Alejandro at the Brookfield store spent extra time and did a great job fine-tuning fretboard on my…read moreacoustic guitar. Obvious passion for helping people have a great music experience. It's a great place!

Refused to refund a rental payment that went through two days before we returned the instrument at…read morethe end of the school year. Their prerogative but not great service.

Stopped in for some string repairs on my bass. Got a chance to meet Ron. He's a great man with…read moreincredible stories. Did some excellent work on my instrument for far below Guitar Center prices. Staff was affable and happy to talk about everything in the store. Eclectic mix of instruments and equipment that seem to always be changing. Never know what you're going to find here! Worth a stop!

I'm from Texas, but am spending some time with my folks up in Wisconsin. I wanted to buy an…read moreinexpensive classical guitar that I could keep up here for when I visit. I did a search for guitar stores, and this sounded like a great place to try, especially because they sell used instruments. They had four used guitars that were in my price range, and I went away very happy. I got exactly what I was looking for at a good price, and I supported a small family-owned business! And the people who work there are wonderful, friendly folks. I hated to leave! I will definitely drop in on them again the next time I'm in downtown Waukesha. I highly recommend you shop here if you are just getting started in music, or if you've been at it for a while.

Great program for kids and adults to learn music in a professional environment but friendly and fun…read moreat the same time. My son has been in the program for three years playing guitar. Corey, the owner is a fantastic teacher. The school also has several public events each year teaming the students up into bands that play on stage. Last night was Mo's Irish Pub and the students totally rocked for three hours!

My daughter has been a part of Wauwatosa School of Music for many years. It has been an…read moreexceptional experience. When she began she was a grade school student with no musical background she now is in college. Cory Tcheng made her feel like an accomplished musician when she was young. She could select the songs she wanted to play and he would teach her within her ability. As she became more skilled she would be introduced to more complicated techniques. Cory holds "Rock Concerts" rather than recitals. Even the young performers play their favorite genre of music. As they develop they continue to play the songs and style of music they love but their selections have more depth. There is a performance focus. The students are grouped together for their concerts. Each student being in the spotlight with other students providing backup music. It is very impressive to see. I highly encourage you to look their website and listen to clips of the performances. The school is for any age and ability, young to mature. Everyone will find it encouraging, challenging and rewarding. It started off with a guitar focus but the school now includes drums, piano, woodwinds and vocal. Our experience has been in guitar with the owner Cory TCheng. After almost a decade With Wauwatosa School of Music I have ONLY positive comments. The school has performed at many local events, Tosa Fest, Hart Park Fest, Tosa 4th of July parade.

Nice, friendly, and courteous staff. They offer instrument rentals and sales, lessons, and repairs…read more Repairs beyond the basic ones are done at their Waukesha store. They have sheet music on hand and can also order additional music.

From the owner: Stop into any one of our multiple locations across Southeast Wisconsin and you’ll find something…read morespecial – from helpful and friendly sales associates to an extensive selection of musical instruments, accessories, and sheet music. Each location has a little different feel because it’s rooted in its community and school relationships. But we all share something in common – our core philosophy. Play it. Protect it. Learn it. Love it. That’s our motto at White House of Music. Why the emphasis on the last one? Because that’s what music is all about. A passion, a drive, an expression of yourself. Helping you learn to play in and of itself is not our goal. Helping you Love it is the experience of creating Music for Life, and that’s our passion! As you shop in one of our four retail stores, you’ll find signs throughout the displays that help you do just that. Our stores are organized to make sure you get everything you need to Play it. Protect it. Learn it. Love it.

Alex has made both cheap and expensive guitars of mine play like a dream. He also consulted me when…read moreI was looking for a backup bass for touring. He turned me on to a sleeper bass, that plays and sounds great, and has only gone up in value since I picked one up based on his recommendation.

I don't usually post negative reviews, in fact I only post if the business was 5 star or not at…read moreall. However having all the extra free time during COVID got me back into playing my Gibson SG the last year. So when I needed fret work and to have it restrung, I brought it here. Bad decision, he was hard to reach, took 2 weeks longer then he said to have it finished and charged almost double then he quoted me when I dropped it off. Overall I'd recommend taking your instrument elsewhere, big mistake going here.

I came to guitar center about 5 years ago when my two kids wanted to learn drums and guitar. I…read morewould sit and visit with the lessons lead and eventually ,I decided I should take lessons as well. I was matched with Xy. I love her energy and passion for music. She is an incredible teacher! I've purchased several guitars, and drums from this location and appreciate the expertise of the staff. They have several faces that have been constant through the years and I appreciate their kindness and patience when I have questions. I highly recommend them for your music needs.

I recently bought a used Digitech BP90 and boy lemme tell you, this has to be the worst way I…read morecould've EVER spent my money, and it's not the fact that it's an old used pedal, it's because this very Guitar Center listed it as good. Keep in mind, they rate things as "good" because it's fully functional with some cosmetic wear, which they are partially right about since it did have pretty neat sticker on the front and some velcro on the back, but when I received it and plugged it in it barely worked. The right footswitch wasn't functional, along with the expression pedal which was completely dead, the left footswitch had maybe 2 clicks left until it died. So I called this Guitar Center earlier today and asked if I can get a partial refund to help pay for repair costs since I plan on keeping it to fix it up. The guy said "sorry, we can't do that you didn't pay for pro coverage". I know that's a lie it was listed as fully functional and I received it as barely functional. I can't be completely negative though, the guy did sound very nice and respectful. So I'm over here, feeling scammed after being sold a piece of junk that was listed as the complete opposite of complete junk. Never buy from used Guitar Center, if you want used gear just go to Reverb. I also recommend Zzounds or Sweetwater for new gear instead of this place.