long side-swept bangs that I very clearly stated MULTIPLE times that I wanted to lay below my cheekbone. I even came prepared with reference images. It took about 2 seconds into my bangs getting cut to see that the hairstylist was completely botching the cut. I even stopped her as she was doing it to tell her that she was not doing what I asked for, and she very rudely insisted that she knew what she was doing and that she wasn't finished. By the end, she had screwed up my hair so badly that the store manager had to come over to try to fix it. By the time she was done making them look even moderately ok to go out into public with, my bangs were above eyebrow length, which is extremely unflattering on my face shape and will take months to grow out to where I'm comfortable with them. Afterward, the original hairstylist continued to try to style my hair, because I was going to a wedding. She screwed that up too. She tried to add root plumper to my hair after it was completely dry because she'd forgotten while it was wet, so my hair was completely gross looking, even hours later. I asked her to please stop styling my hair because she was botching that too. I left in tears. They still charged me for the style. They charged me for the color. They took the cut off, thank god, but I still managed to have to pay $122 dollars for services that I won't even get to enjoy because they screwed up so badly that it's going to take MONTHS to be corrected. If a customer is THAT unsatisfied after walking out of a salon, there is no way you should be charging them that much. I will absolutely never set foot back in this salon again, and you shouldn't either. read more

I really didn't want to write a negative review, but I've never been so frustrated with a salon. I had a hair cut about 6 months ago and a root touch up at this salon. No only did they turn my hair purple (from a blonde root touch up), but she botched my haircut. I spent 3 hours in this salon to not only have my hair colored 2 times because they didn't have the right color so they were mixing different ones, but to have my hair completely butchered. I'm not sure what the stylist thought she was doing, but I have had a mohawk on the bottom of my neck and the top of head, all the way through the part for 6 months. After it growing out and me having to use endless amounts of bobby pins to make it through my day job, I am finally writing this review to WARN everyone. Do NOT get your hair cut here. All I wanted was a 2 inch cut with layers, nothing crazy. The fact that you charge $50 for a hair cut to have it completely butchered is stealing. Please please Regis, hire more experienced stylists. I can't justify your prices when you completely destroy someones hair. Safe to say that Regis is going down hill fast. read more

Incompetent, lazy. If these stylists don't work on straight commission, they should be forced to immediately. I went in for a body wave, which I've had in the past multiple times with no issue from other salons. I showed the stylist a picture of my actual hair with a body wave and was told that my hair was too heavy for that, she would just fry my hair and I would pay $150 for a treatment that might last 7-10 days. Also, that only old women ask for this type of service. In the photo, my hair was probably 5 inches longer so much heavier and the wave lasted almost 6 months. She claimed that she was just being honest with me when she so obviously did not want to provide the service. I don't know her name, when she came to the front to assist me - she was yakking on her cell phone and didn't introduce herself. Then proceeded to tell another customer, who did not have an appointment that she would 'perm me as fast as she could' and he should come back in 10 minutes. No, he should make an appointment and I should have been allowed the proper amount of time for the service as I had indeed scheduled one. Don't waste your time. read more