I have been a member of Virgin Active in both Oporto and Guia. The one in Oporto is totally…read morehorrible. The help are often rude and inappropriate, and the help act as if they own you and that they are superior to you. Frankly, they think that they are your bosses, and that you are low class help. There are a very few exceptions to the rule. Also, at times people move their bowels in the steam room, pool and Turkish bath in the poorly supervised spa and pool área in Oporto. Generally speaking, despite the pleasant facilities in both clubs, I think the clubs are undesirable and the contracts are really difficult to break. If you do join, be sure you join by the month. Beware of high pressure sales ploys as well. I think you could do better than Virgin Active!