This is the worse BOA location I have ever been to in Miami. The Drive through ATM touch screen…read moredoes not work. There are two other Outside ATM's but their contactless reader doesn't work. And they have been that way for months.

Lissie attended me and was extremely polite and efficient. Out of all the branch locations in a 8…read moremile radius, her an her team had me in and out of there in no time while at the same time being extremely thorough.

Sexist w/ a little racism sprinkled in. Ole Wells Fargo up…read moreto their shenanigans.. again!! https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-wells-fargo-to-pay-37-billion-for-widespread-mismanagement-of-auto-loans-mortgages-and-deposit-accounts/ I had this misfortune of encountering 'Personal Banker' (oxymoron) Genesis Matta at the South Beach FL branch. I needed my ATM limit increased from $300 ( which won't buy a steak dinner in South Beach) to a more convienant $ 500. As with most CSA her first attempt was to push me off to the App. When I told her I tried she looked at me like I had horns coming out of my head. She snatched my phone out of my hands and said, "Here is the option. Ooo wait it won't go over $300". Dumbfounded, she began typing on her computer like it was her first time ever seeing it. She began reading off a check list. Identity verified, yes. Account more then 10 years, yes. Direct deposit, yes. Obviously seeing she was having difficulty with my request; a male associate injected himself into the situation. She explained my request and he replied, "Here", he pointed at the screen, "Just put 500 here and click okay". Was it really that easy I thought to myself? Of course not. "I can't do that I'm responsible" she squealed like reading a Dr. Zeus book. Go check with Daa Daa Daa, the guy said; whoever daa daa daa was. Let me review this with my manager as if I was buying a car. Pssst ppt pppst ppppssst like two Russians planning an invasion. She returns and starts spouting off words taught to a 5th grader. We're not going to be able to increase you limit because your account was overdrawn during the past 12 months. I attempted to explain a coworker bounced a check and it took 3 days for me to recover the funds. During the 3 days there were no insufficient fund tractions because I had their sneaky Overdraft Protection or Let's Us Rob You Blind with Fees feature turned off years ago. No matter. Like the Spanish Inquisition the decision was done. I said how come your associate was willing to do it and your not? As if I was robbing the bank he begins crying from the other side of the cubical, " I did not, I did not, I did not". Yes sir you did. It is not my fault your afraid of your female coworkers. Feeling as if I was mugged and assaulted I stated I wanted a written document as to why they were denying me access to my money. "We're not required to provide that information", she sneered. Required!? Well that's about to change. If you have had the same experience with Wells Fargo or another financial institution regarding ATM withdraw limits, please private message me here for information on a Class Action legal case. It all begans with 1. New Wells Fargo Slogan Another satisfied customer. One theft at a time.

I have to say I was about to leave this bank but Paul literally helped me so much with my business…read moreaccount. I kept having issues with getting my check images printed. The customer service not once but twice sent me the incorrect information! I came in to the 5th street branch to close my account due to my frustration and Paul saved the day got all my checks for me with out a question. Thank you again for your help!

Suzie was extremly helpful and even speaks Italian and Spanish. What a lovely lady…read more She was quick and very straight forward as to what would be the best option for us. Most of the time with bankers you get the feeling they have a second agenda up their sleeve, not with Suzie. Very professional and knowledgable in what she does. Will defintelivey continue banking with her.

A convenient ATM on the edge of Lincoln Mall. It provides a useful range of choices for the bills…read morethat will be dispersed when making a withdrawal. Otherwise, it's a pretty average ATM.

It was very helpful and productive . My agent was very professional and helpful ,I fell and…read moredamaged my legs, so it was difficult to visit the bank, but made it possible and without waiting Too long.

Used the ATM at this location in South Beach. Liked the locked door needing your card to enter…read more Lighting was good inside area where the ATM is located. Only drawback is you have street parking only which can be challenging but that is typical in South Beach.

Great service! Knowledgeable employees and no line. Awesome experience!…read more Nothing like the branch on 12th and Alton which is horrible

This Wells Fargo Bank is conveniently located in Alton Road and Lincoln Road. The staff are nice…read moreand friendly and always gave me a fast service in all my banking needs.

i could be more pleased with the service i received today. i came in without an appointment,…read moreurgently needed a money transfer to close on my home. juan carlos was able to squeeze me in between his appointments and i got in and out in less than 15 minutes! very friendly, kind and helpful - big thanks to JC!!

We had a busy day today with lots of errands. One of the errands was to get some cash for tips,…read moreetc. We wanted $1, $5, and $10s, and you can't get that at a drive thru, but if you go inside the bank, you can get those denominations. This has not been our go-to Chase bank in a long time because of their very long lines. But we decided to use it today. I tried to take a couple of indoor pictures for my review, but a bank employee came up to me and told me that indoor photos are NOT allowed. He was very serious. Therefore, I do not have pictures to add. Note to self: never go back to this location.

Really old location. Very crappy service , especially for the Miami Beach level of clients.read more

A very clean ATM lobby. It feels safe to withdraw money at this machine. The area sometimes feels…read moreskivvy in the evening and at night with plenty of homeless and panhandlers. It's nice to be inside a secure area. Plus, it's been working every time I have tried to use it.

I am surprised this horrible bank even has an overall rating as high as two stars, this bank sucks!…read more I went to the ATM to get some money, the ATM only dispenses 20's and 50's. I got some money out and then went into break two 20's into smaller bills. The teller said had to have an account at TD bank to break bill. How dumb!! If I were looking for a new bank, my experience at this bank, made sure I would never open an account at any TD bank.

South Beach isn't known for its great bank locations but luckily this place hasn't been overran by…read moreanother condo building so it's always a secure spot to pull out cash. The drive through isn't a headache and even when the branch isn't open, it's well lit and accesible while coming in or out of SoBe. It's not as popular as the other conglomerates but I've been a customer for over ten years and I'm happy with the service I receive here. The parking is easy to access despite the populated area and the camera feature at the atm makes me feel safer during those late night hours. We all visit south beach at one point of our time here as miami folk so if you bank with the blue you should be happy with this location. It's convenient to have some cash on you at many spots in this area and this is the only spot where there's no fee for me.

Nice people, Silvino, Alex and Michelle are the best. Very friendly helpful and patient. Thanks ok…read moresometime you need to wait a little because a lot of people go there

Every time I came here the wait time is over 30 minutes today it's almost 45 minutes the Mgr is not…read morearound only 1 person working Karen on the Desk I informed here about the situation she just left in the Back .. I've 6 accounts live across street does the Mgt ever check or evaluate this Branch the reviews r so low the others Banks Chase Wellsfargo and Citi u will notice the Mgr is always in Front ..Hope someone trains and hires New Mgt. Shalom

A collection of incompetent employees in a space that cost at $100,000 A MONTH!…read moreUnable to proceed with the simplest transactions. Total waste of resources to employ useless people. Oh, that also goes for the 350 Lincoln Rd branch!