We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

I highly recommend American Hardwood Floor Services. Thai came out and gave me a very competitive…read morequote and said the team could start the very next day. Six days after I first spoke to Thai, my floors were done and they look fantastic! Thai even recommended a different stain than the one I suggested. After seeing the two side by side, I agreed. This is one project where I feel like I got a great deal!

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

A-1 five-star service from my first interaction with Wilson Flooring Pros through completion of the…read moreproject. Words can not adequately express my appreciation for and satisfaction with this family-owned business and the level of service they provided. Owner Virginia responded to my inquiry/request within minutes of submittal to discuss a flooring project at my mother's home. The following day she visited my mother at her house with samples and an abundance of advice on new carpet and lvp flooring. I had also hired a painted for my mother's home at the same time which turned out to be a disaster. It wasn't until Virginia met with mom that I realized Wilson Flooring handles painting projects as well. WHAT A RELIEF!! Virginia and team coordinated the take over of the painting project, as well as carpet removal and install, ceramic tile demo and install of lvp flooring throughout the home. Virginia remained in constant communication with myself and my mother as I live out of town and could not be physically present. Virginia went out of her way to ensure that my mother and I felt at ease and that I remained aware of all that was taking place. The quality of work is impeccable, and moms' home has been completely transformed. More so, Virginia treated my mother as family and as if she was her most important customer. Countless trips to moms' home to check in on progress, trips personally to the paint store to ensure paint colors matched... what business owner does that? If in the market for flooring, painting, counter tops... Please do yourself a favor and consult with Wilson Flooring Pros You will not be disappointed, and like me, will continue to use them for all projects in the future. Thank you Virginia and Wilson Flooring Pros for a job perfectly done

Friendly, professional an high attention to details. I would recommend them to family or friends.read more

Darron is the best in the business. From our first meeting with him we were impressed. He is warm,…read morefriendly, professional and knowledgeable. He's a perfectionist and does amazing work, shows up on time, is communicative and goes above and beyond to make sure that his clients are happy. We have recommended him to friends and colleagues and we would hire him again.

Darron, came to my house after another contractor took my money and ran. He did a fantastic job. He…read morewas easy to work with, funny, on time, and straightforward. I had an amazing experience. My shower looks beautiful. He told me it was going to be my favorite bathroom in the house and it is. I'd work with him again 10 times over.

They were easy to work with and did a good job refinishing my hardwood floors. The painter who…read moretouched up the shoe molding could have done a better job not getting paint on the hardwood but overall I was pleased.

I'm grateful to this company for providing great service and delivering a beautiful finished…read moreproduct. I was looking to swap out carpet in master bedroom to match the rest of the house type of wood floors and I wanted to restain the floors to a darker color. Sandra and her brother worked with me to help me match and order the exact same type of wood planks for master bedroom that was already in the rest of home. They also helped me find the darker stain I desired. This company is professional, reliable, and hard working. They are experts in wood floors and I'm happy I found them. I highly recommend giving them a call if you need help with your wood floors.

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

From quote to installation... everything was quick and professional. Darren kept me abreast of next…read moresteps and his crew showed up on time! I am so pleased with my new carpet and hardwood floors.

What a Gem! I have…read moreworked with Darren of Gemstone Carpet & Flooring in the past. He completed a basement renovation to include a bathroom and a sump pump. I recently reached out to Darren about converting our guest bathroom tub/shower combo to a walk-in shower, this was on Saturday, May 4, 2024. I was asking if it would be possible to have it completed by May 13, 2024. Darren assured me that he could make it happen! I initially thought about doing a fiberglass surround but after my consultation with Darren, he explained that tile would add property value. My main concern was that it is difficult to keep grout clean, as I've had a tile shower before. He advised that they do smaller grout lines which would make it easier for cleaning and keeping clean. We went over the need for a built-in bench and tall glass doors because my husband is 6' 4". Darren provided me with samples of tiles and suggested an insert for shampoo bottles and such, as well as upgrading our "builder grade" shower head. We picked out the tile design and colors and it was on. Darren reached out to me on the following Tuesday and had the demo team at my home by Wednesday morning! I can't say enough good things about his team! The tile guy and the plumber were extremely knowledgeable and assured me that all my needs/wants that I discussed with Darren in our initial meeting were understood and would be executed as such. Both of the crews that came out made sure to clean up the debris before leaving for the day. We ran into an issue with my existing wall, which was not straight. The tile guy showed me and explained that it would require him to tear down some drywall and create a new frame so that the tile would sit flush. As the tile guy (Beto) explained, he doesn't just do a job to be doing it, he has a reputation and will only do the job the right way. This reassured me that the job would be done correctly and I would be satisfied with the outcome. I reached out to Darren a few days later because I noticed something off. Darren had someone come out the same day to make the correction to my satisfaction!! We ended up with not only an awesome experience; but also a BEAUTIFUL quality shower!! I would recommend working with Gemstone Carpet & Flooring for any kind of remodel or renovations that you may have. I'm looking forward to working with Darren again.

