The bed and pillows are wonderful. The hotel is clean and quiet. However we had room 212 and the…read moreair conditioner is awful it's so loud it sounds like a plane taking off and it vibrated very loudly! I would stay here again but just stay clear of room 212!

I'm giving a four but really close to 3.5 if it would allow. To their credit they just had an ice…read morestorm, and influx for a Gymnastics Tournament in PineBluff. Initial contact with a service rep was very poor. A gentleman was at the counter when I arrived (2pm and check-in is 3pm) and said he had been waiting about 5 minutes and no signs of anyone. I called the hotel and it forwarded to the clerk who was just stepping off the elevator with a second associate, the lady that answered was annoyed by the call. She informed the first gentleman man that check in was at 3pm not 2, and she knew the rooms were not ready. The second lady assisted me and I told her I was aware of the 3pm checkin however because of the weather the past few days I left home early anticipating delays on the highway. She was super helpful and accommodating and got me into a room. Which was great! As I told her it was no biggie I would just go eat and be back, but she got me in. The room itself was clean and not bad, the door sticks really bad, and the fire alarm was missing it's cover, and the room stays warm! We had the AC on the entire time. The main disappointment for me was the noise, being a newer location was the draw for our group, and I anticipated some noise as it was a bunch of kids in town for a meet, which whomever was above us stomped around f all night. However the outside noise was constant, you could hear the road noise all night, and the never ending garbage truck at 5am. Would I stay here again? If I come back to the region yes, as it is the nicest in the area, but will bring ear plugs.

Nice hotel. Vary spacious. Clean. Breakfast was delicious. But can we get a door stopper? I had to…read moreuse the tissue box to keep the bathroom door open. I'm germophobic so I like to keep my hands clean after I wash them. Also, the front door is hard to close. If you dont pay attention, you may leave your front door unlocked. I passed by several rooms and they had their door unlocked unknowingly.

I found this hotel on Expedia, while driving from MI to LA. It was in a good area where I needed to…read morestop driving for the evening. After having a few issues with the nearest Best Western, which was my first choice. I re-booked at the Marriott here. Booking through Expedia is always a charm. You find the room. It's typically cheaper than what the hotel offers, and BAM, you're done, show up, and you're all set. Last night, my check-in process was all but smooth. I showed up, and the gal at the desk found my reservation, but said there was an issue with some number in the system she had never seen before. She called for help via phone a few different times. She tried different methods on the computer to no avail. We had been driving for about 14 hours at this point, so I was starving - holding food in my hands and unable to check-in. The system even told her that I needed to pay for the entire room again.... even though it was paid for on Expedia. Finally, 30-35 minutes later. Someone called her back, and we were able to get checked in and get our room keys. We basically ran to the room, ravenously scarfed down some Moe's, and settled in. After we got comfortable and finished eating.. we noticed there were several pistachio shells on the floor in front of the bed. Odd, no pistachios in mexican food... My girlfriend was in need of some toiletries, she asked for a toothbrush, mouthwash, toothpaste, and deoderant. We were told that deoderant and mouthwash were for sale up front. They also did not have toothpaste or toothbrushes. We crashed hard and went to sleep. The next morning we woke up and showered, and on the wall there was some type of soap scum and hair on the walls and in the floor of the shower. There was no bags in any trash can of the bathroom, I'm unsure as to why. Maybe it's for recycling, but we threw away salsa and queso into one. The fitness room was nice. It had a water fill station, but unfortunately, forgot pics. Treadmills and equipment seemed brand new. Great hotel gym. Breakfast: i opted for some cinnamon toast crunch, and once i got it into the bowl, i noticed there was no milk in the mini-fridge. So i used the considerably warmer milk that I think was meant as coffee creamer. Eggs, sausage patties, and breakfast sandwiches were the other options. Along with your typical waffle press, breads, desserts, and yogurts. When i went back for other food, there were no plates. Individually rated... The room was amazing. 5 Stars. Breakfast, 4 stars. Gym, 5 stars. Appearance from the outside, and common areas of the hotel, 5 stars. The check in process, just barely made it to 2 stars. The cleanliness of our room, 1 star. I noticed on their website, that this is a newer hotel. So, hopefully a lot of these issues get ironed over time.

