This place is TERRIBLE. Let me count the ways: first, when I arrived I went up to the girl at the counter and asked if I could sit anywhere I'd like. She said sure. I sat down. Now normally, this would be the time that a server would come by with water, ask how I'm doing, and if I want to place a drink order. But NOOOOOO not here! Here, they will all walk past you several times, acting like you don't exist, until FINALLY after 20 MINUTES, they ask "Can I get you something?" As if I'm not there at 1:30 in the afternoon for LUNCH.
Next, the coffee and food wasn't good either. In fact, it was bad. I got a latte and a Brunch Wrap. The wrap was more like a Brunch Clusterfrck than something I could pick up, but moreover the entire thing tasted like mango chutney which overpowered the flavor of the bacon and eggs. Just gross. The pasta side dish was overpowered by... something... as well.
Then, when I went to the toilet, it said Close The Door on the entry, so I did, and locked it. Halfway through taking a leak, one of the waitresses unlocked the door and came in to rummage through their utility closet (which was inside the restroom). What the hell?!? Who unlocks a bathroom door when a customer is using it?
Finally, when I paid, the girl at the counter said nothing. No "How was your meal?" ... Nada. Not overtly rude, but rude by omission of common courtesy.
There is no excuse to treat ANY customer like this. I am a nice, well dressed, cheerful guy... Not some homeless kid off the street or something. It appears that the girls who run this place have little if any professional experience in the restaurant industry. Perhaps the owner should hire some older women instead of a waitstaff whose avg age appears to be about 21. read more