Opened accounts for my kids, had low activity so they wrote to say they were closing them down...I…read morefilled in the form to say we wanted to keep the accounts open, they closed them anyway, charged both kids $60 esheatment fees & sent all the cash to the State.... I am sure they should have written to me first, but no.. AVOID!!!

I absolutely love this location Dawn, Natalie, Shawn, and Michael are the absolute best. I only…read morecome into the branch because of them. Anything I need done they will make sure it is handled. I so love you guys thank you for everything.

In Florida, there are many banks to choose from. My primary bank is Vystar. However, I have another…read morecredit union account from NJ. The credit union is currently not in Florida. First Florida is my go-to bank to use a shared branch. They are so excellent in service. I can deposit, transfer, and withdraw money from First Florida. I am not able to use the drive thru since I am not an active first Florida member. Nonetheless, I have the same perks I would have with my credit union in NJ. I just love love, love, First Florida. My NJ account was hacked, and a new debit card was issued. I needed money fast. First Florida came through in a pinch.

Two of the 3 clerks have awful to us every time we go to this bank. Forget a pleasant greeting they…read moredon't even respond when wished a good day, don't attempt to help with forms or information when asked. They kept us from opening an account or doing any business whatsoever with the bank.very unprofessional

Been with this Credit Union for years. Great customer service and lots of locations. They are the…read morebest!

From the owner: First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the…read morestate, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.

Zachery Sendelbach. So called manager of the branch should be fired immediately came here with my…read morewife and two child to open up an account and to get replacement card for my business checking. He says that my account was closed 4 years ago... When I said that's nonsense check it better this guy refused the service. I'll do everything in my power to take him out, Bank of America Cannot be represented by this kind of unprofessional arrogant people. This guy doesn't know that he's just another employee, garbage in garbage out! It's not your Dad's Bank. This servant don't know what is customer service, he can't even talk to people, so why Bank of America is keeping him, the most I would give him Janitors position!!!!!

Absolutely horrible customer service! This location will never pick up a phone call throughout the…read moreday. Yet when you walk in, there's no one at the tellers or meeting with bankers. The staff wants everyone to go to the website for service.

This is now Florida First Credit Union....Dont waste your time with these people. They make…read morebanking difficult. For 2 years I've been trying to make deposits here for deposit into an out of state credit union.....every time its a difficult process.

Branch is fairly new, now I think or look like they did change the Manager because the one before…read morehe looks like he wants to be at Branch by itself and as soon as clock is out he would be out. Employers trying to do their best, I mean TRYING, would see. I don't go there much, trying to avoid this Branch because a previously negative experience, but when I went back some day and I noticed any changes I will personally update this review. Hope they keep it up with customer service instead send everyone to a Machine to do everything.

The ABSOLUTE WORST. Every time you make an appointment they either cancel it and don't tell you or…read moreare late and then are dismissive while you are waiting. Staff can't get their shit together have to talk to three people to get one thing done. I will be driving to the further away branch from now on just to avoid this places horrible management.

Kaoutar Syed, thank you so much for quickly solving my problem without having an appointment…read more I appreciate your help.

Worst experience ever, they made me sit in their lobby for an hour helped 3 other people before…read morethey even acknowledged me and then when I told them I have been waiting for an hour to set up a business account they opened my paperwork in the lobby and said that they couldn't help me because the address I have listed is my P.O. Box at the UPS store. I'm so disappointed frustrated and angry I will never do business with these people again

My experience with VyStar is always top tier ! Today was no exception at this Bartram Park…read morelocation. Once I walked in Carson a front teller, remembered me and immediately got me set up with an advisor that could best assist with my needs. Then my advisor Christopher S. met and exceeded my expectations on my needs. He educated me on some additional products but ultimately made sure all my concerns were addressed!

While Vystar has been a PITA lately this branch always comes through for me. Whether it's the…read moreteller inside or the drive-thru, it's always a lovely experience here. The 2 ATMs are convenient for this location; they have a walk up ATM out front and drive-thru in the back. When I closed my refinance I did it at this branch and it went so smooth; I was out in 30 minutes.