This is a good example of this retail chain…read more The staff here are friendly and willing to help. Most of them have a greater knowledge of their products than their customers, but do not expect much specialist knowledge from most of the sales staff, The 'techies' in the back room are VERY good and and will help you [if they have enough time] with almost any query.

If you need anything to do with computers, you can't do much better than go to PC World…read more The displays are good and are in are well spaced out. Information with each computer on display is concise and easy to understand. Laptops, home pc's, business computers and enough accessories for you to get anything you need. The staff have a good knowledge and my experience is that they will sell you what you need and not try to sell more expensive products you don't need. a real one stop computer shop.

This is located on level 2 of Castle Mall, it is quite hard to find but basically you head towards…read morethe car park, (near Boots) and then head towards the exit and it is there. I used this when my mother in law needed a wheelchair. They were very helpful and spent a long time finding the right one for her. You are allowed to then go anywhere in Norwich not just the mall and then you have a time to return it.

Rubbish customer service.. never reply to messages.. I've been waiting 21 days for my order and…read morestill waiting

Buyer Beware - 48 hour refund does not mean a refund. I bought a 2ds for £48 which was in fair…read morecondition. When I bought the item I was told that I could return it for a refund If I changed my mind (I asked this specificly I case I found a better deal). I found game had a brand new console for the same price, so purchased this and went to return it an hour later. I was then told the refund to was to voucher only! As I had just bought an alternate I was fuming! I explained what happened to the manager but they didn't care! I ended up spending the money from the voucher on other games I was going to purchase later on. I will not purchase anything from cex in the future after this experience!