My mechanic, who does not do trans work recommended JB Trans. They were on top of everything. He…read morehad the part ordered and arrived even before I brought my truck in. They were willing to stay a little later so I could pick my truck up. My truck is running great now.

Left a huge door ding right in the middle of my driver door and didn't mention it to me after…read morespending over 2 weeks just getting my truck "unstuck in their lot" (probably hit my driver door with back of a shovel) to inspect for warranty. Truck was spotless mirror like paint before dropping off and now there is a huge dent. Extremely upset that it was not mentioned to me, poor customer service/experience overall. Will need body repair to fix damage not mentioned to me and caused by their shop. 0/10 do not recommend.

I just got transferred for work out to Davison area just recently and had to look for a new shop to…read moredo work on my work vehicle. After asking a few coworkers where they go I tried here. And I and so pleased they have a customer for life. I called and ask about 1 main thing I was looking at getting work done on and I briefly mentioned something else that I had a question about and they went above and beyond to get my other issue resolved as well. And with a great central location it makes it nice and easy to get here to get work done. You will enjoy their friendly and knowledgeable staff that has been a step above other shops I've been to in the past.

These guys are the worst business I have ever used. They are highly over priced. Porky who works…read morethe front desk and answers the phone will lie to your face and on the phone over and over when you get mad mad he will threaten you. They get your car in there and hold it hostage and play parking lot roulette telling you that they are waiting for parts for days. Don't trust them they are scamming you and cheating you out of your hard earned money while telling you how busy they are, but you go there they have 2 lifts working and everyone is standing around. Not good people. Morally or ethically.

I had a friend take her Chevy Malibu a Chevy dealership in the Royal Oak area said we needed struts…read moreand links.. We asked Northern Auto (on Woodward in RO) to take a look and confirm the needed repairs and they said Yep! you need to get it done PLUS shocks, fuel injection cleaning (yea ok;)for the cost of $1,900 What a deal, how could i pass that up?!?!. Well, something seemed off lol. Took it to Kearsley Auto in Flint (raised there) and Nick said she didn't need ANY of those things and walked out with what NEEDED to done at $280!!!! They are the absolute best!!! :)

DO NOT GO TO KEARSLEY AUTO FOR REPAIRS!! I am not one to…read morepublicly bash businesses as I am truthfully such an understanding and laid back individual but I truly feel I was taken advantage of and it is not sitting right by me especially because I chose to use this business because it was a locally owned place. Most of you that know me know that I hate confrontation and will do everything to avoid it however I don't want someone else to get absolutely ripped off. So September of 2022 my timing chain needed to be replaced and it cost $1500.00 - I took a loan out through my bank to pay this off and my last payment will be next month. My timing Chain has gone out again, the first week of August I called the shop and asked them how long they warranty their repairs and I was told 12 months and that I could bring it in to be evaluated. They had my car for over a week to tell me it was my fuel pump. And that it was going to cost me upwards of $800 to replace it. I told them to just take care of it... they call me the same day and said they don't think the fuel pump will fix it completely as it might actually be the timing chain (like I stated) - I said okay can't you fix it then since it's warranted? The technician said "well because the equinoxes have oil problems it will most likely be denied" So I took my car to a certified master mechanic who did my fuel pump and the part was only $160!! You take the cover of my engine off and the fuel pump is right there - I was told they basically tried to rip me off to charge me $800 for a 10minute job is insane. And then it was confirmed by that mechanic that it is 100% my timing chain and that they should cover it since it hasn't been a year yet. I called Kearlsey Auto and spoke to the owner Steve Fuhr about honoring the warranty for the work done and he is absolutely refusing to even send it in to be done. He is telling me if I want him to send it in to get approved I have to pay the invoice fee and then told me it's going to get denied regardless!! I understand these shops have to make money and I understand that it's a bigger job but do not put something under warranty if you can't honor it. I'm feeling absolutely defeated right now. * OH AND MIND YOU they knew my car had a problem with burning oil because when they fixed it last September they and I quote said "these vehicles are know for burning oil you'll just unfortunately have to get more oil changes than normal" and they still chose to warranty it*

Howard, in the service dept. His desk is on the very end of the service department. Sorry don't…read morehave his last name. Very helpful and showed me everything on the computer of what was going on with my Jeep! Explained the issue very thoroughly. He and the expert mechanic worked well together. Didn't get the mechanics name. But I'm sure if you see Howard, he will do what he can to get him on your vehicle. The mechanic found the issue with my vehicle when no one else could, he did an excellent diagnostic. And an awesome job on putting it back together after the tear down. Each time I've gone to Al Serra regarding my Jeep, they've never let me down. Oh, did I mention there's two Howard's. As I stated, My service man Howard, sits at the very end, near the exit garage door. Hope you have a pleasant experience as I.

