WARNING: DO NOT EVER purchase any products through this company! I purchased THREE toilets only 2 years ago from these people and all 3 were not filling. Just because I got a plumber in myself to fix my 3 TWO year old toilets instead of using their plumbers the Reece manager says my 7 year waranty is invalid & they will not pay for the repairs! The toilets were ALL 3 not filling and it became an urgent repair job - I immediately got a professional plumber in to fix the problem.
The Reece booklet had the 7 year warranty on the toilets with NO conditions or instructions applicable. He would NOT pay for the parts nor plumber - I said this was unfair & all he could say was "those are the rules!" DISGUSTING CUSTOMER SERVICE HERE!! I will be telling everyone I know how poorly you treat your customers. SHAME on you Reece Ripoffs!!! read more