It's an older room and the bathroom could certainly have been a bit cleaner but it was honest great…read morefor a Super 8! The manager was helpful and we got a good night's sleep before continuing in our travels. What more can you ask for?

Rude rude staff. Roaches odd stains on the chair hotel smells like weed ring in toilet from…read morenot having been cleaned stay if you want but bring your Lysol and bleach cleaner as I did.

We had reservations at another hotel but it was disgusting. So we were scrambling to find another…read morehotel. This was our 3rd attempt at finding a place, evidently there was a convention in town. We were tired and hungry from traveling. Crystal at the front desk was amazing. She was so kind and reassuring. She happened to have 3 cancellations and got us right in! Crystal saved our trip! Rooms were nice but the customer service was outstanding!

Let me just say that Crystal was amazing and did her best to help us. We arrived at 2:45 pm after…read moredriving for 12 hours from Atlanta GA to visit my family. We got checked into room 315 and it seem like everything was good while I got my son bathed and ready for a nap, until I noticed the back of the bathroom door during my bath. It was filthy (like it was splattered with something), and I got out and dressed. This made me look over the rest of the room. The floor like like it hadn't been mopped under the bathroom sink. And there was damage to the wall. I took photos and went downstairs to speak with the front desk. I asked if they were aware of the damage to the wall and other furniture as I didn't want to get charged the $250 fee for damage that was done to the room before we got there. She was appalled and immediately pulled us from the room to move us to another. My son and I packed out thing up and she went to inspect another room (135) and she informed us that that room wouldn't work but didn't tell us why. We then went and walked through rooms 110, 111, and neither where clean enough. There were stains and black hairs on the bed. She then went to upgrade us to a suite (room 326) but when we walked in there look like there was mold on the walls. When she touches them (checking to see if they were smudges), they flaked off the wall.So we're were back to square one. This whole time she had tried calling her managers and GM multiple times but no one would answer. Her GM finally called her back around 6:30pm and asked what was going on. When she was informed, she said that she had a problem that I waited until 6:00 when I checked in at 2:00 for me to find an issue with the room. She basically implied that I made the room dirty on purpose to get a discount or free upgrade (both my son and I are blonde and the hairs were jet black -_-), and informed Crystal to tell me that if I didn't like to rooms to refund me and I could leave. The issue is that no other hotels had the availability that I needed for my trip and I would have needed to go all the way to Little Rock and couldn't drive that far out of the way. I told her I didn't want to leave I just wanted a clean room. She then told Crystal to put me in room 135 as she had inspected it herself earlier that day (I believe this is t true as you'll see why later). At this point I had been awake for 30+ hours (I worked a 12 shift before starting the drive) and just wanted sleep. The room at first glance seemed okay and after asking for new blankets (one of the replacements was a duvet with no blanket) as they had stains on them. We settled in to finally sleep around 8:00 pm and this started our stay from hell. I guess the maids and head maid were furious that someone had complained as we received no maid service on 5/14 and 5/15. Anytime we needed towels or sheet we needed to go to the front desk or directly to laundry. My mother used to work at this location and literally had to physically go into the laundry room to get the things we needed while the front desk person supervised. Wednesday we had to take the trash out ourselves. we also discovered that the room shower curtain had mold growing on it (if the GM actually looked over the room how did you miss the growing mold?). I tried to be discreet when I brought it to the front desk and asked for a new one. The lady gave me a replacement one with no secondary liner. I then went back to get one with a liner and the young man who had taken over the desk gave me the second one and told me that I could bring the other one back later (relevant later). Things were fine Thursday and Friday, however Saturday things went to hell. We packed our things and went to check out and after we left I received a phone call about 2 1/2 hours later saying that they charged me $100 for the missing liner and the duvet that had the blanket missing. And the person who accused me of taking them was the same head maid that got in trouble for me being put through five rooms that weren't clean. They never even questioned the front desk workers who were there for the exchanged bedding and shower curtain. They just believed the word of the head maid. The worker who had called me was yelling at me over the phone and arguing with me without letting me explain and then when I told her that the GM needed to call me she said fine and hung up on me. Don't stay here. They don't clean and when you complain they charge you fees with no reason and scream at you. Worse 668 ( plus the $100 they refuse to refund me. Totaling almost $800) that I have ever spent. The money isn't even the issue is the principle of the matter and the fact that they believe the word of a jaded employee without asking questions or checking cameras and as a General manager in the customer service world I would never treat a customer the way this GM treated me. Even if I wanted to my boss would fire me.

