I've lived in one of their apartments for almost a year and haven't had any major issues that…read moreweren't addressed. I do sometimes have issues reaching the office if I need to speak to someone directly. Maintenance requests are handled through their app and are easy to request. It's a bummer they are raising my rent $75 next month but I would still recommend them.

I arrived at 4:04 PM for a confirmed appointment and sat outside the property waiting. I called…read moremultiple times, sent a photo proving I was there, and left work early to accommodate this showing. No one showed up. No one responded. That is completely unacceptable and extremely unprofessional. I would give a negative star rating if that were possible. To make it worse, after I had already gone home, I received a text asking me to fill out an application. Why would I ever fill out an application for a townhouse I was never shown and have never seen? This was a total waste of my time and shows a serious lack of professionalism and respect.

All other management companies are closed today, but not Nemanich…read more Kudos to the Nemanich team for braving the polar vortex and the historically low temperatures in Chicagoland and being in the office today. The dedication of the staff to assist homeowners with any issues that may arise today is impressive. But it is exactly these kind of conditions when homeowners want to know their management company is at the ready and has their backs. The commitment of NCM is second to none in the property management business.

I came home from vacation and noticed a water stain on my 2nd floor bedroom ceiling. That morning I…read moreimmediately filed a work order via email to Nemanich and was informed the following day they would have a roofing company come out and access the damages. Since it was the winter and with my steep roof I was patient enough to wait until the weather got better to have it addressed. On March 25th I called their office and spoke to Alexa who informed me this work order I submitted 5 weeks ago has not been taken care of and NO ROOFING COMPANY has been contacted. Furthermore she informed me that Nemanich does NOT follow up on work orders that are submitted and do not reach out to their subcontractors for status. This is disheartening because this issue with my roof continues to happens and has now caused more damage to my ceiling. In addition, to have a trail of follows up and emailed them on April 7th, and April 8th and have not received a phone call or response to my email. Their core values as they state of their website is nothing but a marketing scheme to entice when in reality they delay work orders for months and months on end and us a homeowners have to stay on top of them to get anything done to our homes. We pay almost $2000 per year for rudeness when we call all the while our homes are falling apart and causing more damage. Since this has gone on now for almost 10 weeks with no answers on when this will be resolved I have no choice but to file a complaint against this company.

He finally answered my call and informed me that because I have a open US Cellular account I was…read moredenied. He was respectful and had no attitude, I paid him $40 for him to tell me that, but I guess that's the process.

DO NOT RENT FROM GREG JOHNSON. His properties are terribly kept inside. He ignores all calls to fix…read moreissues including MOLD and ASBESTOS. Finally the city had to get involved and has deemed many of his properties uninhabitable due to many code violations. He made my wife very uncomfortable and my kids would say that he would walk around the outside of our house during the day when my wife and I were at work but then would not return any of our calls. Rent from someone else, you'll be thankful you did.

Steel City is awesome. Very professional and always there to help when needed. All requests are…read morehandled in a timely manner.

Stay away from renting or giving this place your money for background check they took my money and…read morenever ran background check rented house out next day that I payed to process my application never return my call and refuse to refund me back my money

Carmen was outstanding!!!! She was always available to answer any questions. I highly recommend…read moreCarter Realty Group. They are truly professionals and obviously take pride in providing customers with quality service.

It's one thing to know someone on a personal level to see how they behave, carry themselves, and…read moremove. The lines can get very blurry when you mix personal and business. We took a chance and to my amazement, not only is Carmen the same person from personal to business we've found out that's she way more knowledgeable than presented. Selling and buying a home can be very tireless, frustrating, overwhelming, etc. Carmen made selling our home as smooth as possible with a level of professionalism that speaks volumes. Extremely pleased and will look forward to using her services when purchasing our new home. Thank you so much Carter Realty Group, for setting and maintaining a standard. Wish you continued success.

I do not recommend this REALTOR Association. In the brief time I worked there, I witnessed…read morebullying, unprofessional conduct, lack of regard and adherence to safety and compliance standards and many other issues. While the staff may be pleasant to you in person, they speak poorly of their membership behind the scenes. This association has also turned more than 50% of its staff in less than a year and nearly its entire board of directors officers as well. The reasons mentioned here -among others- may well have played a role in its inability to retain high caliber leaders. Additionally, the staff that is paid for by its members spends much of its time on personal pursuits like game apps, personal social media, and long personal phone calls. This is an egregious waste of members' financial resources. TRAR does not embody the REALTOR Code and anyone considering affiliating here or sponsoring events would be better served by Mainstreet, the Fox Valley Association, or many of the others available.

Jim Karges was born to do real estate. The Karges family has been in the real estate business…read moresince before Jim was born ... and he carries on the management and ownership of the business today. I recommend and applaud Jim Karges. His style is professional, yet approachable. He's extremely knowledgeable. Yet he listens carefully. He has experience and expertise, but he is not pushy. He works WITH and FOR the benefit of his clients. No one knows the Joliet region and Will County like Jim. If looking for stellar representation and an agent that cares about your needs and housing desires, call Jim. I recommend him highly.

I think this management company is very professional. I'm not sure why all the negative reviews. I…read morerecently had flooding in my condo unit due to an irresponsible plumber (see my review for Rite Plumbing for more details). The plumber refused to own up to his mistake and so my management company stepped up and got things taken care of FAST!!! Natalie and Char are so super awesome. Not only are they sympathetic, but the really care about making things right. They kept me updated on all the steps of the process and eased my worries during such a stressful time. They sent out a mold remediation company same day to clean everything up, and the following week they had another gentleman repairing all the damage. I do think they are overwhelmed and could use more office help but im sure the covid has something to do with that. So when the reviews here say they are hard to get a hold of it could possibly be correct but they must prioritize requests based on urgency. Overall they try so hard and are very polite. I appreciate them so much!! I'm please with this company. I would totally recommend them!

Celtic was bought out by Westward360 who is just as bad a Celtic Property Management. You have to…read morego through so many steps to get to the agent who supports your association. It is just terrible and not customer friendly. We went from one frying pan to another. Return calls are not done, requests ignored and layers and layers of just stuff.