Not responsive to service requests and rude when they did finally respond - I would not recommendread more

From the owner: We provide white-glove IT support with services including cyber security, computer repair, website…read morehosting, cloud data backup, virus protection, and much more. As the region's #1 Xerox provider, we provide comprehensive print solutions. We also provide security protection solutions such as surveillance, fire alarm systems, access control and more. Finally we provide professional locksmithing services.

A wonderful oasis in the computer desert. Very friendly and accommodating, often fixing the problem…read moreover the phone, which is very generous, especially in today's world of money first. They are knowledgeable and have always done impeccable work, whether in my home or at their business. Highly, highly recommended.

I bought an HP touchscreen, I'm not a computer person and I don't have the proper computer…read morelanguage, I'm just a woman with a laptop. My granddaughter stomped on the screen (she disagreed about screen time and acted out) so the computer sat for MONTHS. I called several people about repair cost and ALL but PIT told me I'd have to bring it in and stated there would be a price for the inspection. Tracey from PIT quoted me over the phone after giving her the model number. She told me this price over the phone was a guesstimate but it gave me a ballpark to work with. I sat on that knowledge for several more months and decided to just do it, but because it had been so long I had forgotten what shop I had called. So, I got on Google reviews and called the first shop that came up; the man who answered was extremely short with me and disrespectful when I explained that I had been given a quote earlier. I am SO GLAD I followed my instinct and continued calling. AS SOON AS Tracey answered I knew it was the RIGHT place! Soooo, I was told it'd be probably a week after drop off, which made me laugh because what was another week? I dropped it off on a Wednesday, she called later and gave me the price after they checked it out, I approved it and BAMMM, I picked it up on Friday. Only one full day of wait time. This PIT Computers Inc, yeah...quick, efficient, friendly, and all at a GREAT price! What more could a customer want? The service is top notch! I'll never go anywhere else.

I have always had good luck with them until today. I took a new computer with the old one and ask…read morethem to transfer the itunes library to the new one. They told me that they could not do that because the music was copyrighted and I would have to download all of the music again. I was a little skeptical but they were insistent. When I got in the car I looked it up on my phone and discovered there are 4 different ways to transfer your library to the new computer. So, I came home and did it myself. So disappointed.

I took two working computers in. I wanted them to clone my old computer and put my programs on my…read morenew computer. I got a call they were done. I went in and noticed that only one program had been transferred over, but was not the right one. I happened to turn on my old one to show them what I needed. My older computer was completely wiped out and wouldn't even bring anything up. After I asked what happened to it, Ryan proceeded to yell that I had brought it in that way. Nick had turned it on when I brought it in. Then I asked to speak to the owner. Ryan continued with his attitude that the owner wasn't there, and he wasn't giving me his number. I told him I grew up with the owner. He went to get him. Then the owner got frustrated because I did not want to bring my only working computer in to them to try again. Then he started yelling and he and Ryan both stormed out. The owner did have someone call and apologize and say they would try and make it right, but it was such an unsettling experience, I would never go back in there alone. I would have never known until I got home that my old computer wasn't working if I hadn't turned it on there. They said I have brought my computers there for years, which I have. They have always put the programs on eventually, or I wouldn't have kept going back. Besides the yelling, the fact they never told me the computer wasn't working anymore was very disappointing. So they apologized, but it was such a bad experience that I will never set foot in that place again.

Was having some computer questions regarding a CPU upgrade that I really was unsure about. Came…read moreinside and got excellent service! You could really tell the technician knew his stuff!

I just thought they reoaired TV BUT I found out they are a computer repair place also. I had taken…read moremy computer to several area places and they said my laptop couldn't be fixed. I was told by a friend to take to Del's and have them look at it. In 2 days I got it back working like new and the bill was UNDER $80.00. I spent me than that at the other places and they didn't fix it. If you need any computer work done this is the place I would tell everyone to use. They also had computers for sale at very good prices. They will even build you a computer or get you a laptop what ever you want. The best it they don't charge by the hour like most all computer companys do they charge by the job! Thanks a bunch you got all my business

He is the best technician in the area, he is capable of working on every device, phones, printers,…read morecomputers, switches, routers and he is very good at his job. Beside that he is a very great person and his prices are very good compered to the others. Keep it up Jason.

I had a cracked screen on my iphone X that I've been putting off replacing because it's normally…read moresuch a pain. Jason came to my office and replaced my screen. He was very professional, friendly and did a great job. I could not be happier. My only regret is not doing it sooner.

I have an iPad that had a bad battery. They ordered the battery and installed it for 1/3 of what…read more"really cheap geeks" charged for a similar issue a few years ago on another iPad. The job was completed on time, the work was professional, the quote was to the dollar. He even took the time and showed me the old battery and explained how the new battery went into the iPad. I am being totally honest when I tell you this is the place to go if you need computer help. If he can't fix it, he will tell you. If it will cost more to fix it than replacing it, he will tell you. I am 100% sold on this company and totally recommend it. You will not be disappointed.

I have taken phones, iPads and my MacBook to Sir Fix A Lot for years and have never been anything…read morebut COMPLETELY SATISFIED. He is VERY knowledgable and personable and does incredible work!!!