We reserved two rooms and arrived after midnight. One room was okay although the floor, a hard…read moresurface not carpet left black feet from walking across it. The other room was not cleaned at all. It had trash in the only trash can and the bed was unmade. We complained and a maintenance man brought new sheets a put them on and then made another trip to get washcloths and towels. He also brought coffee. He apologized and was a nice man he cleaned the bathroom. We spoke with the night clerk and he said we would have to talk to manager. The manager was not in when we checked out the next day and when we called said he could not credit refund any portion of the room. and we would have to speak the the owner who is out of the country. Would not recommend and will never stay here again.

Booked a room through Expedia day of a long road trip. Didn't think I'd make it there in time so I…read morecalled and tried to cancel. Was told that I couldn't cancel unless it was through the Internet. Expedia site said no cancellations inside 12 hours of the reservation with no refund, so I drove until almost 2 am to get there. The same guy I had talked to, "Mike", told me that he had cancelled my room and given it away. When I pressed him on this and recounted our earlier conversation and the no cancellation policy, he changed his story and tried to tell me my credit card had been declined, which was obviously a lie. Now trying to find a place to stay near pine bluff in the middle of the night. 1 star because it won't let me give 0 and I would strongly advise anyone to avoid giving this motel their business.

Usually I wouldn't bother to leave a review but this post is being made at 5 in the morning because…read morei woke up due to the smell! as soon as you open the door to your room you're greeted with an abandoned house smell. a smell like the room has been sitting and growing mold and mildew but x100 worse. Like it's just been sitting up and just holding moisture. even opening the door and airing it out doesnt help. I'd rather sleep in a car. doesn't matter what smell goods you use either. If it wasn't for the fact that the other cheaper rooms were booked that I normally go to, I wouldn't have chose this place! and why a room costs $70 something makes no sense when they have nothing to offer not even a sleepable room. You would think you could get a room here for $20 and it isn't even worth that much. Waste of money.. this room looks like its just sat up and no one's been in it for a while and the last time they were they didn't clean it at all. Old hairs everywhere it's truly just disgusting but this smell is just horrible it's worse than how nasty it is. The water sucks and doesn't stay hot at all. The only thing they seem to provide is an ice maker but it stinks so bad you don't want to even drink or eat in here, I wouldn't bother touching an ice cube. I had to lay another blanket on the bed just to even lay or sleep on it. idk what the bed is made out of but it makes a noise every time you move. Sounds like a garbage truck making noise. I couldn't be bothered using a blanket, pillow, or towel here. I knew it wasn't going to be that great by just looking at it but I did not know I'd be walking into what I feel like is an abandoned building. You can't smell cleaning supplies of no kind. It's like an ammonia smell mixed with old mold and mildew. This place needs to be SHUT DOWN. This is not good for someone's health. Staff is rude, their vibe was off the whole time we were checking in and they barely speak English and on top of the attitude in the air you wouldnt even want to ask for another room. I don't even think the homeless would sleep here. They're worried about pets & if you smoke in a non smoking room but the rooms smell so bad you shouldnt be charged for anything, it would be better smelling like ANYTHING else. By the way they act while you're checking in you'd think this is a boujee hotel or something and even switched our room even though we booked the room we paid for. I know they could have offered a remodeled room or something because nobody hardly stays here. This is honestly pathetic. If I would've been able to get a refund, I would've been sleeping in the car couldn't even sleep through the night because of the smell. DO NOT WASTE YOUR MONEY HERE! The pictures do no justice for how bad it truly looks... nothing in here looks like it has been touched with a cleaner in years.

