My wife and I stopped in, to add variety to our furniture shopping experience. After working with…read moreMichelle, we quickly regretted buying any furniture pieces elsewhere. Michelle is patient and thoughtful in her approach to home furnishings. She listens carefully. She looked at pictures of our new home. She asked my wife the style she envisioned. From there, she went to work. She pulled out catalogs. She pulled up pictures. She grabbed us fabric choices. She went over padding and metal options for bar stools. She was patient while we tried every mattress set. We felt zero pressure to buy anything. We bought here because the prices are very fair and their experience shines above the rest. We won't be buying any further furniture pieces without first reaching out to Route 54. We have now had most of the furniture delivered. The delivery crew could not have been better. The guys were friendly, but stayed on task. They were clean, well spoken and precise with the handling of our furniture. These guys far exceeded any and all expectations we had. We could not have been happier with the delivery process. I would recommend Route 54 to anyone. From a young Airman, just moving time town, to the retiree looking to furnish their entire dream home.

I had been in this store 2 times unable to buy furniture and on the 3rd visit I walked away with a…read morenew dresser and a nightstand, of which I'm waiting for. I wanted to to upgrade from my cheap Amazon dresser and also wanted quality and something that would last generations and I got a great deal on both! The dresser was delivered to my address and put in place where I want it the same day! I would say the icing on the cake is they went above and beyond and sent me a card in the mail!

we were in Ruidoso august 20th and Roots was at their new location…read more Great place to visit, best customer service I have ever had !!! Even tho Ashley was busy trying to get moved in and get the place going, she took the time to visit, show us around and we sampled the free coffee. This place is the best in Ruidoso, their new location is now more centrally located so I will bet business will double !! We love to shop in Ruidoso, our first stop is always at ROOTS.

Roots in Ruidoso, NM is our first place to stop in. Ashley always has a smile and a friendly smile…read morefor all her customers. A few months ago I ran out of coffee and my special honey I use in my coffee. I called the store, Ashely answered and I placed my order of coffee and honey. Ashley took the order and within a few days I had coffee and honey. It lasted until we visited Ruidoso a few months later. Ashley is and awesome person !!

Tom is so talented with his wood work!! I have purchased his metal art, furniture, swing, elk shed…read moreoverhead light, deer shed light over breakfast table, coat rack and beautiful turquoise inlay bench from him. Also the card table and chairs all hand made and with beautiful wood from our local area. He is extremely talented and I encourage you to tell him what you want specifically and let him go to work. I asked him to surprise me with several of my items and his workmanship is just outstanding!!!! Great value for the money and so glad his work is such a huge part of my cabin!

Love this place! Lots of unique rustic items and everyday items you never knew you needed. Tom will…read morealso custom make or order just about anything! Prices are reasonable and he'll work with you on custom items. Definitely recommend!

Amazing little shop right at the end of the main shopping area of Ruidoso…read more This place had so many cool little pieces that had been restored and turned into something useful. If you are looking at decorating a farm style house I highly recommend these guys as your one stop shop. From the hundreds of hooks which could be used as hangers to the shelving units and tiles, this place has finds that I had never seen anywhere else in Ruidoso or elsewhere. Next time you're in the area do yourself a favor and stop in. You will find something that you never knew you couldn't live without. I did!

Disappointed! We…read morepurchased a desk with book shelves attached to the top of it, and the cashier said it could be shipped to El Paso from Ruidoso. Unfortunately, when I subsequently contacted the owners to arrange for shipping, they told me that Ruidoso was a "small town" and finding a delivery service was unlikely. With that, we went back to pick it up ourselves. (A six-hour round trip.) The owner did help my husband load it into our Jeep, and told him that the screws which held the two pieces together were in one of the drawers. (We couldn't check ourselves because they had wrapped the pieces in plastic for transport.) Upon returning home, we discovered the screws were not there. (We ended up buying replacements from the hardware store.) The piece is beautiful, but the owners were less than careful in making sure the transaction was a success! I was sad, disappointed and very sorry for the situation, especially since I WAS such a frequent customer. I believe that merchants should take care of their customers, because the customers take care of them!

Great selection and discounts available. Quick delivery and friendly staff...great value and…read moreservice! Highly recommend for Southwestern decor...

One of my favorite stops for local New Mexico pottery and decor. Great selection and even carry a…read morenumber of custom fire pits both gas and wood fired. Also some amazing southwest furniture designs.

Tons of gorgeous fabric--really makes me want to learn to sew. Had a bunch of really pretty…read morepillows, but they were all really expensive. The home decor they had was cool, just wish they had more of it.

First gift shop/art gallery that I've ever genuinely wanted to buy something from. The prices were…read morenot unreasonable, I just don't have money in the budget for artwork. Beautiful stuff in there. Very nice people and very cute cats.

Wonderful store, wonderful owners, lovely cats (no cat interaction necessary if that's not your…read morething). Unique art, gifts, and souvenirs. Best shop we visited in Cloudcroft!

I have shopped at Vintage Etcetera for many years and I ALWAYS find something I cannot live…read morewithout!! There are so many treasures tucked away in this adorable little shoppe, you cannot just go through it once. The owners, Audrey and Neal are so very sweet and personable. And their friend and employee Martha is adorable. She knows where EVERYTHING is in the store and is always very helpful. DON'T MISS OUT on this shoppe if you are from out of town!! And if you are from the area, check them out often as new things come in all the time!! Joan Hale, Alamogordo

This is a wonderful store to find a gift. Miss Alice was full of amazing stories and trivia of the…read moretime community from the 1800s...from the original ice cream parlor ceiling to the secret vault in the back. You got it...ice cream in the front...loan shark in the back! How fun is that! Thank you for my amazing tour and the fun items I purchased.

What a beautiful gem in downtown Alamogordo!! Something for everyone. Truly a charming gift shop…read morewith so many wonderful and unique gifts, plan to take your time!! Don't hesitate if you have any questions about the store or Alamogordo. Miss Alice is simply a delight and has an in-depth knowledge of not only the collectibles that she carries, but also the community as a whole. You can make it a quick stop for that special someone or spend a few hours - you won't be disappointed!!