1. Regal Studio

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    Atlanta, GA

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    Regal Studio

    5.0 (24 reviews)
    Closed • 10:00 am - 6:00 pm

    Services - Regal Studio

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    Regal Studio Photos

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    Reviews With Photos

    AJ D.

    I was referred to Mack and Charles by a coworker who just had a great experience at their shop. Being in the market from a custom ring, I went to the shop, and from start to finish had an incredible customer service experience! Charles kept me in the loop for the whole custom ring designing process and surpassed my expectations with the design! My fiancé absolutely loved the engagement ring! We also had the wedding band custom made to fit the engagement ring which also turned out amazing! Even if you aren't thinking of a custom piece, go talk to Charles and tell them what you are shopping for.. They have a big selection and if they don't have it, Charles can make anything! Thanks guys for a great experience!!! I can't recommend you enough!!

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    Photo of Erna S.
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    7 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    5 years ago

    Business owner information

    Photo of Mack T.

    Mack T.

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    6 years ago

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    Mack T.

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    7 years ago

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    Mack T.

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    13 years ago

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    10 years ago

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    8 years ago

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    13 years ago

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    13 years ago

    Helpful 2
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    5 years ago

    Business owner information

    Photo of Mack T.

    Mack T.

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    12 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    Photo of Mack T.

    Mack T.

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    6 years ago

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    Mack T.

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    10 years ago

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    7 years ago

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    Mack T.

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    7 years ago

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    12 years ago

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    Photo of Mack T.

    Mack T.

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    16 years ago

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    11 years ago

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    Ask the Community - Regal Studio

    Review Highlights - Regal Studio

    “In addition to the custom work he does, the items in their showroom are all designed by Mack and are beautiful.”

    Mentioned in 16 reviews

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    Brown & Co. Jewelers

    Brown & Co. Jewelers

    (114 reviews)

    $$$

    Buckhead

    While the selection of pieces are lovely and the staff on hand accommodating, it feels like the…read moreprices are upsold for the name/buckhead crowd. Doing some research and visiting other jewelers for engament rings and wedding bands, I found their prices to be the most expensive out of the places we looked. None of them really gave me the "wow, this is my ring" feel, though they were pretty and shiny. I appreciated the time and information I got from the lady who helped us, but $3,000 for a men's titanium ring seems steep so we're going elsewhere.

    This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

    Pickens, Jewelers - This WAS a bracelet

    Pickens, Jewelers

    (12 reviews)

    $

    Buckhead

    2 things. First, I…read morebrought by David Yurman bracelet in to get fixed. It looked fine and was whole - in one piece as when I bought it. It had a small loop in the stringing that needed to be tightened. They reached out a week later and told me it could not be fixed, come get it. When I returned it was in a pile - see picture. There was no offer to pay to reassemble it, just "here's your bracelet" although now it is just a pile of junk. Second, the woman at the front desk was a mean, snarling, uptight and obviously not very bright spokesperson for the store. She immediately told me it was not their fault, that it fell apart "as soon as they took it out of the bag" and I have no recourse. This woman needs to find a new job. Put her in a back room where she has zero customer interaction or under the bridge from whence she came. It's alright bitter, unhappy, unhealthy shopkeeper, I'll make sure the news of your attitude and customer service finds a much larger audience. Maybe you'll learn the lesson that if you don't treat the customer correctly, it will have consequences.

    After leaving Brown and Company following a disheartening and honestly rude experience I came…read moreacross Pickens and they could not have been nicer or made my experience better! I had 2 watch batteries replaced and left a ring to be repaired. The watches were done in less than 15 minutes and during that time I discussed possibly having my ring redesigned and they walked me through the process. What a lovely experience that turned my day around! Highly recommend!

    Ermitage Jewelers

    Ermitage Jewelers

    (47 reviews)

    $$

    I picked up the Submariner this morning. I am very pleased with all phases of this purchase…read more The watch is in top condition and looks great! The shipping was very fast and I appreciate your packaging it so carefully. Your staff follow up after purchase was timely and very considerate. The pricing was very competitive; it's a great deal for a beautiful Submariner. I'm very pleased; would purchase from you again

    Found lots of positive reviews for Ermitage online and we couldn't have been happier we did! We…read moreordered a Rolex to ship to California and they shipped it SO incredibly fast. It got to us basically 2 days after ordering. The watch was in even better condition than it seemed online. Customer service was also fantastic. Apparently google prefill had messed with my address, and I'm glad they called to verify. They also presized the watch for us, and even told us that if we need to, we can always order a pin removal tool from amazon also. That's honestly unheard of from a watch shop. A few notes to keep in mind: some of their watches are customized after market! They say it in the description but it may not be as obvious if you don't read. Watches are a big investment so hopefully you read listings thoroughly to make sure you get what you think you're getting--they literally don't hide any of the info. Also, when you order online, they will ask for a photo of your card for security (with numbers covered) and your ID if you are out of state. IMO this is a great verification method, but take note if that's not something you're comfortable with.

    Regal Studio - jewelry - Updated October 2026

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