Aunabelle Carpenter was very helpful,friendly and knowledgeable. I would recommend seeing Aunabelle…read morefor opening accounts. We had alot of questions and she answered each one, to help us to decide what to do.

Just moved to the area and we've had SCCU for years. Never had a problem. Tellers are friendly…read moreenough, again no issues. Credit unions are not banks so they are better IMO.

I recently moved all my money out of a large national bank which engages in some offensive…read moreinvestments and has a rather cavalier attitude about what information they will readily share about their customers. Everything went smoothly on my visit to this branch, both with a manager, and at the counter. Folks were friendly and efficient. I am delighted to have my funds in a local institution.

been a customer for 21 years this year has been a horrible year with this nothing but problems…read morefinally asked for help went into the The guy who sits in the office, wouldn't come out even to talk to me while I was sitting at another desk very rudely he said yelling out his office. Maybe your luck will change if I play the Powerball because it's up will that top the cake? I walked out I went through the drive-through, withdrew my money and left and went to another bank and opened up an account the next day I called to close the account I was -$.13. they gave me a problem to close the account I had to call corporate. I told corporate I will give them 13 pennies and deliver it. They told me they could fix the problem and they will take care of the $.13 they could handle that this is so snooty it's unbelievable

Great experience !!! Friendly staff…read more And they have notary service if you have an account with them for free

Chase is my bank for today and till death do us part. The bankers are available even when just…read morewalking in. The tellers are on task and able to direct you as needed. The office spaces are more clinical than personal but the folks in them make up for the lack of decor. Effective and consistent banking experience Chase is the best in the business.

We called leesburg Campus USA and spoke to a very friendly…read moreyoung lady named Opal. She was very helpful with answers to our questions regarding opening an account and obtaining a CD. If she didn't tell us that she was secondly in command at this location we would have thought that they needed very few employees as she had it all under control. When this Lady's boss is ready to move on we highly recommend Opal as the next Manager at this location! You Go Girl!!!!!

Best introductory cd rate available. Friendly assistance. Plus they had ice cream for their grand…read moreopening.

I've been there twice in the past week. The people are great!…read more But, the line was almost out the door both times. One teller is not enough!

They do not treat there account holders well. My young adult daughter was scammed. She went to…read moreChase for help and followed everything they said to do. They locked her account, but allowed the scammers to take $350 more dollars out 3 days later and then charged her fees. When we complained they closed her account because she was now a fraud risk. They wouldn't let her withdraw her sizable and rightfully hers money from the account They promise they will send her the money soon. One employee basically encouraged us to complain...so we are. Don't use Chase.

Their IT dept is non-Responsive to what's needed to effectively assist clients with on line…read morebanking.... The system needs to be reworked! There is no trust in your people who assist us with Changing our PW. We go round and round to no avail. Don't put your non trust of your on line customer service people, and through me back to making another call for a new password, when your customer service folks already gave me one.... This is bunk, and should be addressed NOW. I'm a new customer, but will not transfer any more of my accounts to Citizens First bank

Worst service ever...they don't know what it takes to be a neighborhood bank. I wouldn't bring my…read morechange there for dollars nevermind depositing anything.....They found my fathers key to his safety deposit box in their parking lot and because he is in a wheelchair with a broken foot, he asked me to retrieve it. And even though we share the exact same name, license provided mind you, they still denied turning it over. So, I guess I will send the poor guy with the broken foot up there. Good job bank....please call the house if and when you would like to apologize. I would give them no stars if that was possible....