Just noticed that only members of this office (and the owner - filtered out ) have left "reviews" and five star ratings. I will take this opportunity to leave feedback as a customer.
I had a terrible experience with a Glen Ramkissoon from this office.
At first he was very eager, ambitious and persistent to get my listing. Once he got the listing and showed me my next purchase, he changed considerably. I was starting to notice that he was very forgetful and absent minded.
He said that if he got my listing, he would hold an open house EVERY weekend. First weekend, nothing. I mentioned it during the second week, and he held an open house that weekend. Third week, nothing. When I asked him why he never showed up, he said it was mother's day and he wanted to spend the day with his family. He admitted that he should have told me he wasn't showing up, and that nobody is interested in looking at properties on mother's day anyway.
Before getting my listing, he also provided me with a list of where my place will be advertised. Kijiji, newspapers, facebook, mls, etc... I kept asking him for a link to my listing on kijiji but he never gave it to me. What he referred to as a Facebook advertisement was actually a post on his wall. I asked him to show me the newspapers with my listing and he didn't do that either. It wasn't until I became upset about his not showing up for an open house (the second time) that he seemed to take my requests seriously. It was then that I asked him for a list of all work he has done to assist in the sale of my home, and provide me with links and newspapers with my listing. He brought me three papers, one of which didn't even have my listing advertised. Still no link to the kijiji listing.
After my first showing, I received some negative feedback about my renos. He said that he had some construction experience and offered to repair the deficiencies. I accepted and offered to pay for his labour; he insisted it wasn't necessary and all I had to pay for were materials. Regardless, I bought him a 100.00 gift card as a token of my gratitude. After a couple days of renos, he told me that he could not stay any longer (on a Friday morning) as it was his wedding anniversary, and there were a couple things he did not complete. I was disappointed as I work seven days a week and felt like he left me hanging. Later he called back and said that his wife was alright with him coming in the next morning to finish everything off. That night, after he said all renos were complete, I went home to discover a complete disaster. there was garbage everywhere and a thick coat of whte dust on everything. He removed the bathroom door moulding (to tile the floor) by ripping it in half. He then fitted the ripped pieces together and hammered several nails into the molding to hold it in place. He didn't even try to cover this with paint or putty, and there was a hole in the wall next to the moulding. The bathroom baseboards were full of nail holes. Throughout the house, every patch on the walls were visible, as he only applied one coat of paint. When I flushed the toilet, water started to flow out from underneath. He removed the toilet in order to tile the floor and didn't change the one-time-use wax ring. I texted him asking what happened as I was too upset to talk. He replied with "I am sorry you aren't satisfied". That just added insult to injury as I had to stay up late to paint and clean in preparation of the open house the next day which he didn't show up for.
He asked if I would let him repair the issues, and I agreed. A few weeks later I was notified that my toilet, which he "fixed" was leaking into the suite below. That bathroom ceiling had to be replaced and room had to be repainted, leaving me with a bill for 1800. He asked if I could go through my insurance; I refused and told him he needs to be responsible for his actions and pay this immediately. He went around me, called my condo company, and found out that the bill didn't have to be paid until the day before the new owner takes posession of my home. He gave me 3 dates of when he would pay the bill; had an excuse every time as to why he didn't pay it. Eventually he paid it.
He told me I would get a discount if he sold my place, and another if he showed me my next purchase. When I asked for this in writing, he left me a nasty voice mail saying that he was concerned that I didn't trust him. He said he has done so much for me, not because he had to, but because he wanted to.
My mortgage broker asked me if he was a new realtor as he was not familiar with a lot of things she was talking about, ie: bridge financing
He told the purchasing realtor that they had until 9pm one evening to lift their conditions thinking it was the closing date, but it was actually 2 days earlier. "Don't they have until the 25th?" "Isn't today the 25th?" "No, it's the 23rd"
I really felt he was out to make a quick buck with minimal effort and his mind was constantly elsewhere read more