Please don't make the mistake of doing business with this dealership! We worked with Milosch before…read moreSerra took over this dealership. Serra is a completely different dealership with no concern for you or your vehicle. We worked directly with the Serra Disservice Manager, Chris B. Chris was the most unprofessional person I have ever worked with. Chris has no concern for the customer & terrible communication during the entire process. We took our vehicle to Serra to have service performed & without doing any diagnostic work on the vehicle Serra Service tried to get a new engine from our Max-Care Warranty, rather than to perform the engine repair. With our vehicle having the Max Care Warranty, Serra Service assumed they could make additional money off the warranty group by replacing the entire engine on our vehicle. By doing this, Serra Service triggered a buyout from Max-Care which cancelled our warranty coverage & left us with a vehicle that still needs repaired & they charged us over $1000 for this disservice. Please do not make the same mistake that we made & take your vehicle to Serra Disservice!

Conley's is absolutely THE best. My boyfriends family has been coming here for 3 generations and…read morei'm so grateful he lead me here. An entire tree fell on my car while it was parked in my driveway. I got a quote somewhere else and had a $1,000 deductible and my car was supposed to be in the shop for 12 days with no options for a rental car (because i have no rental insurance). Conley's took my car in no questions asked, got me $500 dollars OFF my deductible for absolutely no reason, offered me a rental car for FREE, fixed a $100 part that insurance was not covering for FREE and had my car done in 4 days!! Not even just that, when I showed up to pick my car up they had it sparkling clean on the inside and out... my car was pretty dirty when i dropped it off. They even stayed at the shop 30 mins past close for me to come get it when i was off work. So grateful... whatever the case is with your car just come here. We drive an hour for them. Thank you Conley's!!

Gary and mark are fast, professional, and turn out excellent quality work at reasonable prices,…read morehigh quality repairs and easy to communucate with

I bought my car here back in August. I left a previous review on Google for Chris and Mary but…read moreafter my second experience with these wonderful people I am leaving another one. I had a minor issue with my EVAP and they said to bring it in no problem. I contacted Ron first and he was very polite and prompt at keeping me updated. They were very quick and very very reassuring to me (a first time car buyer). Because it was such a small issue they covered my bill and offered to deliver my car to me. These people are more than accommodating. Would absolutely recommend all of them, Chris, Mary, Ron and the whole team behind the scenes! I always leave Newcombs Metamora happy.

I bought a junk 2019 hyundai tucson with 113,973k miles from here on April 29,2026. The car had…read moreissues on day 2. Check engine light came on, autozone read catalytic converter. Told Chris about it and he was nice enough to have me bring it back so they could fix it. Drove the vehicle for a few months. At 116k was driving amd car into limp mode. Told Chris he said bring it back and they would look at it. Was told it was knock sensor and they fixed it. Drive it home and the next day the engine went out. Told Chris, her had it towed to a shop in Waterford where a used engine wa​s approved under warranty with 87k miles. Wait a month to get my car back. Fast forward to today Sept 4, 2026 and here I am with the check engine light on again code is once again reading catalytic converter. Of course warranty doesnt cover catalytic converter and they are not cheap to have repaired. Be mindful on the vehicles you buy from here. From seeing mine and reading other reviews it seems like a lot of these vehicles have pre existing issues like engines and trans.

These guys are awesome. My dad trusts them, so when I had a poor experience at a different place, I…read morewent to them to get his car's oil changed. They had the wrong oil filter saved in their system for his car, and when they realized that was the case, I overheard their exchange: "I'm pretty sure it's this one the car needs." "Well we're gonna be sure, not pretty sure." That's how you do business. They could have gone the easy way and put in anything that fit, but they made sure to take care of their customers and not cut corners. These guys are great! They're super nice, and they don't condescend. They helped make sure I understood what my vehicle needed, and they took care of it! They've definitely earned my business.

a very rude employee answer the phone and say he was to busy to tell me if they were too busy or…read morenot and say he didn't know how many cars he had at the moment!!!!!!

Just drove away in my sixth Subaru, all from Serra. Professional and trustworthy Al Serra has been…read moremy go to auto place for many years. Whether in service or in purchasing/leasing a Subaru, you will not be disappointed. And a special thanks to Nathan Monterosso for his guidance and friendship.

Service / attitude / empathy They use AI to respond to…read morecomplaints. So not personal. I guess they do not need the business. How arrogant.