I'm only giving two stars because there are a couple nice things about this theater. They probably deserve one star, but I am too kind. But, there are things I like about the theater itself. It is much nicer and less ghetto than other options in the area like amc marple. It also has nice stadium seating. This used to be the movie theater I would regularly go to see movies at. However, the management is terrible. After giving them "three strikes" in a short frame of time, I stopped taking my business there a year or so ago, and have not been back since.
Strike 1: I came with here my friend to see a movie. I actually remember it was Twilight Eclipse. During the middle of the movie, the fire alarm starts going off. We had to evacuate the building which makes sense.However, there was no fire, the building had just gotten too hot and made the fire alarms go off. We waited around for awhile, but the theater workers said it was unlikely to open back up anytime soon and we wouldn't be able to resume our movie. So, they gave everyone passes to come back another time. We were bummed out because we wanted to see the movie and the theater wasn't exactly close to where we live (about a half hour drive). But, it was totally understandable! Accidents happen and at least they gave us movie passes.
Strike 2: I was here seeing a movie, probably about a year later. I was actually with the same friend as the first incident. Were in the middle of the movie, and what do you know, the fire alarm starts going off again! We just kinda laughed and were like wow this would happen to us. I don't know why the fire alarm went off , it was the same deal as before that it wasn't actually a fire and the theater wasn't going to open back up for awhile, but free passes yay. Except, I was a little more ticked off this time. I can understand that some stuff is out of your control but obviously this is some sort of recurring problem that they should have fixed.
Strike 3: This was the time that really got me aggravated. I came here with my boyfriend to see an R-rated movie. I was a little late getting my drivers license so I didn't have an ID yet. I know you can get state issued ID's, but I really didn't have a need for one. I wasn't yet 21, I don't smoke cigarettes, and up until this point I hadn't had a problem getting into movies. My boyfriend and I both got carded. He had his driver's license so he was fine. But, I only had a old high school student ID and a college student ID, which should have explained that I was at least 17, which was the requirement for a R-rated movie. The guy at the counter said I couldn't use it because it didn't have my DOB on it, so I had him call up his manager. I explained to the manager that it would have been nearly impossible for me not be at least 17. Most people graduate high school at 18, the people that are young for their grade graduate at 17. Futhermore, my highschool photo ID showed that I had graduated over a year ago, and my college ID showed that I was now in college. Did the manager really believe that I was only 16? He really didn't care what I had to say and was very rude and talked to me like I was a child. He had the nerve to say we could see another movie that wasn't rated-R. Why would I want to see a movie other than the one I came to see? Especially after being treated that way. This was there third strike and I have not been back since. read more