Anticipated conflicts are at ease and of no trouble to the fundamentals that Hensel Troche brings;…read moreambition, a leading example of integrity with expertise in his field as he avails himself to the buyers needs. He is a helping hand until the job gets DONE. Thank you Kind regards, Jesus Alberto Cervantes

First of all I want to give 10 stars If I could for this amazing escrow firm ORTC on Ocean st! I am…read moreso amazingly happy with the professional support from Janette Marcelo and Magan York Bigg for handling and taking care of my VIP clients. I also put in an effort to explain to my clients what to do and expect to make it a smooth transition with all parties involved. This relationship is not just a transaction but I true business relationship. If you are reading this, I am a producing agent and will keep my business as much as possible with ORTC.

I'm totally baffled that this place only has 1 review!!!…read more The customer service at this title company, made up of Christine, Teresa and Nancy, is top notch!!! These ladies are so warm, welcoming and effective in how they run their business. As a result, they are my go to place for title and escrow services. Thank you ladies!!

The Cornerstone Title team on Ocean Ave. is stellar! Mary Ann, Jennifer, Nicole, and Nancy are all…read moretop notch. I work in real estate and we use them regularly, and they are always fantastic. Super friendly, great customer service, accommodate signings easily, and always pick up the phone when you need them. Use their team with confidence and keep up the great work Cornerstone team!

Looking for someone to do a retrospective appraisal was a whole new world for me, but working with…read moreTim made the process so much easier. He was incredibly responsive to emails and always made himself available to answer my questions. He gave me a clear timeline and actually provided the completed appraisals ahead of schedule. I was very pleased with how thorough and detailed his work was. Everything was handled professionally from start to finish. I would definitely recommend Tim to anyone needing appraisal services!

Recently hired Tim Little of SFBAY-RE to do a date of death appraisal. He responded quickly via his…read moreonline system. He arrived promptly and provided the appraisal within a week. Tim is very knowledgeable and a pleasant individual to work with. Would highly recommend him. Anna W.

Lynn Chan at Fidelity National Title was our title officer in the selling of our home in April…read more2024. Lynn was thorough and professional. I would highly recommend her!

Unprofessional, unresponsive, irresponsible. Let's be honest, title companies do very little to…read morebegin with, but this office managed to hit below my already low expectations. I know home buyers have no choice but to pay some borderline illiterate clowns to staple some paper and make photocopies, but at least they could try to be a little pleasant to work with. Look elsewhere, though in honesty, I don't think there are any title companies that actually provide any service of value to society.

Shirley Chan is the best. A true professional. I know that my wife, 2 year old son, and I are in…read moregood hands, with both the PMP Properties team & Shirley. Any issues or concerns that I may have, regarding dishwasher, refrigerator, washer/dryer, etc.. Anything. Shirley gets it fixed asap. I have lived in PMP properties for almost a decade, now. And the above issues do not happen often. Maybe once for each of the mentioned appliance above, in the last decade. But things do happen., and break over time even when properly used. And they need to be fixed. So it is important for me to know that my home, is working properly, for me, my wife & my 2 year old son. Having that peace of mind is everything. Our home is not just a place to live, eat & sleep. It is our sanctuary. And Shirley & the PMP team, make it possible. Thank you, Shirley. Thank you, PMP Team.

I have been a land owner for over 40 years, I hired the same property management for over 30 years…read more Although I was not happy with the previous property management, I hesitated to switch because I did not have the courage. I thought that is the way Property Management is, so I just tolerated it. Now, I am very happy... I appreciate the Prime Metro Property Management team. After I switched my property management to Prime Metro to take care of my rentals, I sleep well and enjoy life more. The reason is: Prime Metro Property management teams take good care of my properties like taking care of their own homes. Any maintenance issues, Henry attends the maintenance site in person, diagnoses the problems, discusses with me and hires and supervises the maintenance guy to do a good job. I had mold problems in one of my houses, Henry's team all participated and resolved the problem in a very organized manner. All works are done in a timely manner. When I need a painting job in one of my buildings, Henry met with the painting company and discussed what needs to be done. And he refers a good company to do the job. Since I am not able to travel, I am more than happy that Prime Metro takes over and takes good cares of my properties. In addition, Henry's has a very professional management teams, they are prompt handling issues. They are attentive, thorough, and efficient. More importantly, Prime Metro's portal website is very organized, thorough, and 100% visible to me. Prime Metro, you do an excellent job! I highly recommend you to any home owners who needs a good property management.

I talked with Carla on the phone and communicated via emails to get the closing cost estimate. She…read moretook time to explain the process and sent me a very clear estimate with breakdown details. Unfortunately, my sister for whom I was working on this decided to stay with the lender's escrow/title company in the end. But, I wanted to give my feedback on my experience of working with Carla. Thank you, Carla!

O (ZERO) stars. Should have had esceow funds released April 30 th it is now May 18th. Our…read more experience was filled with zero communication. Zero care as a "fiduciary". Would not trust this company. Was only met with condescending and horrible service with fees rendered. Too lazy to take matters into their own hands. Don't put yourself in their hands , you'll get thrown on the floor. Still have not received funds after we've confirmed the necessary steps were taken originally.

