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    Real Wood Works

    5.0 (2 reviews)
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    1 year ago

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    Sherry B.

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    National Furniture Liquidators

    National Furniture Liquidators

    (8 reviews)

    All I can say about this company is I'm going to rate them the poorest of the poor because we…read morebought some couches and a lamp and other Furniture throughout the years, but we had issues with one of the couches and one of the lamps we just purchased less than 2 months ago. We purchased a lamp that was on the floor, they forgot it when they delivered our furniture, we had to pick used lamp that was on the floor when we got home over an hour away we noticed it had missing pieces the light bulbs are mismatched in color and the lamp was flickering when we plugged itvin. It took them over a month just to say hey I'm just going to give you your money back after begging them for a replacement they kept saying we're going to get a replacement and we never did so they gave us a refund. Then about the couch that's a laugh in itself they kept promising we're going to get a brand new couch because the couch that they sold to my daughter the mechanism in it was bad. after countless phone calls and messages and being lied to by them saying they're going to order a new couch for my daughter and and after bothering them because they never returned my messages or my daughters they finally said they got the couch they're going to deliver it when they got to my daughter's house they just fixed the mechanism when they said they did not even want to deal with them electric part of the couch my daughter never got her couch buyers beware please do research before purchasing from this so called company.

    Purchasing Process: There are limited furniture options here in Alamogordo, but my family and I are…read morehappy we chose National Furniture Liquidators (NFL). We visited ALL of the furniture stores here, with NFL leaving the biggest impression. They offered a large variety of furniture from living room, bedroom, and dining room sets. Not only did they offer a large variety of options, but the prices were i.n.c.r.e.d.i.b.l.e! We worked with Mark, who I believe, is the Manager. He was upfront, honest, and extremely helpful. What I TRULY enjoyed about working with Mark is he was not pushy. He wasn't following us around the store saying "look at this, check this out" and trying to make a sale. He was providing information, gave us insight, and let us roam. He was there when we needed him and gave us space to breathe and explore. He was very professional and extremely helpful. Loved working with him. Moving Process: So our furniture arrived with two very respectful young men, Dominic and Devon. They set up all the furniture quickly and correctly. The only problem, which wasn't their problem, was some of our furniture was already damaged inside the packaging. Dominic got on the phone with Mark, Mark said he'd take care of it. And guess what? It's being taken care of. The process was easy, smooth, and painless. I can't say it's an inconvenience because it is being handled. Mark is pulling through and the movers were extremely helpful. I'd recommend working with these guys. If I need anything else, this is automatically the first place I am going to go to in Alamogordo. The honesty, openness and ease of communication, purchasing process, the delivery - EVERYTHING - I loved it. Only part I didn't enjoy and felt bad for (since the delivery dudes have to do a lot of back and forth) was the damaged furniture, but again - that is being taken care of. Check this place out!

    Real Wood Works - homedecor - Updated May 2026

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