1. Redding’s Home Remodeling

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Redding’s Home Remodeling

5.0 (1 review)
Closed • 7:00 am - 7:00 pm

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2 months ago

Remodeled a bathroom for us. Work was great the guys were incredibly easy to work with. A definite pos experience from start to finish.

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The Tile Shop

The Tile Shop

(13 reviews)

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Great service. Good selection. Easy pickup or delivery…read more We're redoing a laundry room and they had a variety of tiles to choose from. The team was helpful and offered numerous suggestions and recommendations, but also gave us the opportunity to explore on our own. In looking at other customers, they'll stick with you as much or as little as you'd like. And several of their team members stopped by to check in on us throughout the process. Highly recommended!

Ugh - I don't know what happened to this place or if COVID-19 just made them all lose their minds,…read morebut The Tile Shop is now the worst. All I wanted to do was order four pieces of tile in order to repair some broken pieces in my bathroom. They weren't in stock, so they had to order them and I was told they would be in the next Saturday and my sales guy would call me when they were there. No call. I finally called at the end of the day and was told that all four pieces arrived broken. Apparently, no one thought they should call to let me know. Said that he would reorder them and "expedite" the shipping so I would have the tiles in two or three days. Four days later I call again. Apparently, my sales guy is the only one who can help me and he isn't there, so the person who answered the phone said she would have him call me. No call. I call back the next day and was told he wasn't in yet, but he would call me when he got in. No call. I call back at the end of the day and was told my sales guy had the day off. The next day, Saturday (a full week after the tiles were supposedly expedited), he calls to say they are in. I go to pick them up and they hand me four tiles - one of which is obviously broken. I point this out and they look at me like I am stupid for not just taking it. The woman who brought me the tiles literally said, "Well, if you don't want to take it, we have to reorder a new piece of tile for you." So I guess she thinks I should just replace a broken tile with...another broken tile? What??? My sales guy supposedly orders me a new tile (for the third time) and again tells me that it will be "expedited" so I have it in a couple days. Sarcastically, I say, "So, another week?" and the guy replies, "no, two days." I point out that is exactly what he said about the last order and that it is now Saturday. All I got was a dead-eyed stare from a drone who obviously couldn't care less. Well, guess what? It is now Saturday and still no replacement tile. And no phone call. Just don't bother with this place. It is crazy that you can't just buy tile here - it is in the name of the store. The customer service is terrible, they have no interest in actually getting you anything you need, they don't follow up with you, they lie, and in the end, you end up with no tile. Boo.

Redding’s Home Remodeling - contractors - Updated October 2026

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