It is rare today to find someone who is knowledgeable about what they do and personable as well…read more This describes my experience with Tasha Mercher. You all should be proud to know that someone like Tasha is giving great service with a smile. I look forward to working with her and am grateful you all have her there to help me and anyone else who works with her. Well done.

Great bank, more personal than others, but the greatest thing about this bank is they pay you to…read morebank in your checking with certain balances, and they have step up CD's. Highly recommend. I used to bank at BOK, but no more...

We absolutely love Spirit Bank on Memorial. We feel known by bankers and managers. They make it…read moresimple and easy to manage our multiple businesses and business accounts.

17 days past scheduled closing date my clients were finally able to close. "Rushed appraisal"…read morefinally scheduled 3 days past when we were supposed to CLOSE on the home. I understand checks and balances and due diligence but in 6 years of working with home buyers, this has to be the worst experience I've encountered yet. If you are wanting to obtain a home loan, look elsewhere or expect multiple delays.

Quick service, friendly and accurate. I forgot to make my car payment went in and they quickly took…read morecare of me. Didn't charge a late fee was a plus in my book.

I have been with these guys (in Broken Arrow) for at least 35 years because they care about their…read morecustomers and work hard to make things happen for us. They are friendly and know us by name, and our accounts are super-easy to access online. I can move money from checking to savings or to pay on a loan without ever leaving the comfort of my chair. And between my great car insurance and the GAP insurance we got with our car loan, our car was paid off after a wreck that destroyed it in another state. They do their best to protect our money and us. Can't beat that.

We recently moved our accounts from another bank because of the excessive fees. We love We…read moreStreet. Amy W. has been incredibly helpful setting up our new accounts. She made us feel welcome and she is very knowledgeable about the different investments the CU offers. Lobby is being remodeled and so far all the employees have been friendly. Great addition to Sand Springs!

Here's 2000 stars for Arvest staff namely, Jessica, Ireland, and Ms Nadia! I can't tell you the…read moretimes that I walked inside the lobby with such welcoming that I, wanted to ASK them "How can I help YOU?" lol Broken Arrow Arvest is the place that will take care of all your banking needs. They go beyond the call of duty, inside the lobby and the drive thru. Ask for Ms Ireland inside the lobby. She's your expert in handling all your IT needs. Ms Nadia is real good in assisting you on your account and any money or teller needs. I think she eyes in the back of her head. She's quick with helping you before you get in line... Ms Jessica is very details (rightly so dealing with money ). She pays attention to all of your concerns on any money issues. Above all the atmosphere is great! The staff flows together as one unit. Each helping the other. I love it!! Do yourself a favor and check out Arvest in BA...oh yeah, don't FORGET TO PICK UP A BAG OF POPCORN before you leave see Ms Nadia...lol Arvest team are professional, courteous, proficient and above all friendly.

I have been banking with arvest since I turned 16 and got my first job. I have absolutely loved the…read moreemployees that have helped me and have never run into a bad employee until today. Emmalee has helped me numerous times and ALWAYS has an attitude. Today I went inside to simply do a direct deposit since I wanted a break from the heat (my ac is broken in my car). When I went up to the counter to explain I was doing a direct deposit she gave me a look of disgust like it was such a burden to her. I will probably not come back to this location anymore because I am so tired of dealing with her attitude. With that being said, I will always recommend arvest since it is such a good bank, but this employee needs some serious work on their customer service

They always help me. I am a small business owner who often is in a hurry and needing to buy…read moresupplies to get to the next job. They regularly help me to get my monies to vendors etc in a timely manner. They have wonderful hours for actual working people, they are kind, courteous, and fast. I don't think for any transaction including cashing bonds has taken us more than 10 minutes in the bank. Great local people who actually seem to care about you and your business and not just treating you like a number and chance to always "sell" you something you don't need.

The workers in there are always so friendly and helpful. The building is very clean and updated.read more

Very personable personnel. I only go in to open accounts. They contact me when my CD is going to…read morerenew. Every interaction with the bank employees has been professional.

I opened the checking account online to get the $500 dollar bonus that they advertised in the…read morenewspaper. Needless to say, I did not receive it. The advertisement said nothing about having to open the checking account in a branch location. Also, I asked someone when I first opened the account if I had opened the right kind. They said that I did. I also called again the other day to ask if I had opened the right kind of account. He also said I did. Now I called again today to ask about getting the bonus because I still did not receive it. The lady told me I was not qualified for it because I did not open the right account. How can I ask two different people but now get a different story when it is time to payout? I spend three months trying to get this bonus and checked multiple times. This is ridiculous, beware of their practices

This is the way banking should be done. Real people making the decisions and those decisions are…read morebeing made by people that live in our community. Joe, Jimmy, Angie, and all the bankers and staff are truly top notch!