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    Refugee Canyon Veterinary Services

    3.2 (11 reviews)

    Services - Refugee Canyon Veterinary Services

    Pet boarding

    Pet physical or wellness exam

    Pet vaccinations

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    4 years ago

    Very poor service rude reciptionist bad experience yuck never going back going somewhere else STAT!

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    Petplex Animal Hospital - Petplex Animal Hospital

    Petplex Animal Hospital

    (55 reviews)

    Just took my cat here for an emergency situation. I called beforehand as instructed for an appt. I…read morelive in Zanesville and PetPlex is the closest "emergency" vet. My cat was experiencing trouble breathing, vomiting, lethargy, etc. initially, I was instructed to drive 1 hour and 10 minutes to Canal Winchester Medvet instead of an appt in 45 minutes at PetPlex because medvet "would be faster" and the breathing issue needed immediate attention. After a lot of back and forth with the receptionist and me explaining an appt in 45 minutes (30 min drive) would be faster than a 1 hour and 10 minutes drive, she agreed to schedule an appt. I had to pay a $180 retainer for the appt. My cat was in a carrier and I brought her into the room. The tech took some quick notes and without looking into the carrier, she said "your cat seems fine and we're vacuuming right now so we'll take her back when we're done." So apparently the vacuuming takes precedent over my cats health (that she didn't bother to even glance at). My cat has complex diagnoses for which she gets routine/bloodwork through another vet. They insisted on copying bloodwork she just had completed, which I reluctantly agreed. The estimate was $1K. After trying to do some of the tests, they removed a lot of tests pretty quickly because she was agitated. They ended up only doing one panel of bloodwork and giving one medication and 2 supplements. They attempted to sell me flea/tick/heartworm medication for a 15 year old strictly indoor cat who clearly doesn't have fleas. While I understand these are important, it doesn't feel like a priority when there are respiratory concerns. Overall, it felt dismissive and lacking compassion. I wouldn't take my pet back here.

    We had our new puppy appointment today at Pet Plex. All three of our dogs are seen there normally…read moreby Dr. Portman who is great. The front staff and are Vet tech were professional and kind today also. Our Veterinarian was not professional in the least. After waiting a fairly long time he finally came in to examine our puppy. Standard 3 minute barely paying attention visit with the Vet. He for some reason decided to compliment my wife's "pretty blue eyes" and continued by telling her she "looked really cute". What exactly was that? Sexual harassment from Dr. Jed? He literally did this in front of his technician and I. This was horrifying and threatening. I am a pastor in the area so I tried to not be angry however it's not easy. Let me be clear. We did NOT come to Pet Plex for our puppy's first Vet visit and Dr. Pervert's inappropriate "flirting" and sexual harassment. He is incredibly unprofessional and quite honestly a jerk. We are very upset about this and the mental amd emotional trauma it has caused us. Reverend Sean

    Feeder Creek Veterinary Services

    Feeder Creek Veterinary Services

    (8 reviews)

    I have been bringing my dogs to this veterinary office for nearly seven years, and I truly cannot…read moresay enough positive things about the veterinarians themselves. They are knowledgeable, compassionate, and have always treated my dogs with incredible care. I live about 30 minutes away, and for years the commute has been absolutely worth it because of the empathy and quality of care they provide. Unfortunately, the front office staff has increasingly become a major issue and has negatively affected my overall experience. There have been multiple occasions where I've called requesting callbacks or appointments and either never received a response or there was significant miscommunication about messages that were supposed to be relayed to the veterinarians. Today was the final straw. I had a 4:00 PM appointment for my 150-lb St. Bernard who has severe anxiety at the vet. Anyone with a large, anxious dog knows the amount of preparation that goes into a visit. I even had to take vacation time from work so I could leave early to make the appointment, and I medicated her with 300 mg of trazodone ahead of time so she could tolerate the visit. When I arrived at 4:00, I was informed at 4:30 that there were still four people ahead of me. At that point, there was no realistic way my dog could wait to be seen, and by the time they eventually got to us the medication would have worn off. We had no choice but to leave. What's most frustrating is that the office already knew they were running significantly behind before our appointment time. A simple phone call or text to give clients a heads-up would have saved me from taking PTO, driving an hour round-trip, and unnecessarily medicating my dog. It genuinely saddens me to write this because the veterinarians are wonderful, but the ongoing issues with the front desk and communication have made it impossible for me to continue bringing my dogs here.

    Dr. DeHaan is one of the best Veterinarians I've ever worked with. She is very compassionate and…read moregentle with the animals. I had a cat with a terminal illness that required advanced care. Dr. DeHann was always available to fit us into her busy schedule. In a world where even Vets want to up charge for last minute appointments, she never did that. Which was a blessing, because towards the end of my kittie's life, he needed multiple last minute visits. I highly recommend Dr. DeHaan

    Refugee Canyon Veterinary Services - vet - Updated May 2026

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