I love this hotel. The prices r great. The people r wonderful and best of all..the rooms stay dark…read morein the morning. I've never had such accommodating service at a hotel like this. The girls r so helpful and if u have more than 1 dog it's heaven. They allow 3 dogs in a room with a small pet fee. Great place if u r working and located near everything. Love this hotel and LOVE pine bluff my hometown. Stay here if u wAnt to sleep in the morning and have dogs. Love it

Two stars only because they actually had nice staff. However, it was very dirty, very dirty! The…read morewash cloths had gunk build up and pubic hairs on them, the towels had brown streaks and the showers curtain looked like old blood was smeared on it. We slept fully dressed and kept itching. Very in comfortable nights stay.

DO NOT STAY HERE! We had the worst experience at the Days inn and suites by Wyndham(the name is…read morelaughable)in Pine Bluff AR. We were not even able to stay here. The rooms were disgusting. There were bugs in the bed and what appeared to be blood. Mind you this is what I could see with the little light I had. One working light in the room and the room smelled like something had died in it. They were rude and Wyndham should be ashamed to have their name on this building. The 30 mins I spent on this experience was the worst customer service experience of my life. Also they refused to give a refund even after Hotels.com tried. I repeat DO NOT STAY HERE!

Comfort Inn & Suites - Pine Bluff…read more If you're looking to unwind in a relaxed environment for fraction of the cost, this could be your home away from home. I had a long day at work and all I wanted to do is check in without any issues and relax in my room. That's exactly what I received here. Marion, the hotel manager was able to greet me with a smile and he was able to find my reservation seamlessly. Once he handed me the keys, "If we can make your stay enjoyable, please don't hesitate to let any of the staff know. We'll be more than happy to help." Once I reached my hotel suite, I was surprised for what I paid, how clean and spacious it was. Everything looked perfect. The bed was comfortable. Pillows could have been little bigger. The couch and chair were great. The bathroom amenities were great, along with shower. Overall, it was a good night rest, for my first and second night. In the morning, I went to get breakfast and I honestly expected very minimal breakfast. I was yet again surprised. It was fresh hot breakfast with omelette and sausage patties, as well as, other options. Two highlights for breakfast would have to be; fresh hot breakfast and a pretty nice, touch screen coffee maker. Coffee brewing was surprisingly good. Sharon Adway, was the lady I got to me at breakfast and I asked her, "Did you make the breakfast?" "Yes, I did," she replied. "It really is surprisingly good! I really didn't expect it." She replied, "Thank you, we strive to provide good service at breakfast." When I woke up the next morning and went to get breakfast again, it was once more, fresh, hot and delicious. Both mornings, I noticed after each guest left the table, Sharon, would come by and wipe their table and push in the chairs for the next guests. If you're looking to stay within your budget and have amazing customer service experience, you can't go wrong here. I'd definitely recommend this hotel and look forward returning.

I checked in on Friday, May 8th, and checked checked out May 10th immediately inspected the room…read moreand bed. The sheets were absolutely disgusting and clearly had not been properly cleaned. I notified the front desk right away, but I was told housekeeping was unavailable at the time. I also asked to speak with a manager, but no manager was on site. I requested a different room because the condition of the bed was unacceptable, but my request was denied. I was extremely upset, especially since I was in town for a college graduation and expected a clean, comfortable stay. Eventually, the sheets were changed, but the entire experience was frustrating and disappointing. I will never stay at this location again, and I will be contacting corporate regarding this issue.

Horrible! I mean horrible customer service! No WiFi as they claim is free. Mold in the ceiling…read morewith rotted holes above the shower. Rooms smell bad. Lots of traffic, drug sells going on regularly, I was asked by (2) different people if I wanted to buy weed. They rent (2) hours at a time only in the very back. They use grocery bags as trash bags. Not a Very family friendly place in my opinion.

At $60 a night for a double I figured it would have a microwave, fridge and Wi-Fi... Nope, but yet…read moresingles have them and was told none we're available, that was a lie as a friend got one that same night.. Although that was the case I stayed 2 nights, when I left everything was out of the room and I even cleaned and swept up any mess. As I was leaving the front desk guy walked in and looked in the room and was told I can't come back because my room was disgusting and trashed.. Umm ok there partner, I'm not going to argue, but it was not dirty in any way.. Not my loss anyway, but why not tell those guys in the front who leave trash for days outside and inside to not come back? I'm putting reviews everywhere and hope your karma comes 10x over..