Stay away from this company! Mark promises the world, does not deliver quality, does not return…read morephone calls. He has tons of excuses ranging from family emergencies to weather. Be careful - as he uses different phone numbers.

I wish I read the reviews before I had him do my driveway. He said he would come back but like…read morewhat he said to another customer his dad had a stroke but for me his kids had covid. Said he would be back but ghosted me as well. Now he wont return my calls.

Dan was awesome! He came in and diagnosed the problem as something outside of his company's…read moreexpertise. He assured me it was something different (even though two other companies were quick to give me quotes) and set me on a totally different path. Best Buy (Dan) will always be on my list of contractors to use, and I highly recommend you consider them as well if you're looking for honesty and integrity.

We reached out to them for a quote due to a leak in the basement. They were very responsive and…read morecalled back to schedule the appointment within 24 hours, however no one showed up for our appointment. We are rescheduling the appointment because of all the great reviews and hoping this was an anomaly.

They took my deposit and never did the work. It has been year and they have not returned my deposit…read moreof $1000. Watch out for these people

This is a company that you should never do business with. We paid them a deposit of $2,000 to…read moreasphalt our driveway. Two days after giving them the deposit, we decided to cancel the work. We contacted them in every possible way, but it was to no avail. They never returned our deposit. This is NOT AN HONORABLE COMPANY. You should look elsewhere.

Mr. Meekins is a knowledgeable, professional civil engineer. His plans are extremely detailed and…read moreif there's confusion he patiently and clearly explains what's going on in layman's terms. It's a pleasure to work with him.

I can heartily recommend W.L. Meekins company if anyone is looking for a residential survey. They…read morecame out last Friday (6/24); the lead surveyor, Pat, spent plenty of time answering my questions and making sure that he understood what I was looking for so that it would be illustrated on my plat. They located all the corners, staked out the property where I wanted it staked, and I have received the PDF of the plat in my email today, Monday 6/27. The plat has all the relevant information on it, plus plenty that went above and beyond. And their price was more reasonable than several other's I contacted. The crew also had paid attention to the notes I had given over the phone...and they get bonus points for not stepping on my flower!

I think this company may be out of business. The reviews (with the exception of one that's three…read moreyears old) are from 10 years ago, and the company is impossible to reach by phone. There's a message service that says that they'll call back, but after three messages left (with no responses), I've given up.

Experienced and professional. No guesswork, fair pricing and they came prepared with everything…read moreneeded to do the job. I couldn't be happier with the outcome and was impressed because he was so familiar with old plumbing. Stop searching, this is who to call!!

We have been using DES since 2007 for few mitigation projects in our backyard. They are our address…read morefor anything drainage, errosion, and water. The entire process, from consultation (Robert), through scheduling (Jessica), the end result (their wonderful crews), and the final walkthrough (Robert, again) is seamless. We haighly recommend them.

I highly recommend DES! I arranged a consultation after a home inspection report indicated that…read morethere was moisture in our basement walls. I was worried that costly mitigation efforts would be required. A friend who had previously used DES for a basement water problem highly recommend them, telling us that they were an honest company that only does what is necessary to solve a problem. Happily, Mark Lane from DES inspected both our basement and our exterior grounds and reported that there was no indication of cracks in the foundation or water intrusion, and that no work needed to be done. It is so refreshing to have a company that doesn't try to sell expensive services when they are not necessary!

https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

Rather unprofessional lack of communication after an estimate…read more I met the estimator and we spent about an hour looking at the work needed at my property in June. They said it would take 1 week for them to send over the estimate. They've completely ghosted me for the last 2 months. I've sent three emails requesting updates on their estimate and no response. I'm disappointed that I took a day off from work to meet with their estimator, and now will need to get more quotes. IDS initially responded quickly to scheduling time to come out for the estimate on multistory porch rebuild, roof deck replacement and tuckpointing on my property in DC. They had asked about the scope of the work prior to coming out, so would have known if it was too small for their company. A simple "sorry we are too busy to take on the project" would be the minimum expected professional response from a real company.

I started working with Jeremy and IDS in December 2020. They took over an ongoing issue I was…read moretackling with a contractor/friend who moved to Australia. Jeremy picked up the project and was able to solve for the moisture trapped in the plaster walls. Having a 100+-year home is challenging and solutions aren't always direct. Jeremy and team stayed the course. The quality and craftsmanship of their work is exceptional. They have become a trusted resource when it comes to fixes and home improvements. Last year, they converted my claustrophobic 4X7 bathroom into something livable. I consulted with other contractors and even an architect on possible solutions for making the space feel more open and liked Jeremy's approach best. He listened to what I wanted and found a way to successfully make it work. IDS even referred to an outstanding electrician this summer to upgrade my home from 60 to 200 amps. Jeremy, Junior and Adan are a great team, making the experience of owning an older home manageable. I can't thank them enough for all their hard work and dedication.