To move things along.
We had no problems with the staff, medical or otherwise. They were all polite and courteous. Took care to know our names. That's impressive, large numbers of families.
However, the 3 represents the greed, the bait and switch tactics and sheer temerity to even make the claim, they've claimed.
Originally, when we first visited, the apartment was beautiful. Greatly updated, and pristine. Problem for Mom, was she preferred the ground floor. Our tour guide , whose name I can't recall, said they had a ground floor, but it hadn't yet been updated.
We arrived at the next apartment, and it most certainly was NOT updated. This had high traffic carpeting. Updated rooms had faux wooden floors.
One thing you could not miss in this particular apartment, was the huge brown stain in the middle of the living room. The tour guide said they would replace the rug before Mom moved in, but Mom, said to leave it, she preferred carpeting. So, Mom moves in, puts a coffee table over the stain until they clean it. Which they tried, but this stain had been there a while.
Fast forward.
Mom's needs moved to an ALF, assisted living facility. She's not even in Embassy one year, but , no problem. They understand this had. Mom moves out.
A few months after leaving Embassy, Mom gets a bill from Embassy. She has to pay for a new carpet because her dog or cat left urine. $1500.00 from her, for a carpet they were going to replace, anyway. They are doing everything they can, in accounts receivable, to shave a few bucks off their expenses by hitting up an 87 year old widow, with cognitive impairment, for a carpet that was filthy to start, and was going to be replaced, anyway.
No, and no.
Allan Love read more
