AVOID, AVOID, AVOID these people! Rude, aggressive and patronising are just a few words to describe…read morethem. I viewed one of their cars in November 2015 and they didn't like being asked questions at all. I simply asked standard questions i.e. if the car I was interested in had been HPI checked and was abruptly told yes all their cars are HPI checked, however because of the shifty and quite frankly rude attitude when speaking to them I felt something wasn't right (the car had already been there for many months without being reduced) so I asked a mechanic to look at the car for me and he believed the car to have previously had considerable front end damage so maybe not HPI checked after all? Also see snippet below from an article in Birmingham Evening Mail in 1999. Needless to say I didn't buy this car and it is still sat on their forecourt for some unsuspecting person to buy. They obviously think the consumer to be stupid. "MOTOR traders throughout Worcestershire have been warned by Trading Standards officials that they will not hesitate to take action against those who act irresponsibly. The warnings follow two motor traders being each fined pounds 4,000 by Worcester Magistrates Court for selling a wrongly described Golf. Worcestershire County Council's Trading Standards Service brought the prosecution against Adam Wise (32), and David Preston (30), trading together as Barclay Motor Company at Bridge Garage, Hopwood, under the Trade Descriptions Act of 1968. Operations Manager Steve Birch said that the vehicle had been advertised as a 37,000 mile car with a full service history and a 170 bhp engine when none of the claims were correct."

fabulous experience, first we popped in so my partner could look for something more robust than her…read moregrand picasso c4 as we fish, airsoft, & for dogs etc, we dealt with adam who was great, she ended up buying a nissan x. trail, they gave her a fair trade in on her car, so few days later i enquired about trading my mercedes-benz in for a bmw x5 even though it was motd they still put a year on it, then i had issue with finance, iwas gutted adam said he would keep it for a few days even though i thought deal was dead, iwe managed to sort finance, they stayed till late to make sure all was ok, so im a proud owner of the bmw x5 they all worked hard to help, yes they are making money that's their chosen profession but they made things simple, polite & professional & we had a laugh, very good experience from start to finish, so big thank you from me & steph.....

This is a independent car dealership and service centre that has been a fixture of Raddlebarn Road…read morefor many, many years. The livery on the side of the building has a quaint 1950s feel to it, which I always find rather welcoming, for some reason. They have a decent selection of cars available, which are parked out on the street during their opening hours. Their window display also has a whiteboard showing their full stock list. Their repair and MOT centre does a brisk trade. As I have a pretty old car I have trouble with it from time-to-time and I always ask the fellas there to take a look. Most of the time they simply offer advice (such as the time my wife left the car without petrol in it.....rather embarrassing!) but on the odd occasions they have done actual work on the car they have always been reasonable in their estimates and prices. Recommended!

The two brothers Vince and Martin at Smallbone and Son in Selly Oak provide what has to be the most…read morecomfortable, secure and trustworthy used car sales experience I have encountered. They are a shining palpable beacon in a usually fraught area of car purchasing. Every part of the procedure was covered including V5 exchange , taxing the vehicle and just going the extra mile in making sure the whole process was calm, secure and dare I say it enjoyable. They fully deserve the Which Trusted Status that they have attained.

Selly Oak Motor Company has an emphasis on quality products but at prices which are not out of the…read morereach of the everyday resident of the area. They specialise in used cars and although at many used car dealerships you would expect to find a load of clapped out old bangers, there is a surprisingly good selection of cars on offer. They seem to have good honest staff which, as such, allows the customer to feel confidence in their purchase, after all buying a car is not a decision to be taken without due consideration. They also offer things like part exchange or an MOT service, so a trip here gives you more than one option and with the offer of finance it may make a car you thought unaffordable achievable after all!

Sadly I am now no longer able to deal directly Volkswizard and it's owner Andrew Chapple. This is…read moreonly by reason of where I now live in North Wales. I only purchased two cars off Andrew but that does not restrain me from speaking as I found. He is a consumate professional and yet maintains a GENUINE courteous attitude towards his customers. The first car I bought was a Mk3 16valve Anniversary GTi. It was immaculate needing only the slightest cosmetic attention from someone as fastidious as me. The car was perfect and was still in excellent condition when I sold it back to Andrew for a VW Passat TDi Sport. I was moving to Wales and needed a load lugger of a car. I would normally have never gone near a car with 127k on the clock, but this was Volkswizard I was dealing with and knew that I could trust Andrew's judgement implicitly. The move to Wales behind me now, and another 27k on the clock, the car has never missed a beat. Can I recommend Volkswizard? Indeed I can, wholeheartedly. You may pay a littlle more than you would like but you DO get what you pay for and that is quality.

Sadly it seems standards have dropped. I was due to buy a car from Andrew (aka Volkswizard) and…read morethings were running smoothly with him seemingly offering a very good service including putting a fresh mot on the vehicle at my expense. However at this point an advisory was flagged by the tester that one tyre was just legal. I suggested I'd cover the cost of the tyre (although you'd perhaps expect a dealer to provide a car above the bare legal standard) but asked what he thought about covering the cost of the MOT ( I was still prepared to pay for it but wondered if a goodwill gesture might be made). At this point it seems he had a tantrum and sent me a petulant email asking how I wanted my deposit refunding! I then emailed him to say no problem I'll pay the full asking price, pay for the MOT, cover the cost of the new tyres and collect the following day. Sadly Andrew decided that it was his ball and he was taking it home, so there! and refused to sell me the vehicle. A very odd way to do business considering he was now down 50 pounds for the MOT and still lumbered with the vehicle that had been lingering on his forecourt for quite some time. I suspect this may have been done to inconvenience me in 'revenge' for daring to ask for a small gesture of goodwill (I was coming from Europe to purchase the car). As it happens he did me a big favour as I've sourced a better, lower mileage vehicle from a franchised dealer for similar cost. It also has 4 tyres that are well above the legal minimum. So to summarise- the cars themselves look pretty good. However whatever you do don't irritate Andrew because it seems he's somewhat highly strung and he'll throw his toys out of the pram. edit to add: I merely suggested he might like to pay the MOT and what he thought of that. I'd have expected a reasonable person to say 'No thanks' and then continue with the deal. In this case though it appears email communication failed miserably on both sides. In response to Andrew's comments below I have amended my rating of his business.

Accompanied my son today as he went here to get his new car. Always suspicious of car salesmen, as…read moreone is, I kept quiet as my son did the talking. As it was, I didn't need to worry. Staff were helpful, informative and, what appeared to be, open!! The quality of the stock is outstanding and well kept. I might have a look in here when I next change. Son was happy with his new Mercedes SL though..(I hate show-offs)hahaha!