If I would have been able to see the actual apartment before signing the lease, we would not have signed. We were only shown online (which looks amazing, of course) and then our apartment upon move-in.
Pros: payments made through website, apartments are pretty and lots of storage, big garages, nice den area with doorwall to nice patio area.
Cons: VERY expensive, VERY dark (no windows in living area), VERY loud street noise, maintenance showed up unannounced twice, charged approximately $100 more every month than we had expected ("fees" and water/sewer charges), necessary to change the shower heads because the ones that are supplied have NO water pressure, horrible upkeep on the landscaping and lawn (dead grass and weeds everywhere), large pet deposit and pet rent AND then the carpet was "black lighted" upon move out - charged to replace the carpet in every room because of one "biological" spot. Must supply your own washer/dryer and microwave (also didn't know this before move-in). One last thing (which really wasn't Maple Square's fault - but it tells you what to expect), the mail service was AWFUL. We NEVER got mail on Saturday and twice my packages were delivered to another apartment - and I got someone else's once.
Be very suspicious of everything - all paperwork and promises. We received our renewal lease and if we wouldn't have moved out, our rent was going to be raised by $80 a month. Office staff is hard to reach and very condescending. read more