Was just charged for a 2 euro service fee after printing one copy of the a4 paper and had to pay additional price for the mistake that one of staff made. Awful! read more

This place is an absolute disaster. Had a conference poster to print and Reads was the first name that came to mind. Getting the poster printed was not a problem and actually done quite quickly. Collecting it on the other hand was like being slowly tortured. Theres a ticketing system in place but the staff behind the desk just pick people at random. I saw one staff member almost lose his mind after taking a phone call (how stressful can a phone call be?). I started walking around the store trying to find somebody to help me and came across a number of other customers who looked pretty pissed off also. I finally collected my poster after about 30 minutes ( collecting a poster should take 2 minutes guys ) and there was a tear in the side of it. Staff members attitude was "ah well, it happens". Overall, a tragic comedy of an experience. I fail to understand how this crowd are still in business. read more

Do not buy it is a scam!!!! They take the money first and don't care about what you tell them about your printed tshirt!!! I told them i wanted 9 tshirts, size S and M, both sizes look the the fucking same, no difference! And the manager had the arrogance to tell me that they don't make the tshirts! Who cares??? I payed you not your collaborators that make the tshirts. Also i showed a picture of how the print should look like on the tshirt, it was an a3 they printed a4, a complete mess! A company full of incompetence!!! I regret paying and interracting with them the while experience was bad!!! They wouldn't give me my money back and they wouldn't remake my tshirts. read more

There's heavy competition in town amongst the print houses -and Read's is right in the fray. Now, don't get this all-n-all printing place confused with the mucky bookshop up the street (no doubt related but I'll let this stand on its own), Read's is a professional printing outfit that's making the most of this very central location in the Setanta Centre. Of course once done you'll need to arrange your own couriers, and the sales material ominously states that a "handling fee may apply", which in my experience is a tacked on charge for resizing provided artwork using Adobe. But, none the less their price for 100 single side 4/C business cards starts at an affordable €20.58 ... not counting the VAT, art submission or re-print fees. Still, it's on my radar and in my budget, giving Read's a solid advantage. read more

Reads Design & Print - Read's of... sort of inside Nassau st - Printing Services Near Me - Dublin, D

Terrible service- ordered a set of 30 pages, not delivered and no refund. Manager Gary O'Reily was a nightmare to deal with- after I had to request a call from him he proceeded to call me aggressive and refused to refund me for my items. I now am down the money and still no items. Don't use this service unless you want to throw money away. read more

Fabulous service for what was a small job - very friendly - efficient and the quality of the work was amazing. Thank you guys.

! DONT VISIT HERE FOR ANY OF YOUR PRINTING NEEDS ! Sub-Standard printing enterprise. The premises is very clustered, messy and untidy with an array of clutter lying around their offices, JUST like their flagship stationary store facing Trinity. Staff-members are no better with a huge lack of manners and empathy. Especially the international staff-members who have poor English. Their " Ticket Number" Queuing system is unbelievably slow. I was number 1 in the line and was waiting over 30 minutes just to see a printer. ( Now this is 5 days before xmas )With only one printer active and around seven desktops inactive. Just goes to show you their standards. I still haven't even reached the worst part of my experience. I was hoping to print a personal xmas card. And when I was seen to. The printer sits in his chair expecting the customer to stand over his shoulder. Using outdated, slow and in-effecive Windows XP desktops with archaic software, he plugs my Pen-Drive into his USB port. I saved my document as a PDF and the printer displays a template of my work. OVER 80 % of the photos I saved on the card would not display on his software. They aren't even equipped with Adobe Photoshop or let alone a program that would display my work fully. He didn't go out of his way either to fix my problem and just expected me to print my card half finished. To solve my problem I went into a new modern Fujifilm Printing store on O'Connell Street spacious , clean and a friendly diligent staff member who bent over backwards to get my card printed. Equipped with CS6 Photoshop , including a 10% student discount and had my card printed in five minutes. Contrasting to the diabolical service at Reads. read more

