I had a struggle on whether to give 3 stars or 4. I went with 4 because they did get the job done.
I contacted Jaushua to get a bid on an Oak Tree removal. I sent him a pic and he stated flat rate price of $880. I agreed and scheduled an appointment for Monday at 9am.
Well, at 9:30am, still a no show. I texted him and he said 30-40 minutes out. If he wanted to make a good first impression, this wasn't it. Call your customer and update them that you'll be running late. It shouldn't be the customers responsibility to call you.
When he showed up, he wasn't ready to work, he looked at the tree and mentioned that he might've underbid. I said that's too bad. He contacted his "tree guys" and they were still another hour out.
That is a very poor business model, as punctuality and responsibility are important aspects in running a business.
When his "tree guys" showed up in a sedan with saws in their trunk, I thought it was a joke. There was no chipper or trailer for tree debris to be loaded in. I was seeing some red flags.
One of the guys climbed the tree and threw a strap around the top of the trunk, while the other attached the strap to the front of their sedan and backed up to tension the strap. My thoughts were "oh boy!" They started cutting the trunk and it did fall where they intended it to.
They got right to work cutting limbs and cleaning up the debris left behind. They told me they had a trailer coming and it should arrive soon.
3 hours later, a car hauler trailer showed up and the guys started loading the branches on that trailer. It was almost 2 hours later when they finished.
My overall thoughts were it was a very unorthodox and unorganized method of tree removal, but in the end, they got the job done and the clean up of the mess was exceptional.
Would I use them again, unfortunately, probably not. The price was great, but the whole operation was a tad sketchy. Caveat Emptor. read more
