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    Illustrated Properties

    Illustrated Properties

    (1 review)

    If I could give this company zero stars I would. This company allowed a realtor to list his own…read moreproperty. Kelley McDougall listed his property in West Palm Beach. He gave my parents a very hard time during negotiations and ultimately he rescinded on the agreement. We will not use this company at all and will make it our personal agenda that this company loses as much business as possible. In life it is better to treat people as you would like to be treated. Kelley McDougall would not accept my parents preapproval. He would not sign the contract without a preapproval which they did provide him. They actually provided him with two preapproval letters and were waiting to write a check to hold the property. Kelley explained to my husband that they had a verbal agreement. SO after Kelley said he would accept a preapproval he decided he wanted an approval letter instead. We explained that we could not get an actual approval without a contract. The mortgage loan officer even called Kelley and he still accepted another offer. My parents had their heart set on that property and a greedy realtor accepted another offer. Even our own realtor explained that this is unethical. Florida laws states that a legally enforceable contract can be verbal or written. We are going to file a complaint with the Florida Division of Real Estate. Ultimately I would tell people to look elsewhere for a realtor. DO NOT USE THIS COMPANY. DO NOT USE KELLEY MCDOUGALL AS YOUR REATOR.

    From the owner: Mark Lang started in construction with hands on in building, worked his way into the finance and…read morelending side where he became a VP, then decided to challenge himself in development sales at Ibis Golf and Country Club and then onward to represent Sellers and Buyer in Waterfront, Country Club and other quality properties.

    Redfin - realestatesvcs - Updated May 2026

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