Our primary care doctor for years. Highly recommend her. Great professionalism, warmth, quick…read moreresponse, attentiveness. Extremely pleased with her care. Bill Trinkle----

EDIT: they told me to contact patient services.... I have, but they have done nothing. The number…read morethey shared is just a swtich board. Complete BS. They don't care at all. She is a fine person, but I am so disappointed in her failure to refer me to an adequate specialist. I have suffered with endocrine related issues for years that have wreaked havoc on my life in so many ways. Two years ago I begged for her to write me a referral to endocrinology, and I even had a letter from a separate medical doctor who was advocating on my behalf. She said that endocrinology couldn't help me and I was devestated. Well, now it's two years later and I have gotten a lot worse. I have new symptoms too, which drove me back to the doctor (a different PCP - not Dr Freeman) who actually ran some tests on me and found some issues related to my thyroid and sent me an urgent referral to endocrinology. I'm hoping I can get my issues sorted out soon, but I've already lost so much. I've continued to deteriorate, which has cost me -- financially, physically, and emotionally. It has damaged my reputation at work and my relationships with friends - I'm now seen as the flakey person who is unreliable because of my health. I've spent so much money on treatments that haven't worked, and have tried over the counter supplements, out-of-network doctors, ANYTHING to try to get relief, to no avail. I've also had to take so many days off work that it has maxed out my PTO, so I have to go without pay if I need to take anytime off for additional sickness or appointments. And I am still sick -- suffering different symptoms every day, and waking up in the middle of the night because of them. I've had a lot of dark thoughts and feel hopeless. I'm disappointed that Dr. Freeman couldn't refer me two years ago and I think my life would be different right now if she had done so. I hope that this experience will change her attitude going forward. Not every patient is lying about their symptoms or faking it.

Just wanted to thank the staff for such a positive experience from the front end to the back, to my…read morereferral. Everyone was exceptionally kind. I received excellent care from all staff, Dr. Hwang is an excellent doctor.

I've been at this doctors office for many years. Everyone is always professional and always…read morecaring. The receptionist Alexandria and others are super professional and always send messages to the providers. Now that there's AI technology the doctors ask you for permission to use it. It's the patients choice, so there should not be any complaints. I would definitely recommend this doctor's office to anyone needing care.

My favorite MD. My family of 8 all go to her for care. I've been seeing her for 7 years and she's…read morehelped me through lots of thing. Strongly recommend this one.

It's hard to find a good doctor these days, but she is great! Spends lots of time with each…read morepatient, and asks lots of questions. I've been going to the Sutter Group on Del Paso Road since they opened, and they never make me wait, and everyone there is friendly and helpful. This is the first time I've had a doctor I truly feel good about in many years. My husband sees Dr. Burke at the same place and he likes her a lot, too.

I highly recommend the excellent services offered at this location…read more I have been going here for years and the service from the front office staff to my doctors has been first rate. Almost never a line or crowded and I can easily get in and out. Besides I can walk from our home which is a plus. Dr. Nassim has been all I could ask for in a Primary Care Physician. He is knowledgeable, direct and caring. He does not suffer fools, but will let you know what you need to do to improve your health in a straightforward matter of fact manner. Only negative is it is hard to contact them over the phone but since it is so close I just pop in when I am in the area if I have questions.

Came here for 9:20 AM appointment to see my doc, waited 10 min past my appointment then I had to…read moreask front desk what's the hold up, they went to find out and then tells me the doc is 25 minutes behind! The clinic opens at 8AM, so surely they would know by 9AM if doc is running behind or not ! Front desk should have known by now if the back and front office communicates with each other !! Then tell patient as they check in that doc is running behind so when I checked in 10 minutes before my appointment time, that I should expect some type of wait! They expect patients to be mindful of the provider's time yet they are not mindful of patient's time. Very poor service and communication.

Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

The Sacramento Rehabilitation Hospital deserves every bit of this 5-star review…read more My dad was a stroke patient, and our experience here was truly a blessing. I have never encountered such kindness, care, and attention as we did at SRH. From the moment he was admitted, the entire team made us feel supported and seen. Donna, the case manager, was a gift from heaven--she guided us through every step with so much compassion and clarity. Dr. Yabes and the other doctors were incredible--professional, attentive, and genuinely caring. Maria and all the nurses were beyond amazing--so gentle, patient, and dedicated. They treated my dad like family, and that meant everything during such a difficult time. Rick, the pharmacist, was also wonderful--thorough, caring, and great at explaining everything we needed to know. The Physical Therapists, Occupational Therapists, and Speech Therapists were the absolute best--encouraging, skillful, and deeply invested in helping my dad regain strength and independence. My dad stayed for about two weeks, and from beginning to end, our experience was outstanding. If you are considering this facility for your loved one, know that they will be in the best hands. Let that give you peace. Thank you, SRH--you were truly a blessing to our family.

I would give zero starts If possible. They never answer the phone, every-time I call it makes me…read moreleave a message, it seems like they don't have staff members at the administration desk. And they don't respond to messages in a timely manner, I've waited for months for my appointment which is video appointment but they never sent out a link or information to join the appointment. Then 20 minutes before my appointment they call me to tell me I have to change provider name in the insurance before they see me. Even though they scheduled me with a different provider since the one named on my card was out on leave. There's absolutely no respect for patients who waited forever to be seen. Terrible service I don't recommend getting care here.

Had a great experience on all appointments. Dr Iqbal is very compassionate and expert in what he…read moredoes. He helped me recover through my migraines and directed me to a Neurologist for further care. He makes effective recommendations.

One of the most caring doctors I've ever met. He has been my main doctors for years 6-7 years…read more Always give plenty of time to address any issues that may come up. Dr. Ortega to me is the prime example of what a doctor should be. Caring considerate and trying to solve any long term problems the right way, instead of putting a bandaid on any issue. The office experience is great and easy, check in down stairs take the elevator or stairs to the second floor and you won't wait more than a few minutes to see him after check in. The quality of care and attention I've received in the last few years couldn't have been better.

From the owner: As part of Sutter Health, a not-for-profit organization, Dr. Raymundo J. Ortega provides…read morepersonalized, patient-centered care with a focus on your long-term health and well-being in Sacramento. As a specialist in Family Medicine, Dr. Ortega takes time to listen, explain options and guide you to trusted care resources as needed. With access to advanced services across Sutter, Dr. Ortega is committed to helping you stay healthy and feel supported.

I saw Dr. Roberts at Dignity Express Care because my primary is on a LOA. She is the first doctor…read moreto actually address my life long blood test symptoms. She referred me to a specialist and explained things in simple terms. A breath of fresh air.

She's been my doctor since she started with Mercy. She definitely cares about her patients health…read moreand make sure any issues are addressed and extra testing is done because in her words " I want to make sure nothing is missed"

I was referred for an ENT and audiology appointment in April and it's now December and just got my…read moreat least third cancellation but I think it's been four cancellations. I'm patient but I've never been cancelled this many times. Going to try somewhere else. The new appointment was going to be April.

The doctors consistently provide excellent care here…read more However, billing is handled externally via UC Davis, and after One of my last visits, I was alarmed to find my bill had been sent to collections. No one from UC Davis contacted me ahead of time to ask why I hadn't paid my bill. Apparently, according to them, my bill had been sent back to them after they mailed it to me. So they immediately handed it off to collections. This was in about a 2 week period after my visit. When I spoke to the people over the phone regarding the billing discrepancy, they treated me like I had made some sort of mistake with my address, despite having no previous problems. I was worried sick it would hurt my credit. Fortunately, the collection was soft so it didn't report. Still, I see it as a completely unnecessary step they took to escalate the situation, when all they needed to do was give me a phone call or send me an email. Again, this issue doesn't reflect on the staff at this particular location, but to the greater UC Davis medical group entity. This is corporate medicine In family doctor packaging.

Still the best doctor ever. I will resume my efforts to…read moreprevent further harm/risk via more standard, but entirely ineffective even after more than two months, routes. Of course I don't mean harm or risk by Dr. Veloz. Again, still the best doctor ever.

The best dr me and my son see her shes very thorough if I need a test she gets its done I dont…read morewalk out wishing I said more or needed more information shes clear she explains information and makes sure we get what we need