A terrible hailstorm caused four of our buildings to need reroofing. Bull Exteriors handled the…read moreentire job including gutters and we were pleased with the professionalism and quality of their work. Their crews were very good people to have on the property. No loud music, an English-speaking Manager on site, very good clean-up of nails and paper, and if we had any questions, always phone-accessible Management. They did what they promised and because they were a preferred Liberty Mutual Vendor, they communicated with them and saved us a lot of time. President Iran Mendez and his Production Manager Israel Mendez were just the best to work with. When bad things happen it's important to have good people to help you get back to normal.

It took a year and 2 months to do 2 pieces of siding, wrap 5 windows and 40 foot of gutter on each…read moreside workmanship was good. Communication was absolutely the worst.

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

Absolutely avoid this company. I hired them for a new roof after the tornado. They left the pile of…read moredebris on the ground and the roof has severe leaks in several places. They came out once or twice and did nothing. The beams are wet and it is a nightmare. They are awful!

WARNING, WARNING, WARNING, DONT HIRE! They've $14039.35 of my money since June 25, still no work…read moredone and no refund!

From the owner: Protect your largest investment with our reliable roofing services. We are a locally owned and…read moreoperated roofing company currently serving Alton, IL and surrounding communities. If you want to make your roof last as long as possible, it is vital that you never put off a roof repair. Small issues with roofing become big issues in a hurry. No matter how major or minor the repair you need, we are here to help. We offer roofing contracting, roofing repairs, and asphalt roofing and other services.

If in need of quality materials & highly professional staff....give these folks a call....and ask…read morefor Chris Hostettler....a 5 star company

From the owner: Elite Roofing Professionals is a trusted roofing contractor based in Litchfield, IL, proudly…read moreserving residential and commercial clients throughout the region. We specialize in high-quality roof installation, repair, and replacement services using durable materials and expert craftsmanship. Whether you're dealing with storm damage, a leaking roof, or planning a full exterior upgrade, our experienced team is here to protect your home or business with reliable and long-lasting roofing solutions. At Elite Roofing Professionals, we're committed to honesty, efficiency, and customer satisfaction--every project, every time.

Will came out with the GM Tony and they did a full inspection they walked me through the whole…read moreprocess including the insurance implications and made the whole thing as easy as possible for me. Can't recommend them enough!!

They took the insurance money and never did any work. After 10 months I was still getting the…read moretypical reply, "it will be another 8-12 weeks." When you go to try and get your money back, there is a clause that states they keep $500 for a cancelled contract, regardless of timeline. It takes forever to hear back from them, and as of today, they still have the entire insurance payment and no one from their legal department has reached out despite my requests. Stay away.

Great Professional who REALLY knows his stuff! Highly…read morerecommend Ron if you want a true expert. Also, reasonably priced (better than most). Go ahead and use him, you won't regret it.

Super awesome guy to work with! Very thorough! And very helpful when discussing projects the home…read moremay need.

I called these guys out February 24th it took until May 1st to finish my job and wasn't even to my…read morestandards. I ask them to make it right and they refused and said they send sub contractors and they have other companies they work for not just them. very dissatisfied and wont be back to these people!! I have messages proving everything and pictures no good quality. They don't care about your home just the dollar. The owner Brad then agreed to fix one last spot and to guy just left my home

From the owner: Trusted, No-Pressure Roofing Contractor in Champaign, IL…read more Pantheon Roofing Solutions makes roofing simple and stress-free for homeowners in Champaign, IL. Whether you need fast roof repairs, full roof replacement, or a cost-effective rejuvenation treatment, we deliver expert solutions that protect your home and save you money. Our advanced roof inspection process provides detailed insights into your roof’s condition—so you can make confident decisions with zero pressure and no guesswork. Why Champaign IL Homeowners Choose Pantheon Roofing - Extend your roof’s life with rejuvenation treatments - Get expert roof repairs and full replacements - Enjoy peace of mind with a 10-year workmanship warranty - Work with licensed, local professionals you can trust - Experience honest, transparent communication from start to finish With Pantheon Roofing Solutions of Champaign, IL, you’re not just hiring a roofing contractor—you’re partnering with a team that values your home, your budget, and your peace of mind.

CJS roofing did an outstanding job on my roof project. The storms that swept through our region in…read moreMarch 2025 did a number on our house. The shingles were damaged and the insurance adjuster recommended replacement. We got 4 bids over several weeks from reputable St. Louis based businesses. CJS Roofing was chosen based on their bid and reputation. Their contract was thorough and addressed our roofing needs. It also explained the costs should additional hidden defects be present, such as rotted roof sheathing. No added frills or high pressure by their representative. Just basic questions about what we needed or wanted performed, what type of roof materials, and explanations of the differences in product lines. Very informative. Because of the high demand for their services, there was a waiting list. All the reputable businesses we contacted are stacked up, but quality and pricing are very important. When they came out to perform the work, they started around 7 am and finished by 3 pm. Our home is a ranch style over 2200 sq ft under roof. The roof looks beautiful, and the property was free of any debris when they were finished. I can only give CJS Roofing compliments for our experience with them. Their pricing and quality are outstanding!

Honest, fair, and excellent work. CJS has a great team that get the job done in a timely manor.read more

This company has highest praise from Washington Illinois Historical Society for all of its help in…read morepreserving our 1897 building on the square as it is "attached" to the new construction next door. You can't go wrong with Kreiling. THANK YOU for their donated time!

Kreiling roofing is the best!! A severe storm split a tree in half and it landed on my roof. Part…read moreof the branch poked a hole in my roof. I called Kreiling and Mr West came out the same day. He explained how it could be quickly patched with a metal plate and some extra shingles I had left over. The roofer came out the next day and fixed it up as good as new. Can't even tell that it ever happened!! Very reasonable price and saved me major headaches!! Kreiling is the best! Call them for all of your roofing needs!!

The employees went onto my deck, took two chairs; took there chairs from the sitting area below…read more Left my garage doors open overnight. All of this happened while I was on vacation but I have in video from security cameras. Nails in lawn, nails on sitting area below patio. Disrespectful. Beware!

From the owner: Giaudrone's Bang Bang Roofing serves homeowners throughout Staunton and the surrounding Illinois…read morecommunities, from historic neighborhoods to newer residential areas. Roofs face constant exposure to Midwest weather, and knowing when repair or replacement is needed can make all the difference. Whether you're dealing with aging shingles, storm damage, or a complete roof overhaul, having a team that understands local conditions helps.