I called to inquire about starting PT for a spinal fracture…read more The receptionist said no problem, but they are booking out 1-2 months. I said that's fine, I'm happy to wait. She then said she had some questions for me prior to booking: 1) "Is your injury due to a mobile vehicle accident and are lawyers involved?" and 2) "Is your injury due to a workplace accident?" I answered no to both questions, and she replied that they aren't actually booking new clients. Such is the state of healthcare in the US. If you aren't part of the solution, you're part of the problem. So much for wellness.

I have had the displeasure of calling here twice seeking help for my son and his rehab for ACL…read morereplacement. Each time I have called the receptionist has been incredibly short with responses and shows no compassion for your situation. Today after she was done telling me that they wouldn't even consider scheduling him until the end of February she said, "and I'll need all of his reports from the doctors and I'll need to see your insurance card too." Which is a normal request, but the sarcastic and demeaning tone was disingenuous. I then asked how I should get her the insurance information and she snapped back with, "your doctor has it right? Have them send it too." I was so taken aback with the way she responded I decided to keep calling around. I found another place who will actually to listen to you, instead of cutting you off, and actually wants to help you. Listening is everything. In a small community word of mouth gets around. Whoever answers your calls is heartless and shameful and they're giving your business a bad reputation.

I've had knee pain for years, I was told I'd need knee replacement soon. Cortisone shots lasts any…read moreso long and aren't good for you. I finally found relief! Humboldt Hand Therapy and Wellness Clinic is a brand new Gem in Arcata. Dr. Bonilla suggested I try their new Softwave Therapy, so I did. After a few treatments my knee Is like Brand NEW! I will continue the Softwave Therapy a few more times, but honestly I don't have any pain. Dr. Bonilla saved me from knee surgery!

Molly is one of the owners and is a Physical Therapist / Massage Therapist. This building is small…read moreand a little hidden down a path, but worth finding. Service of the staff and treatment is Five Stars and the quality of care is unparalleled. I have been to many spots along the Southwest and even in resorts in places like Las Vegas and Palm Springs and her level of service is equal to and in this case is better than you find in those places. I highly recommend anybody who's having any physical ailments or is interested in investing in the welfare of their own health as they age to come see this therapist at this business. There are other therapists there as well, and all them are very nice and highly qualified. It is worth your time to check out this hidden gem in Eureka California.

Molly does a great job of incorporating her skills as a Physical Therapist and Massage Therapist to…read moreprovide a bodywork experience tailored to your body's needs. I am a very active person and find myself recovering from many aches and pains. Molly has the knowledge base to facilitate the healing process and get me back doing the things I love! The office and service definitely merit 5/5 stars.

This has to be the best PT/OT office in Humboldt! Great group of people working to help you regain…read moremobility pre and post op. The staff is very in tune with modern therapies and modalities. All members of the staff here are nice and meet you with a smile! Fun to work with especially during the rough recovery period. I always left laughing about something!

From start to finish this is the place for physical therapy. I swear by PT as it has kept me from…read morepointless steroid injections and surgeries. This last experience with a multiple fractured wrist, while traumatic, Ed and his crew have me back and stronger everyday. I highly recommend everyone here.

There was initially a bit of a mess with my insurance and them - Anthem said they were in-network,…read morethey said they were out-of-network - that took a bit to get resolved, but that was the only negative. I saw Mona Lisa Perez for a few weeks prior to my microdiscectomy surgery and for 8 weeks after I was healed enough to resume PT. She is so, so skilled in in her field. She noticed and addressed things not just related to my lower back and having just completed my time with her, I legitimately feel stronger and like I'm more in control of my muscles and body movements. She was also delightful to work with - very personable and I often found myself laughing during our sessions. Crossing my fingers that I'll never need to return to PT again, but if I do, I won't hesitate to see Mona Lisa again.

I had two appointments at Humboldt Physical Therapy. The therapist was helpful. I don't have a…read morecomplaint about her. The problem is that I paid upfront for both sessions and then my insurance company paid them as well. And they kept all the money. I complained and they responded with some BS about in-network/out-of-network, it's the insurance company's fault. No, it's simple. I paid them and then they kept my reimbursement from the insurance company. It's 7 weeks since the last appointment. It's clear I'm not getting my money back. It was just $185, so there's no legal option really. I'm just concerned that another client might not notice before they're out of a lot more money. James M. replied that they told me they were not accepting my insurance. Not true. They took all my information and said they would file the claims and see if they were accepted. James M. claimed that they cut ties with the insurance company in Sept. (I still have the email), If so, why did they file the claims in Dec. and Jan.? The insurance company did not accidentally pay James M.'s business. They filed the claims and my insurance company paid them to James M.'s business. And they didn't mention that to me.

After struggling to be seen at the Arcata office, I transferred my care to the Eureka location and…read morecouldn't be happier. I've found the Eureka location able to better schedule appointments in a reasonable timeframe. The Eureka location is part of the Providence residency program for family medicine. This means that more often than not, you'll be seen by a resident physician that is still in training. While some might consider this a drawback because they're not a "full doctor" yet, I've found residents to take an interest and convey empathy and enthusiasm in a way that my prior, attending PCPs have not. One of the downsides, however, is that when residents graduate from the program, you'll be forced to switch doctors, building mutual trust, etc. all over again. I had a tragic bike accident three years ago where I lost most of the function of my dominant hand. Even after four surgeries, my function was still highly restricted, but my physician at OpenDoor, Dr. Mchenry, crafted a holistic treatment plan including medications, topical patches, and osteopathic manipulation therapy that's allowed me to regain most of its use--I'm even back on my bike. Your mileage may vary, but I'm very grateful that our little rural community has OpenDoor.

Not too long in the waiting room & Nice staff ... Very…read morelimited parking tho. They do gynecology work and the office staff is pretty on top of it

Always effective and helpful. Nice atmosphere also. Very thorough. No time pressure feeling. It's…read morethe place to go for professional adjustments. I have recommended them for through the years and will continue with confidence.

We always have a great experience at this family owned and operated business…read more My loved one was in great pain after throwing out his back. They got him an appt in a timely manner and brought great comfort to him after just one session. The staff here is the perfect blend of professional and sweet and patient. We will be back for more regular, preventative care.

Justine is an amazing acupuncturist! I came in with nerve and joint pain so severe I could barely…read morewalk, sleep, or eat. The doctor at urgent care wanted to inject steroids & give me muscle relaxers... no thanks. I visited Justine and walked out an hour later almost pain-free! After another treatment a few days later, I had all mobility back with no pain. The moxibustion was especially soothing and is helping restore my sacrum from old injuries. Justine is incredibly knowledgeable, kind, and professional. I'd feel comfortable going to her for help with any health concern. And even though it's a community acupuncture model with sliding scale, it feels more like individual care with how serene and private the space is. Thank you, Justine!!!

I am so grateful to have found Justine!! I had been struggling with severe eczema which was over…read moremuch of my body for a year and a half when I went to see Justine for the first time. She used acupuncture and herbs and my symptoms were nearly gone in less than a week. I had tried multiple special diets, steroids, eczema creams, supplements from a naturopath, another acupuncturist and my symptoms just kept getting worse and worse and were significantly impacting my quality of life. Out of desperation I decided to try Traditional Chinese Medicine another time and I am astounded by the results which have exceeded all expectations. Justine is knowledgable, kind and gentle and her space is very peaceful. Highly recommended!!