Trying to get a hold of someone at this place by phone is ridiculous. The lady who pick up the…read morephone is rude, her customer service is horrible. Honestly better off going there and trying to find the person myself would be so much easier

Trying to reach this facility by phone is impossible. I've tried calling twice (business calls)…read more Fifteen to 20 rings before somebody answers; you tell them who you're calling for, they put you on hold for several minutes, then pick up the phone and hang up on you. Tried calling back, and they just let it ring and ring - nobody answers. Lousy and unprofessional way to do business.

So my Grammy was here for rehab rehabilitation and they didn't even turn her regularly, they didn't…read morechange her frequently enough and she was calling me crying saying she hurt and needed help and so I would drive from Crescent city to Eureka, which is a 2 Hour Dr. finally my mom agreed to take her out of this facility. A nurse made a comment that she hoped my Grammy wasn't gonna be there the next day when she got back like what is that supposed to mean? Talk about unprofessional. I do not recommend this place to anyone not if you care about your loved ones. if I could give negative stars, I would.

To all front line staff at this facility from the cleaning services to all folks who meet all of…read moreour desires regardless of the time and your resources. You are the glue who make this facility a success. NOT middle management nor upper level management. It is you, medical, cleaning staff and the daily staff who serve us with dignity and respect regardless of the time and how many clients you are expected to serve. It has been a pleasure knowing all of you. BRAVO! A particular recognition to all physical therapists. I never thought I would walk again. I am walking. Praise Jesus!

Professional. They access your med records and X-rays at each station. Seem thorough and…read moreexperienced. I like the staff. They are pros not students.

The building itself is pretty depressing. The practitioner was disorganized and seemed pressured…read morefor time. My file contained information from two other patients. The practitioner did not review my chart prior to meeting me so my so called 45 minute treatment was far less. I came in to gain mobility from a fractured elbow surgery and the practitioner spent a lot of time diagnosing other conditions of the arm rather than addressing the issue at hand. i was given after hours appointments which were unacceptable for me since I cannot drive in the dark. When I mentioned this the practitioner seemed to be upset and said he did not want to work overtime either, so he was doing me some sort of favor. Then I found out the actual cost of this so called treatment, $1200.00 for the first two visits?? So $600 for about 30 minutes of the practitioner's time and maybe an actual 20 minutes of doing anything to address the elbow. My advise is avoid this place and if you can research and do your own PT, do it, it is crazy expensive everywhere with minimal results. I seriously think insurance companies need to re-examine the amount they should authorize for PT, it is not rocket science or brain surgery.

I've had knee pain for years, I was told I'd need knee replacement soon. Cortisone shots lasts any…read moreso long and aren't good for you. I finally found relief! Humboldt Hand Therapy and Wellness Clinic is a brand new Gem in Arcata. Dr. Bonilla suggested I try their new Softwave Therapy, so I did. After a few treatments my knee Is like Brand NEW! I will continue the Softwave Therapy a few more times, but honestly I don't have any pain. Dr. Bonilla saved me from knee surgery!

From the owner: Welcome to Humboldt Hand Therapy and Wellness Center in Arcata, California. We specialize in…read morephysical rehabilitation and wellness services, focusing on the assessment and treatment of conditions that impact your daily activities. Our licensed therapists hold specialized certifications in hand therapy, stroke rehabilitation, ergonomic assessment, and physical agent modalities, ensuring you receive personalized, expert care tailored to your unique needs.