2021 Indian Challenger -Worst buying experience yet. Was told the bike was fully operational,…read morearrived with worn out clutch. They agreed to pay for the repairs here in WA but only replaced partial parts leaving worn out basket, bearings, & pressure plate which made the motorcycle worse. Sturgis abandoned me and stuck me with the remaining bill and the motorcycle remains at the local shop with more issues. I bought this Indian 4/8/26 , received it 5/29/26 arriving with clutch slipping. Their sales rep strung me along with lame remedies to fix the issue until 6/2/26 they agreed to repair it at a "certified" indian dealer that is about an hour away , across 2 cities and 1 ferry ride. Back and forth to this shop and Sturgis refused to fix all of the worn clutch components which caused the bike to walk in gear. 7/10/26 The Indian returns to the shop when an opening was available, blocked out my time, several uber rides, ferry costs, lost time and bike remained there until 8/11/26. When I picked it up only rode for a partial day then it broke down, left me stranded and lost all clutch tension from shotty repair work, had to tow it back to the shop on 8/19/26. Sturgis refused to be involved stuck me with the bill and now I have hundreds of pounds of stress, costs, repair bills and every warm summer day entirely burnt during this ordeal. Avoid this dealership, terrible customer service just turn and burn - you have been warned!

During the motorcycle Rally a hat rack was placed in front of the restroom door so public could not…read moreuse it. After a long ride I was hoping to use the restroom that used to be there the previous years we went and spent a lot of money but instead I had to use a porter potty outside and almost threw up on myself. My husband was looking at a new motorcycle as our Indian is a '17 and he always wants bigger and newer and nobody spoke with us . The MANY workers were standing around taking pictures of one another. I did appreciate the water sitting outside. The impression I got was I should take my water and move along.

We bought a used RV from Northern Hills in July, and they were great to work with. They took care…read moreof issues we found without hesitation, and are always available to troubleshoot whatever we come up with. Ron Jensen was our salesman, and he was low key and professional. Kyle in Service has been great to work with. We highly recommend Northern Hills.

We purchased a new 5th wheel from Northern Hills. Our salesman Eric was great, he didn't pressure…read moreus at all and was very helpful. Everyone from the owner of the company to the guys in service were just nice folks. We had some special requests that were accommodated with no problems. Love these guys and will definitely be back if we purchase another RV.

I needed to get a wheel on my toy hauler aligned while on vacation in the Black Hills. One call, I…read morehad an appt the next morning. Great customer service and they are very fast.

Great service at a fare price. When they were stumped with the noise from the front end they…read moreadmitted it. Turned out to be an older Chevy truck thing.. Replaced front shocks for a little over half of what I thought it would cost... Good people!! .

I came from out of town and called because I needed someone to replace my headlights and Tanner and…read moreCasey kindly fixed my problem! they didn't even charge me!

My car brokedown the beginning of June and called AAA and they were a "preferred" shop. After 7…read moreweeks of having my car and putting in a used transmission and they did not know engine control module needed program by dealership. Finally got our car back July 12 and over $3,000 later. Drove the car home and on July 16th the car started acting up and would not speed up. Took to local shop by house and they found the ground wire to transmission and a 30 amp fuse in a 20 amp spot and recommened have the car look ate the engine control module look at by a dealership I paid to have the car towed to local dealership and they confirmed the engine control module needs replaced. Reached out to Auto choice Spearfish by phone and email mutiple times and I am not getting any response. This was a preffered shop from AAA and now I have a car they kept from the beginning of June to July 12th and it wont run and they are acting like its not on them. Thanks from your disappointed customer and a Army Veteran B Deibert

We were on our annual 2-week bike trip and needed a back tire. They got us in right away and our…read moretire was mounted in the time it took us to do laundry! Very nice and professional. Highly recommended! Way better service than Rapid City, Harley Davidson, and better price!

Heading to Stonehouse Saloon and had oil spraying out of right fork!! Called Backlash Motorcycle…read moreand told them our emergency and they said they could take us right away and they found issue and fixed everything within 2 hours and very reasonable prices too... on the road again enjoying the sights

56 minutes ago New…read moreOverpriced Very rude, disrespectful, blocked my number while trying to make arrangements to get my 90 year old mother's car out when it was wrongfully towed from her designated apartment parking spot. They will not let u look at the car before paying the nearly $1k. Or get her personal items out of it if we can't get it out and pay them the money first. Then they will send my 90 year old, deaf mother with dementia to collections thru no fault of her own for "forgetting" to renew her tags this January!!!!! HELLO, that's part of demetia!!! But 3j is completely rude and not accommodating regarding this situation. Decided to block me instead of having an adult conversation. Childish, rude, and disrespectful. I'd give them zero stars if that was an option. We are trying our best to get my mom's car out, and have a friend that will pay the fees if he can look at her car, and they won't allow it. "It's policy," sometimes there needs to be exceptions if someone is willing to get the car, just wants to look at it. Simple. He's not going to grand theft auto it. Such a shame that they have to be so rude.

John and his team are fair, quick to respond, and MORE than courteous! He replspinded to my call in…read moreless than 30 minutes and was quick to provide service!

Just started getting into riding and needed help finding gear. Super helpful staff! Showed me and…read moremy friends around the store and helped me get my helmet and gloves, went in about a month or so later and they remembered us and helped my friend get her helmet! I'll be going back for the rest of my gear and anything else I need.

Good people with a huge selection of almost anything, for almost any bike. I've made quote a few…read morepurchasesfrom them online over the years but this is the first time I've been in a retail location.

Had them do the brakes on my f150 and the wife's Subaru for approximately $900. Subaru wanted $1300…read morefor just hers. Very happy with the work done . Owner is great and the staff too. They'll be doing future work for us based on our experience. Hard to find these days.

It was late Friday afternoon in Deadwood and my car would not start. I opened the hood to check…read morethe battery connections. The connections were secure but I discovered that in addition to the electric fault the water pump was leaking. I called South Side Service and explained my predicament. Pat told me that if I could get the car to him he would look at it. I was able to push start the car and drive to his shop. Pat called around to locate a water pump and starter without success. There were no parts available. Not even in Rapid City. We drove the car up onto the hoist and Pat agreed to look at it Saturday. Pat called me Saturday morning and stated that he got the starter working by striking with a hammer to free the brushes. Not a permanent 'fix', but it started the car. Bravo! He was able to stop the water pump leak with a bottle of radiator stop leak. Another temporary 'fix' but good enough for me to try returning to Minneapolis. I stopped at the Chevy dealer in Rapid City to inquire about parts availability. The dealer also stated that there were no parts in the entire region. I continued on to Minneapolis without any problem. The point of this review is to commend Pat of South Side Service for doing what he could on a Saturday. Thank you, Pat. Lee