My 11 yr old and I did the chocolate factory. This was a good level for 2 ppl and a child…read more (Although a couple more ppl might have helped!) The room keeps evolving with great decor and imagination. Supportive staff. The downside was there were a couple clues that need refreshing. In one case the color was faint and worn away. In another the pictures were too dark making it hard to see. Tough if you're in the reading glasses demographic. We still had fun but not up to the level of others we've done.

I love doing escape rooms at different locations to see how each one operates and experience the…read moredifferences. We did the Wonka themed room a little while back. The room/location is "low tech" compared to others and looks... more hand done than others I've played. Not a bad thing but would have lowered the rating. What saved rating was the expansiveness of the room. I don't want to give away details but the whole room felt like it kept opening doors to more areas. I love that feeling. Sorta more bang for your buck. All in all, we'd definitely go back.

Our family of four (two adults, a 14-year-old, and a 10-year-old) booked an Escape Room experience…read morehere and this was the first time for all us at this facility. Of the options we looked at in Richmond West End, this was the cheapest for our family of four. We booked the "Algernon's Shop of Magical Goods" experience which was rated a difficulty of 6 out of 10 on the last Friday of summer at 4 pm. We got there about 10 minutes before we were supposed to start and we saw an employee waiting outside. She said she brought the wrong set of keys to open the door so our experience would be delayed. Luckily, there was a Publix nearby with a shaded walkway so we could wait in the shade. It was also not a brutal summer day which was nice. The employee apologized several times and offered to extend our experience from 60 minutes to 70 minutes. She had the right keys delivered and we started our experience around 15 minutes late. Upon entering the facility, the vibes were very Raven like Edgar Allen Poe and gave off a vibe that suited Escape Rooms. This was not our first Escape Room experience and it was awesome to get all of our instructions verbally instead of watching a pre-recorded video which was the standard at other Escape Rooms. Once we got into our room to start the experience, we noticed the ambiance felt very much like what an Escape Room should be and it did seem like a magical shop. We worked very well as a team and we solved most of the clues ourselves although we did adhere to the requirement to dance for assistance three times. We escaped in just under 63 minutes. Luckily, we had those 10 extra minutes. It was nice to escape on our own and to do it as a family. Overall, the experience was great and I am certain we will be back to this facility in the future to give another room a try.

Went for my birthday on Easter again and brought my friends. We did the hardest room and even…read morethough there was some technical difficulties our room master, Finch, was amazing and helped us through it. It was so much fun and now my friends are HOOKED! Looking forward to doing the last room we haven't done :)

Definitely one of the best escape rooms in Richmond VA. Decor was well done and hosts were friendly…read moreand enthusiastic without going over the top. Lots of clever puzzles in both tomb ruins and magic carpet. Liked them both for different reasons. Will be back to try some more.

MUST DO! We just finished the Tomb Ruins with our 8 yr old and he LOVED it. The cast were engaging…read moreand absolutely delightful. We chose our level (which aided in tailoring the experience to help us complete the full puzzle within the time - 1 hour. I highly recommend for a cold or rainy day activity. It was a fun and engaging way to spend our morning!

Heard great things about the rooms here so we decided to book while in the area. We were able to…read moreget a 7:40 booking for the Family Secrets room. It's located in the mall so plenty of parking. The staff helping with set up and intros were nice an made things easy. For this room we started handcuffed so it took a little longer than normal to get set up. No spoilers obviously but these rooms were very intricate. We needed a lot of nudges and some extra help but we luckily got out. Lots of interesting puzzles and locks here. We were very big fans and would love to try the rest of the rooms!

This place was a lot of fun! It was a little tricky to find it at first because it's inside the…read moreRegency Mall on the second floor. My husband and I did the Dr. Ensaine and the Bank Heist escape rooms. We did Dr. Ensaine first, which is level medium for difficulty. This one we thought was harder, especially since some of the writing on the objects was pretty worn down so it was hard to read it. I also wasn't sure how you were supposed to connect a couple things without a hint or nudge. This was has a creepy undertone to it but nothing pops out or no one comes out at you, which I was waiting for so that also through me off. The location of this escape room is also in the middle of the others so you could hear other people well which was distracting. We were able to finish even though our 60 mins was up and we finished 3 mins over. Princess was our game host for this one. We came back the next day to do the Bank Heist which was rated 2nd hardest escape room they had. My husband and I loved this one a lot more and we actually made it out with 8 min 47 sec left to spare! This one was more up our alley I think with the types of puzzles and def wasn't scary at all. They used all different types of challenges that we hadn't seen before in other escape rooms. We definitely loved the Bank Heist more, but both were good overall! We had a couple different game hosts here. For 2 people it was $37.50 per person, for 3 or more it's $32 per person. Each room is private so you don't have to share with strangers. You get 3 hints per room but unlimited nudges. It was a lot of fun!

