Awful and extremely rude when asking questions about a property. He cut me off when I was talking…read moremid-sentence and also belittled me when I explained my housing situation.

I had a conversation with this ignorant man JACK LAMBERGS whom I thought was here to help me in…read morefinding a rental that was perfect for me. Instead I received the most disgusting and disrespectful attitude and tone from this man. He likes to belittle and CUT PEOPLE OFF MID SENTENCES. If you're going to laugh disgustingly at a simple question make sure ur di*k size is at least 4 inches big.

Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

Brandon Keane was awesome. Contacted him about a listing I found on Craigslist and he responded…read morewithin minutes. I had a somewhat unique situation with 3 tenants looking for a 2 bedroom and he had a confirmation that same day that the landlord would allow 3 tenants in the apartment. We made an appointment for a showing the next day. We fell in love with the place and had a lease signed within the week. My housemates and I are in our early 20s, one a first-time renter, and Brandon was incredibly courteous, patient, and helpful in explaining to us exactly how the process worked and what information he needed. I never felt like I was being condescended to or taken advantage of, which has happened to me plenty in my apartment searches here in Boston. I only worked with him for the one apartment so I can't speak to the experience of using a realtor at Benoit for an apartment search specifically, but the process of procuring a place was super easy! Plus the office location in Davis can't be beat!

I called the general Benoit number after receiving an unsolicited text message from a realtor…read morelooking to show my apartment. We had requested that our personal information not be shared with real estate agents and for our property manager to handle communications regarding rental for 9/1 as we are not renewing, but still received a text to both my husband and my cell phone asking to show the unit, with less that 48 hours noticed (required by the city of Somerville). We never consented to playing rental agent on behalf of our property management company and never consented to provide our personal information to offices around town. I called Benoit after receiving the text message asking for our phone numbers to be removed from their records. The person who answered the phone who claimed to the the owner was rude and berated me on the phone, yelling that I did not understand how the rental business worked, after requesting that our personal information be deleted. When I pushed back and asked again, he continued to bark into the phone. Completely unprofessional, unhelpful, and wildly disrespectful of a tenant of 6 years in their current apartment. Would not at all recommend doing business with this organization, they clearly care only about money and don't have any semblance of professionalism, respect, or human decency.

Simply put, Nouné is the best agent!!! We are so grateful for her. She made our relocation from Los…read moreAngeles to Boston feel like such a smooth transition. Any concern or question that arose during our experience was handled with care, and she always made us feel like we were in good hands. She is thorough, highly knowledgeable, quick to respond, and handles all concerns and issues with ease and speed. It is obvious that she values her clients' needs and knows how to provide a five-star experience. She went above and beyond for us; she is a pleasure to work with, and I strongly recommend Nouné to anyone considering buying or selling real estate in the greater Boston area. P.S. She has an amazing YouTube channel, which is how we found her: https://www.youtube.com/c/NouneKRealtor

Nouné was fantastic! I had some very specific constraints and parameters and she took the time to…read morespeak with me and learn everything about my personal situation. She had great knowledge of the area I was searching in, was very patient, was extremely responsive, and was always available. Above all, she is warm and a pleasure to deal with. Highly recommended!

Elizabeth helped my partner and I buy our first home in JP and she was fantastic. She was very…read morehelpful during every step of the process and really knows her stuff. She is very responsive; we never had to wait more that ~15 min for a response to a question. We have already recommended her to friends and will continue to do so!

Before working with Elizabeth, we had been trying to buy a house for over 2 years with no success…read more We now own our first house after working with Elizabeth for just 3 months. She made the home buying process smooth and took a lot of work and stress off our shoulders. She's great at negotiating, which is extremely helpful for first time buyers. She gives you helpful advice during the process and communicates well with the seller's agent or the town in order to answer any questions you may have. Not only do we own our first house, but we got our dream home. Even after closing, she is extremely helpful and a great resource. We couldn't be happier with our experience working with her.

