I don't understand why they think charging close to retail price makes sense. Insanely overpriced on almost everything. Every now and again I'll get a good deal, the DVDs are good deals. But that's about it anymore. I used to love coming here, when it was actual secondhand prices read more

The rudest employee's imaginable. Would have been a great experience until checkout. They have a sign shoved in a rack directing flow of "traffic". We didnt see their sign they got into my husband's face about it. No need to be hostile to customers especially when we were the ONLY people trying to check out. read more

Went last week. Over priced, like really over priced. Mean workers, especially the younger man working with glasses. I hope a manager sees this and teaches him better customer service. read more

Super overpriced. I will not be back. I can get stuff cheaper at HomeGoods. Way too expensive for a thrift store. I'm not sure who is doing the pricing, but they must not shop in thrift stores read more

The MOST expensive thrift store I've ever been to. I have no idea how they think pricing donations at these prices is benefiting anyone except the CEOs pockets. Ive been to thrift stores in LA, St. Louis, Orlando and NYC and this red racks has more expensive crap than any of them. Don't waste your time or money in this place. read more

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Great place to find a variety of gently used stuff. The place is well organized. Clean. But cramped. Lots of stuff, crowded into many isles. When it's busy full of shoppers, getting around with a cart or handful of items is not easy. I recommend the daily deals. You will find some items are priced ridiculously and others are steals, doesn't really make sense but it's worth exploring if you have plenty of time to spend. read more

The merch here is relatively similar to Goodwill, but unfortunately they price things according to perceived value, about 15 to 40% higher. This means better pieces seem to hang around a while so you may find items you can't pass up. Used clothes are piling up at all thrift stores here in the midwest. The dressing rooms are also mostly closed which makes no sense when you absolutely need to see how things fit. The staff and management are friendly and appear organized, the shop is clean, making the visit much more rewarding than their east side location, thus my vote of 4 stars! read more

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Having given Red Racks thrift store a couple of months to try and improve their prices I was in today and once again terminally dissapointed in the exceptionally high prices. They look for any reason to price an item as high as they can. For example today I found a Linksys Etherfast cable/dsl router in the box for $24.99. I ran a price check on the bar code on the box and Walmart has it for $19.99 NEW with a warranty. Then a 50 pack of DVD-R's were priced at $21.98 and the barcode shows it available for $19.99 at Walmart brand new with warranty. I think these viciously high prices speak for themselves. For a good deal, look elsewhere. read more

Red Racks - Priced $5 MORE than NEW at Walmart! - Thrift Stores Near Me - Springfield, Missouri

Everytime I go there I say I will never go there again. Way over priced. No fitting rooms. Boycott this place.

This is the brand new one that everyone's been anticipating. I didn't see a whole lot that I personally needed and they obviously brought in a few items from the other stores, but that's okay. The staff is beyond excellent. In particular a young lady who I believe is named Amanda came to my rescue in a spectacularly generous manner. The wife found a few things she wanted to bring home, so the trip was a success. I will never forget the kindness shown by the staff though. Excellent customer service! read more

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I typically love this location and have a great experience. But today when I came in to shop and me and my friend overheard a women who looked to be the MOD on duty and another employee trash talking customers while on the floor. The shirt I needed, needed to be tried on so like most all other customers I put it on over my shirt. As the store does not have a dressing room. The 2 employees remarked about how dirty costumers are and how "this isn't your personal dressing room". Me and my friend ignored these comments and went on with our day but I had set a few items of mine down on a near by table and the MOD came over and passive aggressively asked me to move my things. This was a completely uncomfortable and unnecessary experience. read more

I used to go to red racks every Saturday and find great deals! Their average stretched out top is $10-$15. And remember - they are getting these items FREE! Everything is donated and they are making hand over fist. It used to be such a great pace to go and get good priced thrifted items and now it's like paying Target prices for old, used, out of date items. Walked in and walked out. read more

Even worse than the last trip. I don't know what this place thinks it is anymore, but it's not a thrift store. That much, I know. The arbitrary pricing is even more OUTRAGEOUS than before, marking things comparable to regular retail stores. It's absolutely insane and exploitive. Had found a dress that was cute, which I had believed was marked $10.50. Okay, cool. Fine. I go up to the register and they tell me that it's $105. Who the hell is paying that? Tbh, I hope this place goes under. They claim to be benefitting veterans, but I'm hard pressed to believe they are helping anyone other than the greedy CEO. Hard pass unless you like being pissed off. read more