Customer service is top notch. I love it…read more Houses here are expensive in SF, all the good deals got bought out already.

We wholeheartedly recommend hiring Paul Barbagelato, Kathy White, and the BarbCo team to sell your…read morehouse. We recently closed escrow on our house in West Portal and are very happy with the process and the results. Paul's go-to-market plan resulted in the house selling quickly after multiple offers at a price that exceeded our expectations. We had interviewed multiple realtors but immediately felt that Paul had the most experience and the highest level of local market knowledge. Since we were not in San Francisco during the process, we appreciated their contractor connections to prepare and stage the house. Their recommended contractors were cost-effective and thorough in their work. The communication was excellent; from signing the listing agreement through closing escrow, Paul and Kathy diligently kept us updated, answered our concerns, and assisted in the paperwork. Working with them resulted in a low-stress and enjoyable experience that achieved our goals.

There are great real estate agents, and then there are those rare individuals who fundamentally…read morechange what is possible for their clients. Janice Lee is one of those people. I genuinely believe that without her, we would still be searching for a home in San Francisco. When we decided to move to San Francisco, we were entering one of the country's most complex and competitive housing markets with very little knowledge of the neighborhoods, pricing strategies, or unique buying practices. We also needed to move quickly. After contacting several realtors, Janice immediately distinguished herself. She called us almost instantly and spent 40 minutes patiently explaining the market, answering our questions, and helping us understand our options. Before we had even met her, she had already demonstrated a level of expertise, generosity, and genuine care that we hadn't experienced elsewhere. What followed was nothing short of exceptional. Janice possesses an extraordinary combination of deep San Francisco real estate expertise, strategic judgment, relentless dedication, and genuine personal investment in her clients. When we traveled to San Francisco, she personally picked us up and spent extensive time showing us homes, explaining neighborhoods, and helping us understand what our budget could realistically afford. She listened intently, quickly understood our priorities and lifestyle, and developed an almost instinctive sense of which homes would be right for us. She didn't waste our time showing us houses that merely checked boxes. She helped us identify places where we could truly envision building a life. What sets Janice apart most is that she approaches buying a home with the same care and discernment you would want from someone making the decision for themselves. She wasn't focused on simply finding us a house or closing a transaction. She was determined to help us find a home we would love, feel proud to own, and know represented a sound financial decision. Her honesty was invaluable. She told us when a property was worth pursuing, when it wasn't, and why. Her extensive experience with renovations and remodeling allowed her to see beyond appearances, identify potential concerns and opportunities, and help us evaluate a home's true value. She respected our budget, never pressured us to compromise, and consistently prioritized our long-term interests over the immediate sale. We never questioned whose side she was on. Her responsiveness and attention to detail were equally remarkable. Janice was consistently several steps ahead, often having disclosures and property information ready before we even requested them. When we couldn't tour a home in person, she arranged video walkthroughs. When we needed financing guidance, she connected us with an exceptional mortgage lender. Her support team was wonderful, but Janice herself remained extraordinarily accessible and personally involved throughout the entire process. No matter when we reached out, she was almost always immediately available. She anticipated what we needed before we knew to ask. In a market like San Francisco, where timing, preparation, and sound judgment can determine whether you secure the right home, Janice's expertise is an extraordinary advantage. She didn't simply guide us through the process; she educated us, empowered us, and positioned us to make a strong, competitive offer with confidence. We never felt like we were navigating the market alone. Equally remarkable is the way Janice treats people. Regardless of budget, she makes you feel as though you are her most important client. Her patience, integrity, warmth, and unwavering commitment are rare. And unlike agents whose involvement ends at closing, Janice continues to be an invaluable resource, connecting us with trusted professionals for home improvements, repairs, and everything that comes with settling into a new home. The true measure of an exceptional realtor isn't simply whether they can help you buy a house. It's whether they help you make one of the most important decisions of your life with absolute confidence that your interests came first. Janice does exactly that. Looking back, I cannot imagine having gone through this experience with anyone else. Without Janice, I sincerely believe we'd still be searching, uncertain about our options and potentially compromising on what mattered most. Instead, we found a home we genuinely love, are proud to own, and feel confident was the right purchase for us. That difference is immeasurable. If you're searching for a San Francisco realtor or buyer's agent, Janice Lee is the person you want representing you. Her knowledge, integrity, judgment, and dedication set a standard that few professionals could match. She doesn't simply help people find homes. She helps them make decisions they'll feel good about for years to come. We are profoundly grateful to Janice, and recommending her is the easiest recommendation we could ever make.

Top-tier strategy and flawless execution. If you are looking…read morefor a real estate agent who is responsive, professional, and delivers world-class results, do yourself a favor and reach out to Janice Lee. Our experience selling a property with Janice was flawless from start to finish. At our initial consultation, she already had a meticulous comparative market analysis ready to go. What I appreciated most was her practical approach: she inspected the layout and precisely pinpointed what needed fixing to get the maximum price, while intentionally keeping our upfront cash outlays low. The results speak for themselves--we had an incredible offer the day after we listed! Her follow-ups were prompt, her execution was tight, and her knowledge of the local SF market is unparalleled. 10/10 recommendation for anyone looking to list their home.