My family came here today to celebrate my brothers birthday and this was by far one of the best…read moreescape room experiences I've ever had! Brooke was an amazing game master and the room was super challenging which only made our victory even more sweet!! We'll definitely return here!

This was my first time experiencing an escape room and Brooke definitely made it one to remember!…read moreMy best friend and I went in with no expectations, and we left with such a positive view of the Red Door Escape Room. Brooke was so kind and professional, and even surprised us with just how well she was able to jump-scare us in the Confinement Room! We will definitely come back with more friends!

Our family loves escape rooms and Hidden Gems is just that, a gem! The owners are so friendly and…read morepassionate about the games they provide, and the stories and games are well crafted. We have done two rooms and plan to return for the others as well.

The wife and I are addicted to escape rooms and have been venturing north from our home in Virginia…read moreBeach, when we found this place. I was surprised to find zero reviews for this place, because their rooms are SOOOO immersive!!! We ended up doing two of their rooms on the same day, sleepy hollow AND Elixir INC. You can't go wrong with either, as they are both great. If I HAD to pick one, sleepy Hollow really pulls you into the experience. Give them a try. You won't regret it. Can't wait to go back and try their Christmas themed room

Hidden Gem ALERT! What a cool place! We were looking to get out of the house on a double date night…read moreand it was a great spot. The place was packed on a Friday night! It was so nice to see people out and about and playing games with each other. We brought our own game because we wanted to play that, but the place has over 1,000 to choose from. The staff was very nice and checked in on us often. We will definitely be back and I would highly recommend! The chicken wrap was very good and the sweet potato waffle fries were crispy. As soon as we ordered drinks they were delivered! Very little lag time. My biggest complaint was that the table was not big enough for all of our food and our game board.

Was my first time trying Breakout Games. My friends I picked the " Operation: Casino". The mission…read moreis about finding a missing agent and track down who is responsible. It was extremely fun! There was a lot a math - which was surprisingly manageable to figure since large number were included. The host was very helpful and provided hints whenever we asked. The escape room was for an hour. Unfortunately my friends and I did not escape but it was extremely fun! OVERALL: DEFINITELY WORTH COMING AGAIN!! Appropriate for all ages including families and coworkers!

Best escape room I've ever been to easily. It was so creative and had me on my toes for the entire…read morehour. It was not too easy nor impossible, the "witch" gave just the right amount of clues when we needed them without giving them directly. Definitely going back to do the other one and wish I could do it all over again already! Highly recommend.

We love Red Vein! Our family had the pleasure of being invited in off the street to participate in…read morebeta-testing the first Red Vein escape room a few years ago (right place / right time). We were immediately impressed with the staff, the fittingly eerie ambience of the lobby & waiting area, the creativity of the stories that set up the experience, and then - most importantly, the quality of the escape room itself. It was so much fun we became instant fans and have been back to many a Red Vein Escape in different family combinations: our whole family, boys day, parents w girls, etc. It is always a positive experience. The faves I've personally done since are Hunt for the Richmond Vampyr and Christmas Krampus. Now for obvious reasons, 2020 presented a challenge to operations, but the staff quickly rose to the occasion; they adapted to state mandates by incorporating face masks into part of their creepy "on brand" presentation. If you're looking for a great date, or a way to make a fun memory with friends or family, you could do worse than Red Vein Escape. YES kid friendly - if your kids are cool like mine ;-)

Took my wife here because we had done escape rooms in the past, but it's been years, so I thought…read moreit would be a nice Valentine's weekend surprise. We did the Clockwork Odyssey room. We got soooo close to escaping, but time ran out in the middle of solving the final puzzle. It was a great time, and my wife absolutely loved that I surprised her with an escape room date. Highly recommend this place! We'll be back to try escaping Blackbeard's Revenge.

The owner is an amazing person, it was a very fun experience I can't believe i didn't know about…read morethis spot I definitely recommend!