I love a good thrift store. This one is standard. It brims with overlooked pre-loved gems at accessible prices. I enjoy exploring its offerings; I especially enjoy checking to see the current selection of cheap books. (I am thinking of Orwell's "Books vs. Cigarettes".) Secondhand shopping is an environmental good deed: it is using what already exists to prevent useful items from senselessly bloating a landfill. It is also decreasing demand for even more senseless resource extraction when we wouldn't need more if we were sensible and would use what we already have. "But jobs and the economy!" You protest. It is a good point. Secondhand markets still create jobs: people must clean secondhand stores and operate their cash registers and listen and respond to customers' questions and answer front desk phones and return items to their proper homes and design their websites (whew! huge job!) and make them ADA-compliant and clean and sort the goods therein (whew! huge job!). People must market for the stores and design their interiors and reconcile their books and help them with taxes. Secondhand stores are businesses. Should you think that all of that labor would be quick and would require few hands (jettisoning jobs), then you probably underestimate the amount of labor which operation of every store involves because you have not yet labored. Most enterprises require more time and effort and human hands than we initially reckoned that they would. Secondhand markets create jobs because their operation requires many people, just as it is with firsthand markets. Secondhand shopping is also more ethical: it decreases demand for goods, such as firsthand clothing, which are often supplied by using sweatshop labor. Supply meets demand: when we create demand for (i.e. purchase) consumer goods borne of suffering and exploitation of human beings in other countries, then we send a market signal to businesses to continue supplying those goods in that way. Businesses do what is profitable: they supply what consumers are buying so that they can make money. So, if consumers are buying goods because they're cheap, even though they're cheap because they were produced using slave labor, then business will keep supplying what consumers are buying and demanding: cheap goods made using slave labor. We could avoid having to buy new goods made unethically--signaling to producers that they should keep making them because they're selling--by just buying the same goods (e.g. baskets, mugs, etc.) which are secondhand. Then, we're just sending a market signal to create more secondhand stores to sell what already exists rather than just sending it to the landfill when it is still useful. "But cost! Forever 21 in the mall is affordable!" True--but you can find the same goods, often in great condition, at a secondhand store. Thrift stores often sell Forever 21 blouses--which may even still have tags attached--which are even cheaper than they those found in the mall. "But that stuff is trash! And thrifting is for white people." False on both accounts. Most of my brown-skinned family members in Bolivia thrift. The person who introduced me to thrifting was my brown-skinned aunt. She took me to a thrift store to prove to me that there are good finds there, and that it's not all junk. She's a surgeon, and she buys almost exclusively secondhand. "You find more interesting things there, and it decreases waste," she tells me. That matters: a lot of trash from the USA is shipped to majority-brown countries. Decreasing waste improves public health in brown-majority countries. "Plus, it saves money." Money saved on shopping can be used to give to causes in which we believe: food pantries and dog shelters and NGOS, and other organizations which make this world a better and kinder place. Therefore, I shall give thanks for the continued existence of the local thrift store. It is a treasure trove of goods with stories to tell; I give thanks for the labor of those who maintain it. I am confident that there is much, much unseen work involved in its maintenance. Thank you for existing, and for all that you do. read more

Waaaaay too overpriced. They had a Lululemon top from early 2000 for $47...you don't even pay that much on eBay or Poshmark. But they also had target brand items for $8.99 I found nothing worth buying. The clothes are 90% fast fashion junk and 7% higher brands and 3% high end brands, though they had a dolce and gabbana plaid button up shirt for the bargain price is $87. The good thing is the racks are overflowing, bad thing is the quality (brand and condition) are subpar at best. I'll stick with the goodwill. Fire your pricing person. You're in the business of affordable clothing and at this rate you'll be in the clothing storage business. read more

Stopped here to visit as from Florida, 1st of all the prices!!!! Wow!!! I can shop brand new Nordstrom the rack, or Macy's super coupon sales with credit card points discount for the same amount an get NEW items. Was flabbergasted how they stay in business charging so much really. My nephew saw a few ride on toy cars( he's 5) battery doesn't work, ( can buy them at Lowes tho for $40) so price should be about $20. IF, if, it has a charger with it. Which a few didn't. Wanted $ 89!!! I've seen them after Christmas at Walmart for $100. Brand new. Most dresses smelled, needed laundered an highly wrinkled chifons an cotton. Just thrown on hangers with zero care it seemed. 24 an $19.99 for medium brands that were at most that at tj maxx or Marshall's etc, brand new. Sighs...peeling scuffed up heels cheapest I saw an liked were $14.99 an most were $19.99 an higher. I loveeee thrifting an pricing up for QUALITY BRANDS in New condition is fair but this hardly is fair pricing. I'll buy new. Thanks. ​ read more

I was in the Red Racks on Battlefield, Springfield, MO, today, July 31st, 2023. 90% of the workers work very hard and are diligent and helpful. There are 3% that are simply rude and should never be hired. I am one of those customers that takes empty hangers as I go alone and place them at the end which has been helpful. Today a young snot female emplyees grabs the stack of hangers and slams them down in front of me and states she is filling her area, putting purses on hangers and I pick up the hangers stating she shouldn't be so rude and it's supposed to be team work. A young man who was assistant manager or manager comes and asks if I am happy and I told him no and told him what transpired. He looked at the employee and stated "you are okay" and then proceeded to complain to me about how they are understaffed and a battery of other excuses. He told me if I didn't like the employees attitude I could leave. And leave I did. I happened to be a Veteran and shopped at this Red Racks longer than either of those two snot nosed kids worked there and I was actually being helpful. It's no wonder Red Racks has such a huge turnover of employees - they are hire anyone and actually pay these people to be insulting and believe me I was insulted. I am a senior and my blood pressure reached an all time high. The other two Red Racks are run much better and better group of employees for sure, especially the one on Glenstone. If I had the address to the correct corporate I would write them. Red Racks has gotten too big for their br4itches. For an employee to complain about the place, they should not be there to begin with. RED RACKS what is wrong with your organization - the store is as mess and you don't hire enough good ones, that's for sure. read more

It's ridiculous that a shirt that I would buy from forever 21 for seven dollars is $22 at red racks. The people there were straight up rude that work there And didn't even know what tags were 50% off and 25% off and it wasn't just somebody that was volunteering it was somebody that worked there I am so dissatisfied I will never buy from there. Can somebody please explain why everything is so overpriced for already used cloths. Ew is all I have to say. Smoking dong read more