Amazing customer service and great banking experience. I highly recommend this bank to individuals…read moreas well as businesses looking for their bank of choice. Paula Sanders and her team are amazing.

From the owner: Pinnacle Financial Partners provides a full range of banking, investment, trust, mortgage and…read moreinsurance products and services to businesses and people who want a banking relationship that goes beyond transactions. Pinnacle was founded in Nashville, TN, in 2000 to break the traditional mold and create an award-winning workplace that would attract and retain the best, most experienced financial services professionals. We don't use a phone menu. We don't push products, instead leading with advice and empowering our financial advisors to make decisions locally. Pinnacle is listed among the nation's top 25 banks and as one of America's best companies to work for. We operate in several primarily urban markets throughout the Southeast.

Packing here for seven years. Always friendly and remember my name. Highly recommend.read more

I got to Truist bank on Main st. at 12:45 knowing they closed at 1 but still hoping I had enough…read moretime to get an account made and be able to walk out with a debit card. Jill Rosenberg the branch leader took me at the desk and was checking to see if the person who would usually do this was available turns out he was busy with another customer. She immediately willingly took me to her office and did it herself staying an extra 20 minutes to make sure I got what I went there for when she didn't have to do that. I just appreciate how willingly she was was to help me.

These people are SO kind. Everyone I had the pleasure of speaking with made me feel like I was…read moreimportant and really worked hard to gain my business. Only great things to say about these folks!

The reps are no help at all at the downtown Franklin location. I left a message for the branch…read moremanager to call me... never heard from him. I would highly recommend searching for another bank in the Franklin area.

The people here in the Cool Springs branch are exactly what you'd hope for in a small town bank --…read morebut from how they can keep up with my former-banker-and-stock-broker-now-mortgage-person financially savvy wife, to their help with our personal accounts, business accounts, even our toddler's account openings, and online banking requirements -- we've loved their Big Bank offerings. The whole experience is even better when you consider that their bonus dividends + loan interest refunds to their shareholders (read: this is YOU if you bank with them) totaled up to $8 million dollars worth of money returned to their customers. We've literally paid our December mortgage with this Ascend benefit for years (convenient just before Christmas). Big fan.

The staff were very friendly. This doesnt make up for the fact that their website and apps are…read moreextremely difficult to use even for someone who is tech savvy, they also have alot of hidden fees like a 5$ external payment fees etc. Overall has been a n extremely negative experience. I am unable to add external payment methods for my loan even though there is a section to do it in the app it will not accept my debit cards. When attempting to do the "express pay" option (its anything but express) it requires a member number to perform (youd think that would be easy to find) which when you go to your account and actually find your member number guess what? It wont accept that number. It wont allow you to pair an external account with an account and routing number either. Do not finance through them.

I was welcomed in upon my arrival by Joel. I informed him that I needed to make a payment on a…read morecurrent loan and needed to ensure a quick payment to be applied on that day. Joel was extremely helpful and expedited the transaction process. I received my receipt and was able to make my other appointment without delay.

I've tried all sorts of banks - large national banks, regional players, online only banks, and…read morelocal banks. WB&T meets my basic financial needs with great service, while most larger banks feel more sterile and distant. This branch has a warm, inviting atmosphere along with complimentary coffee and, occasionally, seasonal treats. The staff are welcoming and friendly. As a smaller community bank, their technology isn't as advanced as some of the larger banks, but they make up for it with personal touches. If you're tired of impersonal large banks changing policies, fees, and ATM networks, or just want a more personal, local touch, give WB&T a shot.

I will never accept a personal check from a Wells Fargo account again. Tried to cash a check from…read morework I did over the weekend and Maria and Alexandra refused to cash it even after I provided two forms of ID. They claimed they will not cash a check of any amount without first talking to the account holder on the phone. Because the client was at work and unable to answer the phone they would not cash it. According to the policy online they should have been able to cash any check below $2,500 but they claimed that they can't cash personal checks without first calling the account holder and talking to them while you are in front of them.

The bankers are courteous and helpful. I've never had an unsolved problem in the years I've banked…read morewith them.

We went in to Regions today and had several things we needed taken care of. We were waited on by…read moreBrandon and he went over and above to assist us with our needs and did so with a smile on his face. Thank you Brandon! Sophia and Jay Crawford

Upon entry I was greeted by a big smile. I always like to meet my bankers and who is handling my…read moremoney and was given great insight on my business account and how to build business credit. Very appreciative of the steps the staff take to make you welcome.

Best banking experience ever. Not once,but every single time I'm greeted with a smile and welcome…read more That really speaks to me. The managerial staff including Kim and EJ are second to none.

We had a wonderful experience with Jason Barto in finance. we did a construction loan highly…read morerecommend Jason for doing your finance needs for homes...

This Regions Bank is located directly on Carothers and is larger than most branches you see these…read moredays. It is of the old school bank buildings that are larger with a couple levels. Still with that, all the action happens on the main floor, which is where I popped in one day after a nearby doctors appointment. While most of my banking is done via the app, I was after a new bank card, as I had to cancel mine due to fraud and for some reason the mailed card was taking way longer than needed. Service was helpful, efficient and made the process really easy. I have banked with Regions for close to 20 years now and easy experiences such as this keep me loyal!

If you are considering opening a new account, moving bank accounts, needing a business merchant…read moreaccount, or anything else involving banking, consider Regions...and specifically, this branch. These guys are as customer-oriented as they come, and in an area where banks are a dime a dozen, Regions really stands out. They have served me and my business for years and me personally for two decades, dating back to before AmSouth was acquired by Regions. Next time you're thinking if you'd be better off switching to another bank, consider these guys.