Incredibly negative experience. Customer service is painfully bad. They would not honour a quote I was given but instead tried to charge more. Avoid Reads at all costs. I'll never use them again. read more

If I was to write this review a few months ago it probably would have barely got three stars. But since they implemented a new queuing system it has dissipated what used to be a very stressful process. Centrally located. Street parking off Molesworth street and there is a parking garage around there too. It's still insanely expensive to get stuff printed in the Republic of Ireland but that's not the fault of the printers. For the passport to Rathmines event to be in full colour I was quoted something insane like over €500 for 200 of them whereas my colleague in the UK got them all colour for about 100 pounds. Something is very wrong in this little country, it's like everything is against small businesses. Email your work ahead as you don't have to queue then. read more

Every time I went to this place I had problems. The quality for poster's colors are high quality, but the service there is terrible, you wait a long time, several time they forgot to print one pages of my folder or last time the end of very pages didn't print. So good point the location and the quality Bad point the service and the price is high too. read more

Pricey and slow, but the friendly staff get the job done I suppose. Had a 250page PDF file that needed printing (black and white) and binding together in the cheapest possible way (no way was a staple going through that bad-boy) and heard that Reads do a 10% student discount - great, I thought. Went in at 10am, no queue, but didn't get out of there til 10:55 - I was in no rush, and wouldn't have minded heading off and coming to pick it up later, but the guy said it would just take a "few" minutes and said I'd best wait. Note to self, ALWAYS ask how many "a few" is in situations like these. Eventually got my "cheaply" bound wad given to me...it cost the best part of 20quid (WITH student discount). I often tend to work in pints when working out the value of things...and I certainly wouldn't be happy swapping 4 and a half pints for this pile of faded A4, put it that way! But, like many companies in Dublin, Reads pretty much has the monopoly on its business niche; yes it's cheaper than other places (like Snap), but that doesn't mean it offers good value. I'll use Reads again, but only as there's nowhere else to go! read more

Although this place is a bit pricey compared to having things printed online at places like vista print, Reads was the cheapest place I could find in the city for business cards. I particularly liked that I could design my business card using their website, use my own logo, and not have to go through a physical person. I do, however, really wish they had more design options on their website. The only reason that I did not go with an online printing company this time, was because I needed the business cards faster than they could printed and mailed to me. My business cards were ready in less than 48 hours. I wasn't going to be in town that day (a thursday) and asked if I could come in over the next few days. I was told that was no problem at all. When I did finally get in on the following Monday to pick them up, I have to admit I found it a little difficult to identify where their front door was. there were a few areas with a door open from the footpath that said "staff only." But, eventually I navigated my way to the entrance, was quickly helped, and my cards were given to me. Before a book launch I also had a few posters printed here, they were very helpf ul and informative in terms of helping me pick the correct size and number I would need. All in all big fan! read more

Not gonna use their service anymore. Using the self service printers means you are charged for the printer is not working properly. It printed out empty papers, even the sales person didn't know why, and I got CHARGED for it. The printer wasn't set to basic settings and I have to be the specialist who check the printers before print and set it to basic. I don't even understand why there are any sales person then. And of course I got charged for those prints too. And just small things that the printer shut down a couple of times (I wanted to print 30 pages)... Their customer strategy is terrible. read more

I used to be biased about the quality of the printing in Reads. Probably because I hate the graphic design and the poor printing for their own stuff... Anyway I gave them a chance and got a small run of my business cards. Got them for cheaper than they quoted me on the phone (42e for 100 doublesided laminated matt and glossy cards). Very impressed by the speed, the quality of the printing and the colour precision (as a photographer i'm quite particular about having the exact colour as my file was). One off-note is that the cards were not ready at the time I was told they were so someone did a bit of a rushed job in cutting them, some have slightly rough edges... but I will come back certainly ! They do a great job with binding too as well, especially large documents that other places wouldn't accept or do such a good job on. read more

