When I first toured Vitality Living Hudson, I was convinced I had found the right place for my…read moremother. The facility is beautiful, welcoming, and the staff I met seemed caring, professional, and genuinely invested in residents. I left feeling relieved and hopeful during an incredibly stressful time. Unfortunately, everything fell apart after I paid the deposit. Communication became nearly nonexistent. Days would go by without updates, and the assessment I was told would take place never happened. Instead, the assessor, Bernice, apparently contacted my mother's rehabilitation facility and asked the social worker for her cognitive score. According to the social worker, when she provided the information, Bernice's response was simply that my mother "seemed like a better fit for Memory Care." What makes this especially frustrating is that the rehab social worker specifically stated that my mother was relatively independent, was not a flight risk, did not require personal care assistance, and primarily needed medication management. No one from Vitality ever called me to discuss concerns, ask questions, or explain, or even tell me their decision! In fact, I learned that my mother had been declined only when the rehab social worker called to provide my mother's discharge date and asked where she should be discharged. When I explained that I was waiting for Vitality Hudson to complete its assessment, she informed me that Vitality had already declined my mother. Imagine the panic and anxiety of learning, from a third party, that I needed to start the entire assisted living search over again--from 1,500 miles away--with only one week's notice before my mother's discharge. I immediately left a voicemail for Kyle, the sales representative I had been working with. Throughout the process, he seemed kind, responsive, and competent. However, four days have passed since that message, and I still have not heard from anyone at Vitality. What saddens me most is not that Vitality determined they were not the right fit for my mother. That is their decision to make. What is disappointing is the complete lack of communication, follow-through, and basic courtesy during an already difficult family situation. If someone as persistent and organized as I am can fall through the cracks, I worry about what might happen to a vulnerable loved one in their care. Sometimes blessings come in unexpected ways.

Words cannot express my appreciation and heartfelt thanks to the amazing staff at Vitality Living…read moreHudson. We moved our mother to the facility (then, Windsor Woods) in July of 2020 and she remained for 4.5 years. I visited frequently, usually for several hours each visit. I highly valued the facility, itself, and actually witnessed a compete building remodel of the common areas in the summer of 2023. The daily activities, food, and services offered were beyond expectation. The staff, of course, is the key to any successful business, particularly elderly care facilities. Over the past 4.5 years, I met and truly cherished a plethora of amazing people, on staff. Med Tech Annie Lambert was beloved by Mom and truly went above-and-beyond her job description and duties in caring for her. She is priceless and will be sorely missed. Director of Wellness Bernice S. was the consummate professional that was always thorough, thoughtful, responsive, understanding and reliable. Bernice is the cornerstone of the community. Wellness Supervisor Lisa L. was so appreciated for her thoughtfulness, attention-to-detail, responsiveness, and could be relied upon to answer any and all questions. Both Bernice and Lisa maintained continual communication with me regarding Mom's health, medication, general well-being, and more. Staff members that made an enormous positive impact on me in their level of kindness, professionalism, generosity, empathy and personalized attention include Med Tech MaryEllen H., LPN Kai, Activities Director Johnathon T., Driver Kenneth, Cook Kim, Housekeeper Linda, Concierge Lee, Concierge Lynn, Community Business Director Terri C.S., and, of course, Executive Director Lara K. Thank you all. The facility and amazing group of employees were truly a blessing and I highly recommend Vitality Living Hudson.

My mother has been there for several weeks. She has advanced Alzheimer's disease and was in need…read moreof a memory facility. The care (and compassion) provided here is second to none. I was very nervous about moving my mom into a facility; as I was used to her being in my home where I could be certain of her care. After a long search, I found Sunshine Christian Homes. They made the process and transition very easy and understood my anxiety regarding the move. I could not be more happy with the staff and management of this facility.

I know a few people that have lived there and worked there! Now my mom is there. All the staff that…read moreI have met there a great. My mom loves it there. The only problem I see is on the weekends. When there's an emergency, the staff does not respond. Until I make a call and try to get a hold of somebody. There has been four cases of no response to an emergency call. When I asked about the problem, they blamed it on Spectrum. If you are having that much problem with Spectrum, you need to find another company. I think is a great place that my mom really loves. That I'm very concerned about the emergency problems on the weekend. If that problem is taken care of you guys are the best of the best.

