Just took my cat here for an emergency situation. I called beforehand as instructed for an appt. I…read morelive in Zanesville and PetPlex is the closest "emergency" vet. My cat was experiencing trouble breathing, vomiting, lethargy, etc. initially, I was instructed to drive 1 hour and 10 minutes to Canal Winchester Medvet instead of an appt in 45 minutes at PetPlex because medvet "would be faster" and the breathing issue needed immediate attention. After a lot of back and forth with the receptionist and me explaining an appt in 45 minutes (30 min drive) would be faster than a 1 hour and 10 minutes drive, she agreed to schedule an appt. I had to pay a $180 retainer for the appt. My cat was in a carrier and I brought her into the room. The tech took some quick notes and without looking into the carrier, she said "your cat seems fine and we're vacuuming right now so we'll take her back when we're done." So apparently the vacuuming takes precedent over my cats health (that she didn't bother to even glance at). My cat has complex diagnoses for which she gets routine/bloodwork through another vet. They insisted on copying bloodwork she just had completed, which I reluctantly agreed. The estimate was $1K. After trying to do some of the tests, they removed a lot of tests pretty quickly because she was agitated. They ended up only doing one panel of bloodwork and giving one medication and 2 supplements. They attempted to sell me flea/tick/heartworm medication for a 15 year old strictly indoor cat who clearly doesn't have fleas. While I understand these are important, it doesn't feel like a priority when there are respiratory concerns. Overall, it felt dismissive and lacking compassion. I wouldn't take my pet back here.

We had our new puppy appointment today at Pet Plex. All three of our dogs are seen there normally…read moreby Dr. Portman who is great. The front staff and are Vet tech were professional and kind today also. Our Veterinarian was not professional in the least. After waiting a fairly long time he finally came in to examine our puppy. Standard 3 minute barely paying attention visit with the Vet. He for some reason decided to compliment my wife's "pretty blue eyes" and continued by telling her she "looked really cute". What exactly was that? Sexual harassment from Dr. Jed? He literally did this in front of his technician and I. This was horrifying and threatening. I am a pastor in the area so I tried to not be angry however it's not easy. Let me be clear. We did NOT come to Pet Plex for our puppy's first Vet visit and Dr. Pervert's inappropriate "flirting" and sexual harassment. He is incredibly unprofessional and quite honestly a jerk. We are very upset about this and the mental amd emotional trauma it has caused us. Reverend Sean

Marlyn watched our 2 dogs for a month and she took such good care of them and sent frequent updates…read moreand pictures. One of our dogs, who is prone to ear infections, had a flare up and Marlyn thankfully managed to treat it. Bruno is also such a sweetheart and my 2 small dogs got along with him just fine. Would highly recommend Marlyn as a dogsitter! I'm sure we will be hiring her again for future sitting needs.

From the owner: Home-style dog boarding and in-home drop-in visits in a calm, safe environment where pets are…read moretreated like family. We focus on small, supervised groups so every pet receives personalized care, attention, and plenty of comfort while you're away.

My shy girl loved her stay at Dott's Place and her owners felt comfortable and relaxed that she was…read moresafe and well cared for.

From the owner: Located on a 30 acre farm in Sugar Grove, OH, dogs receive one of a kind individualized care…read more Boarding, training, and doggy daycare for all breeds.

We just moved to the area and sent our dogs to All Tails for the first time this week. It's some…read moreof the little things they do that make this a place we'll keep coming back to. Things like a fenced in parking lot so in the event a leash slips you are worried about your pet running into the road. We've had to purchase different collars in the past to take them to daycare, at All Tails they already have you covered. Check in and pick up are a breeze. And most importantly they keep the environment safe for your pets! The products of all of that are peace of mind for us and tired pointers when they come home!

They take good care of our dogs and really seem to care and realize they are family…read more Thanks for everything! Will always remember.

