1 star is too many stars for this building. This is the most poorly managed and poorly constructed building I have ever lived in and I am counting down the days until I can leave. The fact that this building has switched management about once a year should be a pretty big red flag, no one wants to be associated with this building. This does not even begin to capture the issues we have had, but I hope it gives future renters an idea..
1. Fire alarms go off multiple times a month often between midnight and 4 am, often times with the sound and or light going off for 1-2 hours. This is apparently because either water issues or that it shares a panel with the hotel/building next door, either way this is an issue that none of the management companies have any interest in addressing and will likely never address
2. Almost every person I know in this building has had at least one break in their car. I am paying 175 dollars a month to park my car, yet there isn't a single security camera in the garage. There have been vague promises to increase security by installing cameras, this has never happened and again I imagine never will happen. If you park here at some point you will have your car broken into. Broken windows is a pretty common site in this garage.
3. The garage was designed by someone who has actually never used a parking garage before and someone just described it to them. The part where you drive and the corners are only big enough for 1 vehicle, but for some reason it is a 2 way driving area the entire way around, so on a daily basis there are near head on collisions and im certain many accidents due to this. This is something that will never change about the building.
4. There are often people who do not live in this building found in the stairwells and there have been apartment break ins.
5. There is no one available after 5 pm or on weekends, you call a 1800 number and they deem almost all issues non essential, even this means you are unable to get in and out of the building to work due to malfunctioning garage door clickers, someone else being parked in your spot, or being unable to get into your unit. There is no on call maintenance staff, or none that tenants can reasonably access. You will have to figure out your own issues.
6. If you ever want to add another person to your lease, the process involves making you give up your lease, reapply to the apartment on their HORRIBLE website with this new person, and sign leases again, which took over a month to do, and in the process meant that all my utilities had to be re set up AND I had to pay new service fees as now I was considered a new customer as I was now considered a new tenant
7. Plugs in the kitchen are incredibly difficult to use, hard to get appliances into them
8. The cherry on top of this building is the management. I could tolerate the alarms and the problem if we had management that was responsive and organized and helpful. Vanessa and Jennifer are the most disorganized, disrespectful, disinterested people I have ever met. As highlighted by other tenants they are hard to get in touch with and either dont fix your problems or cause more (see point 6). They also "lost" another tenants receipt from her parking fob, so despite the fact that it was their mistake, they refused to give her her deposit.
The problems listed above seem. like things that will never change, so I would honestly NEVER suggest living in this building. A start would probably be to get a new management team, followed closely by demolition. read more