We worked with Morgan to rent out a 3BR/1.5BA in a 2 family in Watertown. We have had rentals in…read morethe Back Bay and the South End but had little experience with a house/2 family and the Watertown area. It made a big difference that Morgan lives and works in Watertown -- she has the insider's advantage. Our tenant had served us a notice to quit on 2/28/2020 and we had March to find a replacement tenant just as Covid 19 was hitting the USA. Our tenant would cancel showings a few hours beforehand. Morgan was great at trying to come up with safe ways to promote and show the unit even before guidelines were out. Morgan found us a possible tenant but our current tenant did not move out as scheduled. The tenant kept delaying the turnover and on April 2 announced that she was staying because of Covid. There is an eviction moratorium and no certainty when the Covid crisis will end. We had to look for replacement tenants without knowing with certainty when we would reacquire possession and be able to deliver the property. Morgan helped manage a very tricky and volatile situation with the holdover tenant and did so with professionalism and courtesy. Meanwhile, Morgan continued to promote the unit and review applications. She would present us with all options but would give careful recommendations or suggestions re: the applications. There were a range of potential tenants - some with low credit scores, some with precarious work situations but receiving unemployment during Covid, some with pets and requests for work on the unit. Morgan helped us review the different applications with a quick turnaround. She also kept working until we found a strong tenant that we would be happy - someone responsible with good financials and personal references. We would be happy to work with Morgan again in the future and highly recommend her for her expertise, her professionalism, and her unflappable good humor.

Kateryna was a delight to work with. She made the really stressful process of finding an apartment…read moreto rent a really smooth and easy one. She was extremely communicative, responsive, and kind. If you find a listing you like with Kateryna, reach out to her, and I truly believe she will do her best to understand your needs and help you out.

True appraisals based on comps not an estimated market value as done by a real estate agent. Bill…read moreis a great honest guy. Very reliable. He does the work unlike many appraisers.

The president of Suburban Apprasial, Bill Lanciloti is a very experienced appraiser. He is very…read morecustomer centric, conscientious and honest. He also earned the designation of Senior Real Estate Appraiser which only 1% of all appraisers hold. If you are looking to settle an estate, going through a divorce, dealing with the loss of a loved one or simply need an expert appraisal, I highly endorse Suburban Appraisal Services.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

I have been very impressed with Kyle Cabral and his team in their high competencies in managing my…read morerental property. As someone who used to manage my property (from long distance), I knew the pain and efforts involved in dealing with tenants...and honestly..after a few years, I wanted nothing to do with managing a rental from far, far away. I remembered calling and leaving a voicemail message with Southpaw about my desire to find a property management company to help me rent out and manage my unit...and..to my surprise, I got a call the same day back..and all within several hours when I totally wasn't expecting it! Within a few days...I worked with Kyle to sign my rental agreement, provide him information and access to my rental unit...and the unit was already rented out...all within 24 hours of signing my agreement to have Kyle manage my property! Wow..I was impressed! What impressed me more was Kyle's ability to manage rental properties. He took great care of tenants and property owners alike. He's fair..and not just siding with either side. He is not hesitant to tell me as an owner what I needed to do to make sure my tenants are happy (and he's happy to do the same to keep me happy dealing withe thing from repair to HOA as well). I am also very happy to see that...with Southpaw...the need to manage my rental property or handhold anything..is pretty much nil! Kyle took care of everything! And..I just saw..that I recently gave a consent to continue renting out my unit/extend rental offers to my current tenants..and he already had them signed extending for another year of rental at my unit ahead of expiration of an existing lease! That's a testament to Kyle and Southpaw's competencies and proactive approach to management! I love it that..for once..I can really sit back and trust that Southpaw can handle my rental on my behalf! For a long while, I worry about having to sell my unit if the property couldn't be rented out..but with Southpaw...I didn't have to worry about sale of my property anymore..because true passive rental income from this property is now a reality for me!

We had the pleasure of working with Boston Capital Management for the past four years as tenants…read morefor one of the properties they manage. I can't express enough how wonderful Kyle, George, and the entire team at Boston Capital Management have been. They are professional, courteous, highly communicative, and respond quickly to any needs. Thanks for a wonderful renting experience.