I find it strange this listing used to have reviews and now they're all gone…read more My mom is here and there are several things that concern me about this place; starting with the constant turnover of their staff. I live out of state and have a weekly call set up to FaceTime with my mom. I usually figure out that the staff has again left when I can't get through to my mom. If you want a true representation of the quality check out glassdoor reviews the staff gives. Sounds like over worked and under staffed. There's definitely a problem with losing personal items here. I understand it to a degree, memory patients can be kleptomaniacs; however, when we write her name in permanent marker in all her pants, I'm not quite sure how all my mother's pants (clothes) disappear, not to be found. I noticed others also having the same problem when I was visiting. Where are their clothes going staff?!? It's not an easy job, one of the most difficult, so staff up appropriately and treat your staff well. I've seen great staff come and go over and over and my mom's only been there 10 months

A PERFECT FIT FOR MY MOM... I am very protective of my mom. As her health rapidly declined and…read moreled her down the road to dementia, I had to accept the fact that her daily living needs were more than I could handle on my own. This in itself was a difficult reality to face. As I researched potential memory care communities, I had unwavering standards: a loving, attentive staff who would appreciate my mom's personality and sense of humor; the ability to provide outstanding medical care; and exceptional food service that my mom would look forward to eating on a daily basis. Fortunately for our family, the Villas have continued to meet the standard we have set. Whenever I have had a concern or a question, no matter how trivial, they welcome the opportunity to dialog. Whenever I visit with my mom, regardless of the time of day or night, I am welcomed and addressed by name. The only thing I wish the Villas had is a larger outdoor patio area for the residents.

The facility is old and poorly maintained. It's probably the only place I've heard of for medical…read moretreatment or care that allow smoking on the property. Even Correctional Facilities don't allow smoking on the property anymore. Patience are pretty much left to be here to die. If they have a disease when they come in here it's not likely they will get treated to cure the disease. I was diagnosed with cancer a year ago before I came in here and to date I have not been able to get any treatment from anywhere. Staff treats patients like their inmates at a prison.

If I could give zero stars I would. My mother passed away in their facility as a direct result of…read morethe poor care she received there. I heard from the facility more about her bills then I did about her care. The nursing home is horrible, and I would NOT recommend leaving your loved one here!

A great experience for my mother in independent living. Variety of services and special events…read more Amazing dining! The staff is very responsive to her needs

My dad was there. His care was ok but not great. The staff is short and they are working very hard…read more Get lots my term care insurance because you don't want to end up here.

My friend has been in and out of Oak Hill Hospital and Tampa General. They put them in a couple of…read moredifferent nursing homes that didn't take very good care of him. Now he's at Windsor Woods and they're taking good care of them and they're giving him the physical therapy that he needs so he'll be able to go home. The nurses are nice so is the rest of the staff. They even let people go outside that are patient and have a cigarette if they'd like to. I mean a lot of these people are very elderly and if they decide they'd like to smoke, then let them. This is a nice place.

This rehab center is horrible. the food is disgusting, the nurses are rude and the assistants don't…read morecare. The administration personnel lie to patients about their stay and invoices. I would NEVER recommend anyone to stay there, NEVER. They have separate remotes for everything. the lights on one, the TV is on another, and the nurse call bell is on another. This is clearly a 1-star facility. Don't send your family member there!

Great independent living facility, on the west edge of Westchase. Great apartments, very nice…read morefacilities and an excellent, engaged staff.

My review was taken down as a repeat of the original review. But this is not the case. After I…read morewrote an honest and fair review, management retaliated by not allowing me to use the hair salon which is actually a separate business from AG. So my point was that if you choose to leave and write an honest review regarding your experiences, it says a lot about the management at this place when they behave in such a childish way. I knew the girls at the salon and we all enjoyed each other. Refusing to let me use it out of spite not only seems childish but it also hurts the salon by removing customers.