I have been bringing my dogs to this veterinary office for nearly seven years, and I truly cannot…read moresay enough positive things about the veterinarians themselves. They are knowledgeable, compassionate, and have always treated my dogs with incredible care. I live about 30 minutes away, and for years the commute has been absolutely worth it because of the empathy and quality of care they provide. Unfortunately, the front office staff has increasingly become a major issue and has negatively affected my overall experience. There have been multiple occasions where I've called requesting callbacks or appointments and either never received a response or there was significant miscommunication about messages that were supposed to be relayed to the veterinarians. Today was the final straw. I had a 4:00 PM appointment for my 150-lb St. Bernard who has severe anxiety at the vet. Anyone with a large, anxious dog knows the amount of preparation that goes into a visit. I even had to take vacation time from work so I could leave early to make the appointment, and I medicated her with 300 mg of trazodone ahead of time so she could tolerate the visit. When I arrived at 4:00, I was informed at 4:30 that there were still four people ahead of me. At that point, there was no realistic way my dog could wait to be seen, and by the time they eventually got to us the medication would have worn off. We had no choice but to leave. What's most frustrating is that the office already knew they were running significantly behind before our appointment time. A simple phone call or text to give clients a heads-up would have saved me from taking PTO, driving an hour round-trip, and unnecessarily medicating my dog. It genuinely saddens me to write this because the veterinarians are wonderful, but the ongoing issues with the front desk and communication have made it impossible for me to continue bringing my dogs here.

Dr. DeHaan is one of the best Veterinarians I've ever worked with. She is very compassionate and…read moregentle with the animals. I had a cat with a terminal illness that required advanced care. Dr. DeHann was always available to fit us into her busy schedule. In a world where even Vets want to up charge for last minute appointments, she never did that. Which was a blessing, because towards the end of my kittie's life, he needed multiple last minute visits. I highly recommend Dr. DeHaan

My older Aussie loves going here for daycare! He comes home happy and tired after a day of playing.read more

From the owner: Local, Family-Owned Dog Boarding & Daycare Just Seconds from Highland Schools! Whether you're…read moreheaded out for the day or a weekend away, we've got your pup covered with over 6 hours of playtime, spacious overnight stays, and loving care for all breeds—neutered or not! We're minutes from I-71 and treat every dog like family. Big or small, we welcome them all! What sets us apart from others like us? As much as our focus is on your fur baby, we also focus directly on our customers and their needs. We offer flexible drop off and pickup times by appointment anytime between 7:00 am - 9:00pm. This allows our customers to set their own schedule and not be held hostage by specific windows of time! We value your time and your business.

Andrew is a great guy to work with, very professional, meets deadlines, great at his job, plus he…read moreoffers very good prices. Any can work any sort of job you want. Definitely would contact him for any handyman job. John Williams

Andrew is a joy to work with. He's prompt to answer calls and is clean!!!! He's done several…read moreprojects for me and I plan to have him here at least once a month. He's a true HANDYMAN! Dr. Smith

Our Miloh went to Tender Touch for his first retreat..10 days! He came home clean and groomed and…read morehappy to see his family...He also made friends! Our family really appreciates Tender Touch and their kind and attentive staff..The prices were great..I just can't say thank you enough...we will see you in the future for grooming and board.

I LOVE this groomer. I took my sons goldendoodle "Mannie" there. Mannie has really bad skin…read moreissues. When I picked him up he looked amazing and he was soooo happy. They also gave me suggestions on how to help make his skin healthier. Thanks Guys.

Owned and operated by women. After an extensive screening process, we all agreed that Gracie would…read morefit in well. She loved it there. They treat every dog as if it were their own. Lots of hugs, scratches and kisses kind words. Definitely recommend.

From the owner: Dog daycare, boarding, and grooming, and proud supporter of individuals with different abilities.read more

I like Petsmart a little more than Petco for some reason, but they don't carry all the brands we…read moreuse, and sometimes prices are a little higher. Still, we go to both, and so when in Newark we went to both. Here, we checked out the fish, and adoptable cats, for Baby K's enjoyment (we don't need any more animals.) We did get some fish tank decor, as home decor/toys for K. Hey, fun is fun. Service was good. We saw a dog in the store with a customer, always fun. Easy access in the huge mall.

In a county with plenty of pet stores to choose from, PetSmart is a cut above the rest. When I…read morewalked into this location, I was greeted by a friendly clerk that asked if they could help me find anything. From entry to exit, each associate I encountered was very kind. I buy a limited ingredient brand of dog food for my pups and was pleased to see PetSmart had just what I wanted at exactly the right price. I also picked up some grain-free dental treats and some chew toys for my poochies. This PetSmart location offers grooming services, pet training, and adoption services. The grooming salon is located in the back of the store. PetSmart also has necessities for cats, fish, reptiles, small bets and birds. I was happily surprised to see birds for sale; they looked happy and well taken care of! Check it out and make sure to sign up for Treats membership; it's their loyalty program.