This review is to bring awareness and to serve as a warning to those seeking to do any business…read morewith a company called She Floors, LLC. A couple months ago, we contacted Maria (Noemi) Moreno the contractor/owner of She Floors, LLC to do interior house painting and flooring installation, which included high end porcelain tile and Luxury Vinyl Plank (LVP) flooring (that we purchased ourselves). First, the painting was not what we expected. Particularly, for the amount of money we paid. The walls were not prepared prior to paint being applied i.e. nail pops. Instead of repairing the nail pops they painted over them. Instead of removing air duct vents, the painters wanted to paint around them. We constantly had to point out areas that her painters missed. In other words, they were not detailed in their work. We did research to educate ourselves about certain types of paint to be applied in different areas of our home. You get the sense that Noemi didn't like that we asked questions as a result of our research regarding the work to be done. We were told we'd have a particular type of paint (spa paint) applied to the bathrooms and kitchen, but that didn't happen. Noemi suggested using this concentrated liquid (mold resistant) into a 5gal bucket of paint that she said would essentially do the same thing. But, that was an attempt to cut cost for herself. Then her workers caused damage to our window blinds and scratched our new LVP flooring and wouldn't say anything about the damages they caused until we discovered it for ourselves later. And as of this posting the window blinds are still damaged. Keep in mind, we purchased all the materials to install the flooring and paid for labor. So, the flooring that her workers damaged we had to pay for more materials in order for the flooring to be repaired. When confronted with the issue of damages caused by her workers, we were told that the workers were afraid of what Noemi and her husband/worker Carlos would say to them. Noemi expressed how she lost out on money with other jobs because she was doing work for us and how long the job was taking. Hello, aren't we customers too? This company will continue to lose money as long as they continue to treat customers the way we've been treated. First, one of her workers didn't show up for reasons unknown. Then, none of the workers showed up for a couple days, which contributed to the job taking as long as it did. And as of this posting, it's still not complete. And there was no issue with the weather either. My guess is she had her workers on another job site. Noemi then talked about how she miscalculated how much it would cost to do the work. How is that the fault of the customer? Again, more talk of her losing out on money doing work for us. Noemi was not concerned with making things right with us as customers. During our discussions with Noemi, she told us that she would provide shoe molding (quarter round molding) then we get an invoice for the very thing she said that she would provide. Not only did we get an invoice for shoe molding and her U-Haul rental, we received an invoice for everything; I mean every little thing. It was like she was simply trying to run up the tab in order to make up for lost money on other jobs. Noemi is not honest and forthcoming regarding her business practices. We've tried calling Noemi to discuss the incomplete work and she would just block our number, which as you could imagine is so unprofessional. We were just left wondering what was going to be done about the remainder of the work that was not completed (i.e. stairs, floor transitions). Noemi had us order materials for stairs and didn't return to do the work. As a company, if you continue to conduct business in this manner no good will come to you. Two years ago, Noemi did the same on another flooring project we hired her do that required removing a toilet. After the toilet and flooring was installed, the toilet leaked. We tried contacting her regarding the leaking toilet and she blocked our calls then as well. You might be wondering why again? Well, we figured two years has passed so we'd give her another opportunity, but we were wrong. Nothing about how she conducts business has changed. Back then, we ended up having to hire another contractor and spend more money to remove/reset the toilet and install a new wax ring; a new wax ring she's made claims to have installed because she gets wax rings for 50 cents and wouldn't have installed an old one. Well, the new contractor we hired disagreed as the wax ring that was removed and shown to us was in fact an old wax ring. Again, cutting corners at our expense. Don't let our mistake be your mistake. Save yourself the aggravation and hire someone else. We do not and will never recommend her or her company to do any residential/commercial remodeling work. Noemi has not only given herself and her company a bad name, she's also given a bad name to hard working small business owners as well.