great prices and great weed. I always get the buzz nug sativa.My friends have also tried it and…read morethey liked it well enough that they went to the dispensary and purchased some. Some of them also purchased some as gifts for their friends. Also the employees there are very friendly, helpful and effecient. Dave from Desert Hot Springs. July 27,2026

1 star This place WAS my go to place for products. Everyone…read moreis so very nice and helpful. BUT........ I bought a Jeeters Disposable from them and it quit working. Naturally I charged it and it STILL did not work....The manager refused to replace it due to being over seven days since purchase. #1 I do not live in the area and do not travel that far often. #2 it was full of product and was only used two times. They insulted me by offering me 15% off a new one!!! On top of that they deleted my FIRST review!!! Only positive about this place is the Security Guard. He was very courteous and friendly. We had a nice conversation. Beware of this place as they do not practice good Customer Service Skills. They do not stand behind the products that they sell.

Everyone that's there is super friendly and outgoing. Great selections and prices. Definitely worth…read moreit.

I went to The Syndicate specifically asking for strictly Indica products because I have severe…read moreanxiety and only use Indica to help with sleep, appetite, and pain relief. I made that very clear to the budtender before spending over $100 plus a tip. When I got home and tried the products, I immediately knew something was off. I checked the packaging and every single item I was sold was labeled as a hybrid, not straight Indica. I called the store and explained the situation, and instead of acknowledging the mistake, the manager tried to tell me their hybrids were "basically Indica" because they were made from Indica strains. That is not the same thing, and it's not what I asked or paid for. To make matters worse, during the conversation, the budtender actually asked me what the difference was between a true Indica and the Indica-hybrid product I had smoked. I explained that it simply was not the same experience or effect for me medically. Instead of trying to understand my concerns, he then asked if I had "any other adjectives" to describe it, which felt dismissive and insulting given that I was already upset and trying to explain why the product was not appropriate for my anxiety and medical needs. What made this even worse was that I checked their online menu and they DID have actual Indica options available. So it felt like I was simply sold whatever they wanted to move instead of what I specifically requested. I was then told over the phone that I could come back for an exchange or refund as long as the unopened products were returned. When I arrived, the story suddenly changed. Because one product had been opened, the manager claimed that product alone supposedly cost almost the entire amount I spent, and that the other items were "discounted," which was never explained during the purchase. I ended up getting only part of my money back and was left stuck with products I cannot use. The most upsetting part was the treatment. I was spoken to dismissively, treated like I had done something wrong for asking for the products I originally requested, and when I asked for the manager's name, he refused to provide it and literally waved me away from the store. I became so visibly upset and hysterical outside of the business that another customer approached me and asked if I could grab something for him from inside. I told him I was no longer welcome in the store, and this complete stranger handed me a bouquet of roses and said, "I don't know what you're going through, but I hope this makes you feel better." To that man, thank you so much. Your kindness meant more than you know in that moment, and it truly did help. For medical and anxiety-related consumers, strain type matters. Hybrid is not the same as Indica, and customers should not have to argue to receive what they specifically asked for. I left feeling disrespected, ignored, and taken advantage of as a low-income customer who was simply trying to purchase medicine that works for me.

They give you $1.95 military discount and then charge you $1.74 on Taxes. What a joke…read more.. Good morning Chris, thanks for the reply. This is an old post. My recent post did not get posted, so I like to let you know about last night. When I buy PODS for the FOGGER I get 3- get one free. Great deal and no problem paying the price increase. However I was told I am unable to replace a DEFECTIVE PODS. I was told that needed to report it within 24 hours. I don't go thru 4 PODS in 24 hours. If that the policy then no sense getting the deal and it's a 50/50 chance of hoping all work.. So I guess $18 I just threw away. I buy with honesty and would never try to JIP your shop. So I left with dishonest. I hope this reaches you as I am in search of a better Vape. If you like to see my STAR REWARDS be my guest.

Bought a re-up for a product that I use everyday, from this shop. Well the new product made me and…read moremy wife very sick to the point where I could barely drive. When I went to go return it and get a swap for another one, the manager said "all I can do is 20% off your next purchase". Let me get this straight, a product that YOU guys have on your shelves made me sick, and you don't have the courtesy to even swap me out for another one? Greedy shop managers will do anything to pinch their pennies, even invalidate a long-time LOYAL customer. I've been shopping here since before they opened this location and this is the FIRST time I've ever asked for a swap, not even a refund, but a SWAP. I feel let down, as I've been a LOYAL customer and must have spent well over $1000 at this location alone, and they couldn't even swap out a defective $45 product. P.S - I use this product every day and know everything about this product ie. Safe use, dosing, etc. I know that what I was feeling was NOT normal with this product and with the dose that my wife and I used.

First time to any kind of shopping like this, well, I mean for me. Man at door to check license,…read moremade me feel young again like going to bars. Nice fella. Not a huge store, open though, very clean inside. Did seem dtock was a little low, in their fridge and a few other components, but what do I know, I'm not a typical shopper, nothing really to compare to. Was greated even though he was with someone. Ocean was so very helpful and not condescending at all. He gave me options, but ultimately helped me to decode based on my pain levels and "non partying" requirements, no getting high, just need non rx, natural pain management. I really felt welcomed and I'm glad as I was a bit nervous as I've not bought for myself. Here's praying it works as my body is very tolerant, too tolerant. Now as I always say, "I enjoyed my experience here, but you'll have to make your own decision."

Came in was recommended CLSICS preroll bought two. When I came home to smoke both were too tight to…read moresmoke and I dont have any other thing to use to smoke it. Call them and ask what their policy is and all they did was give me a discount on my next purchase so I wasted my money on something I couldnt enjoy or smoke.

This was my first time at this store. I just wanted to recognize Alisa for being knowledgeable,…read morefriendly and professional. She is a definite asset to your company. Thanks again!

Oh, i'm so sad. I come here all the time. I just redeemed my $10 off coupon & only paid, like, $5…read morefor my Lost Mary Off-Stamp Classic Cube cartridge & it didn't work. So even if this has never, ever happened to you, id definitely check to see if it works before you leave. I was in such a hurry so i didn't check to see if it worked at the store.

Very helpful and nice people!! Thank you for all your help! Manager and staff really helped us in…read moretime of need.

I would say the service there is top-tier. Everyone is so very helpful and made great deals! The…read morestore is organized completely well. I go there all the time and is always treated respectfully and with kindness at that. The customer service there is very amazing and they always have what I need. From bongs to cigarettes they got it and they restock everything every week too. It's honestly the cheapest and best prices in town. I'd recommend this smoke shop.

Truly my absolute favorite place and will make the detour everyone in passing through the area just…read morefor this shop! Anna is the absolute best and helped create so many different herbal aromatherapy blends. So grateful this place exits! I'm like a kid in a candy shop coming in every time. Thank you!!

A Joshua Tree Gem!…read more Greatful Desert is an absolute must-stop every time we're in the Joshua Tree area. I love everything about this place--the oils and sprays are truly unique, high quality, and best of all, very affordable. The owner is incredibly kind and helpful, always taking time to share knowledge and recommendations. The whole shop has such good energy--it's one of those places that just feels special the moment you walk in. I can't recommend it enough. I love this place!

DAN THE MAN IS THE ABSOLUTE BEST! He is very knowledgeable,…read moreto the point and has never steered us in the wrong direction. One of the many reasons we will continue to return to IVTHC!

I love bringing people here when they visit me in DHS. The deals are great, staff is friendly & the…read moreatmosphere is very relaxed. Many of my favorite brands are here, just at a cheaper cost.