He came to our campground and replaced a starter on our guests truck in short order (on a…read moreSunday)!!! Great service with a fair price. Thank you Sir! Well keep your number handy for future guests with issues. Owners, Parkers Crossroads RV Park and Campground.

The month before this happened, I had the unfortunate experience of hitting a deer with my Lincoln…read moreMKS, and the insurance company totaled it. Fortunately, I still had my 2007 Lincoln Navigator, which I had bought a couple of months earlier to tow my boat after being told the engine had been replaced with a rebuilt engine. When I had to travel to Jackson for a conference, I got in the Navigator and headed out. I live just east of Nashville, and by the time I reached Jackson, the SUV would not go faster than 65 miles per hour, even with the gas pedal pushed all the way to the floor. It also used an entire tank of gas just to get there. Because it was the weekend, no one was available to look at the vehicle until Monday, so I had to stay in Jackson an extra day. While searching online, I found Luke -- and in my opinion, he should walk around with a halo over his head. I am a senior citizen, and I have lived all over the country. I can honestly say that I have never in my life met a man as knowledgeable about cars, and as honest, as Luke. I only wish he would move to my part of the state. He spent almost an hour showing me on his computer exactly what was wrong with my vehicle. In that short time, I learned more about cars than I thought I knew. After he explained everything, I made the decision to replace the motor with a new one. Luke and his wife even drove me home. During the engine replacement, he sent me pictures of the entire process and showed me that the person I bought the vehicle from had installed a used replacement engine, not a rebuilt one as I had been told. I cannot express my appreciation strongly enough. I am truly grateful to Luke and his wife for their kindness, honesty, knowledge, and fair treatment. They helped me at a very difficult time, and I will never forget it.

Our car had major damage. We were really concerned about repairs. Collision specialist…read more sent a tow truck to pick it up the same day I called them. We just got it back and could not be more pleased. They did a perfect job!

The entire CS team worked diligently to repair our vehicle, even though my insurance company made…read moreit hard for them to get the needed parts. We are very pleased with their professionalism and the work performed. The vehicle definitely looks better now than before the accident occurred.

As we all know at times, it's hard to find good help Well, I…read morehave to tell you , I took my vehicle in and things weren't done right. After talking with the owner. An apology was made. The problem was repaired correctly, and any of my out-of-pocket expenses was paid without any type of hassle. What else could you ask for !!! Anyone that stands behind their business and work like he does Is a five star service !! I will definitely be back if I need. Thank you again , I was impressed And appreciate you, sir

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!

The week started out hectic and needless to say I walk to my car this particular morning and…read morebattery light on. It got me to work but I knew I needed someone to look at it. I called KB's and even with them being booked and scheduled two weeks out they took my car in. They gave me a call the next morning told me the problem and got me back on the road. I appreciate Kevin getting me in and back on the road. Everyone was very nice when I picked my car up and who can't appreciate good service and kind people. Thank you again Kevin!

The cost of repair is very high. Ask to see your damaged parts yourself. See if you agree with the…read morerecommendation before paying them. I'll admit I was not allowed to question it and I paid it anyway so I'm just suggesting you do the same thing.

I was driving from Lexington Kentucky to Monroe Louisiana with my wife and kids and we had 2 lights…read moreon dash come on. Very concerned because one was ABS sensor. I pulled off to this shop, the gentle men there didn't make us wake they checked the car immediately and assured us it would be safe to drive. We completed our trip and made it home with no issues. They didn't charge me anything or lie and tell me I needed work done. Very thankful for these guys.

bought a car with a new timing belt supposedly. now i find out it doesn't have a belt it has a…read morechain, and it also has problems with the timing components again. patched up lemon is what I got. never again

Love the fast oil changes while I don't even have to get out of my vehicle. Tasha is amazing. So…read morefriendly and helpful every time. Highly recommend.

Oil change Seems pretty simple. Not a big deal. Quality rating is zero; why? Well actually I should…read moresay it was great because I had oil all over my engine and my hood and my front fender. So no rust there. The quality of the windshield washer fluid is horrible. I would have told them to not fill it. I just love the smell of burning oil on my engine. OH then they put on the receipt that my engine has oil leaks. Well when you dump oil all over the engine, what do you expect. Then dude cleans it up by dumping washer fluid (from their spigot) all over the top of the engineer. (glad it didn't crack my engine block. Cold water on a hot block is STUPID!). For a PREMIUM price I expect PREMIUM service. The hood wasn't latched all the way; discovered that on my drive on the interstate. I don't want a coupon, I don't want a refund. I do know I am not going back. $130 for oil change? Crazy. Get an upcharge on the upcharge. He didn't ask if I wanted the same oil. He did wash my windows.... First time was ok other than the OVER PRICED service.

Down home friendly service. The mechanic is awesome and knows how to handle business. Thank you…read moreI'll be back

Stopped in to buy some tires from their service department. I WAS AMAZED at how friendly and…read more..... (dare I say it?!?!?) helpful the parts and service department was! The staff went out of their way to help me, (even though I arrived before they opened) and ensure that I was satisfied with the work they did. It wasn't just me either, I watched as their parts and service department employees treated everyone liked they truly appreciated their business, not just another customer. It was really nice to see and experience first hand.