Jeff Morgan is truly a terrific guy. I asked him a lot of questions about setting up a military…read moreretirement shadow box and he came back immediately with very clear and detailed answers to all. It is clear that his military service and ability to turn his history there into a business where he can give back to fellow military families is a perfect fit and that he cares. When us older guys (I am a Vietnam vet) here the first comment back as "thank you for your service" and get the professional responses to my questions from Jeff you know that he will do the job for you exactly the right way. Cannot recommend enough. Lewis Shanks

From the owner: About Our Products:…read more We use only hardwoods in the construction of our displays and shadow boxes. Some styles of our displays have corners with a dovetail of a contrasting wood. This is for strength and beauty. All of our displays are finished with at least three coats of polyurethane to enhance the natural beauty of the wood. Each item can be stained, if you would like, see the stain colors page for the different colors available. Each tree is unique and the wood that comes from them is also unique. Wood from the core of a tree is much darker than that from the outer portion. As a result of this, each display has its own distinctive character.

Excellent work on a small wooden wedding gift that we needed in a hurry. Very grateful that they…read morepushed our order through and accommodated us. We will give them all of our business in the future!

I reentry won an autographed photo of St. Louis Blue's former players, Brett Hull and Adam Oates at…read morea charity auction. The frame had some damage and I took it to Incredible Engravings. They worked their magic and it looks great. Not only are they 'incredible" - they are also "amazing".

I want to give a note of appreciation to Katie and all the crew at Arch Engraving in Fenton, Mo…read more My friend had a bible personally engraved for his grandson's upcoming wedding in October. It turned out beautiful. Was engraved with a family tree, their names and date of wedding. Such a special gift from Grandpa. Thanks for the great service and beautiful job.

I'm a bit of a procrastinator. Was in need of a retirement engraving piece like...tomorrow I…read morecalled the shop and they told me to bring my item right in. They even had some cutting boards available in store if I required it. The finished product is absolutely spectacular. They even stayed past close in order to make this magic happen. I am so very appreciative and will be going back. Side note...they have the cutest dog collars just waiting to be customized!

Two days before an event, I notice an error on a custom piece. Called Fran Ann's explaining the…read moresituation and a couple photo's of the issue later they were able to better understand my problem. Luckily it was a quick fix and they asked me to come by the same day and took care of it. Cannot express how thankful I am for the help!!!

I recently went to Fran Ann to have a small plaque engraved to go below a photo for my wedding. I…read morefelt that her prices were very reasonable ($10 for two names and a date) on a small piece of metal. She helped me pick out the type of font and the size for my project. She had the finished product ready within a week and it was perfect.

Did a good job. Met deadlines and end product looked great. Plan on going back for future engraving.read more

This is a great shop with quality merchandise but more than that, they go the extra mile to provide…read moreoutstanding service. I have been a customer here four times, and each time I left impressed with how they wanted to provide exactly what was needed. Tyler is also very helpful in recommending products that fit within the budget given. They can do trophies, plaques, and engraved signs. But the thing that was the most special was one time when I didn't realize they were closing for a holiday weekend, I missed my opportunity that Friday to pick up a special gift our church was giving away to honor a former Prisoner of War, and Tyler came in on his time off to make sure we could continue our event as planned. I would wholeheartedly recommend the Trophy Case to anyone looking for quality plaques and trophies at great prices.

To say I am disappointed is a gross understatement…read more Two months ago I placed an order for a shadowbox for my military retirement ceremony. I was told by an employee that if I had the order in by the first week of June, then I would get ahead of the summertime rush. All that needed to be done was to build the box and mount the items. I had already designed the layout prior. The ceremony is set for 1 September; however, I also (repeatedly) informed the employee that I would be gone all of August. There was also a finishing touch I needed to add to the shadowbox and on the recommendation of the same employee, I decided to wait until I had the box in hand before proceeding with the final addition. I was told it should take a total of approximately 4 to 6 weeks to complete. At the 3 week point I inquired as to how it was coming along and was informed there was no update and to check back in 2 weeks. Two weeks later, same response. The following week, same response. Each time I re-emphasized that I would not be available in August and need the box to take care of the remaining item. Ultimately, I picked up my items today and the box (apparently) hadn't even been started yet and my choices were to have an incomplete box or no box at all and with me being gone all of August, should there be a snag, I would be unable to attend to it. I ultimately chose to cancel the order. During this two month ordeal, I received no phone calls and no updates. I know that on at lease one occasion a short notice order came in and it took priority over my order. I will not presume to tell you how to run your business, but I will say that I wasted two months with nothing to show for it and now I don't have enough time to get a shadowbox made. I would have thought first in, first out would be the overriding business model but apparently it is not. As I asked the employee today, had I ordered the shadowbox 12 months ago, would they not start it until the 11th month?

Staff was friendly and great/easy to work with. Very efficient and worked with me to get what I…read moreneeded. Dropped my item off last Monday and picked it up this Monday. I would recommend anyone needing engraving work to stop here first, I will definitely go back.

Good small business, and decent pricing. Total service from initial contact to delivery of product…read morewas only 10 days. Work was pristine, packaging was superb, and great communication so you got exactly what you were looking for. Would highly recommend!

Joe worked up a quick plaque for us on the fly. He had a reasonable price and a great attitude to…read moreget something done that we didn't think was possible in the short time we had to work in. Definitely recommend and will use his services again!