Ordered memorial cards, got poor quality business cards. They didn't even respond to my first email and Antonio was rude and unhelpful. But the absolute worst is their manager Gary, he lied said he tried to contact me when he didn't. He also told me that that's how they do memorial cards... I ordered laminated cards (like a card that would last being kept in a wallet) the ones I got can be ripped in half NOT LAMINATED but they said they are and refuse to take responsibility. I ended up in tears in the shop over the treatment I received. No one tried to contact me and they're refusing to give me a refund even though they're clearly not what I wanted. If you want to be degraded given terrible service and overpriced crappy products go to Reads. I will never ever use them again and I'm telling everyone I know not to use them either. Truly they should feel ashamed for taking advantage of people mourning. read more

Oh Dear ! Where do I start...... Well first and foremost . they are printers, nothing less and nothing more. they can not design, give ideas, or even proof read what you give. So in effect they are photo copier printers. If that is what you want, then they are for you. But even then, on no account pay before hand, give as little a deposit as possible, because even if they hand you back shoddy work, they wont refund any money, doesn't matter a damn if you don't like their work, their attitude is...... we want paying for our work done, regardless. I paid my deposit by Credit Card , and I did receive a refund in full. Full thanks to my Credit Card Company....... Certainly Not Reads...... read more

Aargh! A cluttered, disorganized office store is like an untended garden. Sure, you may eventually find what you need, but only after unnecessarily expending way too much time and effort. Although, it looked empty, service here was ridiculously slow, and I had to assert myself to get help with a quick and simple task. Once I finally got assistance, the employee was certainly nice and got the job done, but It shouldn't have been nearly so difficult. This place needs a major overhaul and managerial rethink, starting with the name (Shouldn't Reads [sic] have an apostrophe? How could one possibly trust them to get a job involving spelling or other design details right?). The store should also be cleared out, straightened up, and neatened. Multiple queues should be consolidated. One or more employees should be dedicated to said queue/reception and others devoted to performing copy and print tasks, instead of employees running back and forth between receiving customers in the shop, answering the phone, and carrying out print/design services. Any reasonable competitor would likely bankrupt this business.The FedEx Kinko's office stores in the states do it right (and could be a model and worth a field trip for Reads' management) . Unfortunately, Reads doesn't. read more

I've used Reads many times over the years for printing and photocopying. The staff are really helpful and knowledgeable and the prices are very reasonable. I just ordered our save the date cards for our wedding here on Saturday and they had them ready in about two hours! The only bad thing is the queue system can be a bit hit and miss but other than that I can't fault them. read more

Last year a staff member (who had some senior / supervisory position) was extremely and inexcusably rude to me - and in front of a shop full of customers. Another staff member was constantly on her phone as the queue was building up. I would not recommend this. Appalling experience read more

Attempted to review on my cellphone yesterday and for some reason it would not post. This place has Abysmally dismal service, and treated my friend whom went the extra mile from her home in Dublin to keep in contact with them despite the many red flags which rose in order to get cards for her mother-in-law's funeral all the way in England, while she and her fiance were in mourning, because to lose someone that close and important to a loved one is a tragic affair - - and all her interactions with them wound up with her being treated like utter and complete garbage. Their products are cheap quality, overpriced, and their staff is rude to the point of obscene. She was lied to on multiple occasions, and has since been in contact with many other former clients whom all agree this place is a Scam and a shame. The laminated cards she ordered were not laminated and looked more like cheap business cards rather than a formal card for those whom the family wished to be there for such a grand woman's funeral. She was extremely upset to have to use such poorly made and cared for cards for a woman who meant so much to a grand family, and it would seem their staff have continued to harass her for speaking up about the dismal service, and refuse to admit they f*cked up or take responsibility for how poorly her order and treatment of my friend was handled. DO NOT order through them- This place deserves to be shut down, shit on, and for their shop to be set on fire! read more

Only ever visited here once to collect a poster for a college presentation and almost every staff member I spoke to had some attitude problem. Extremely rude demeanour and not helpful at all. Not to mention the ticketing system is not well implemented and confusing. While my prints were good quality, I won't be returning there in the future to do any printing. I'll find somewhere else. read more

Just had another terrible experience in Reads Nassau street. As an architect I am constantly getting plans printed and have learned through repeated bad experiences to avoid reads. However, I decided to give them another go this week and was again let down by the quality of the work. When I asked them to reprint some of the staff completely ignored me. Others were rude and the manager was worse. In the end they refused to give me a refund or redo the printing. I would urge anyone thinking of using these guys to avoid them like the plague. And use someone cheaper, faster, of better quality and with better customer care. read more

I have always found this very busy store to be good. The staff are nice. It can be a bit mental sometimes as they are always running around the place trying to get so much work done. I have always got very high quality printing at a very good price. I would gladly recommend Reads. read more

Paid for a poster online, uploaded it via their dodgy flash uploader, paid for printing and postage, got an email to say it was ready for collection, pointed out that lived in different part of country and had paid for this option (almost double the price over collection option). Didn't hear back and didn't receive the poster. read more

Reads print and design are perfectly located in the city centre on Nassau street. Easy walk in service with friendly staff, however the busy, open work space atmosphere is a bit intimidating. For designers I highly recommend that you double an triple check your work before payment because they don't make a habit of letting you know if anything turns out not exact to your files submitted. read more

Shockingly disorganised, poor customer service and an incredibly draining experience all round, the "savings" genuinely not worth the additional stress of using their services. If Yelp allowed for zero stars that would be the rating. With a website file upload function on their website I actually thought this transaction would have been smooth sailing, but not receiving an email to confirm my upload should have been the first red flag. I of course called to confirm my order before resubmitting and was the files had been received and would be ready in half an hour, this was at lunchtime. I arrived at a bit past four and was first confronted with "queuing system", which consist of a ticket dispenser for those with disks from which they want to print (the dispenser is attached to a wall behind the entrance way, so those entering the print section automatically have their backs to it) and those looking for collections or other services must ask a member of staff. This of course is indicated by a small A5 sign consisting of white text on a black background and is incredibly dwarfed by the general chaotic clutter of the space and the array of other brightly coloured A2 posters advertising services that are plastered on the walls. One could just say I'm bad at noticing these things, but in the hour I spent waiting for my order to be printed, three people missed the ticket dispenser and sign completely before I pointed it out to them. Realizing now that I needed to talk to a member of staff I tried to catch someone's attention as they flitted between counters and printers, it appears none of them act in the front of house role, so it takes some time to be addressed. Finally asking for my order I was led to a computer, where I stooped behind a staff member as she opened my files (apparently for the first time) and I repeated my order, ya know the one I'd emailed about 5 hours previously. Slightly annoyed but glad to be getting somewhere I took my seat and waited for my order to be printed, only to be summoned to the printer once again, it appears one of the PDF files would open but would not print, the file had a fault. When I asked why the files hadn't been checked when I sent them (and I had been at my computer and completely able to resolve the problem with a tap of a keyboard) I was told, by what appeared to be the manager, "It's not OUR fault YOUR file is faulty!" (a sure indication of how much Reads values their customers and are willing to accept fault in their online submission process). I'd been in the shop about thirty minutes at this stage and it took about another thirty minutes of phone calls back and forth to my office who resent the files in several different formats before finally it would finally print and I could leave. My concluding thoughts: Although Reads has a good location and competitive prices, the shop itself is chaotic and unorganised, the customer service is shocking and you need to allow time (about an hour) to wait in the shop and watch them print your order, otherwise it can't be guaranteed that they will. read more

I think Reads is a great place and I have used their photocopying service for many years. When looking for business cards, I would have like to have seen more options - the main designer had a very disappointing business card with nothing on the back - thought this could have been better but overall - they provide a very good service. You do pay for what you get. read more