Predatory and shameful business practices - charging months after cancellation without responding…read more Nevermind the awful condition of the gym itself and shoddy cleaning practices. Shame on CCAC!

the owner is a fraud. he will not let you cancel your membership and ignore you for months if you…read moredare to usher the word cancel. he will continue to charge you for as long as possible and ban you from the club once the cancellation has been finalized. I would characterize his behaviour as a person that steals for services not provided so I suppose he is a fraud. stay as far away as you possible can unless you never plan on cancelling. there are many other similar reviews about the club on here.

We are seniors and retired. My spouse and I joined and as she wasn't familiar with how to use the…read moreequipment, she booked a couple sessions with "our top trainer at this location". We needed someone experienced as she has limitations to manage. The trainer had her doing things in a fashion that caused strain and pain. She advised her to continue despite her concern. Indeed my wife came away with injuries that required doctors intervention, diagnostic imaging and weeks of PT. We attempted to withdraw our memberships. The company delayed and obstructed. Finally we had our credit card company cut them off. Poor training, greedy biz practices, and terrible customer device. Steer clear of this biz.

I have been a member of this gym for over 12 years. Yesterday I asked what could be done in terms…read moreof a guest. My mother has breast cancer and is going through chemo right now. For the days of her chemo and 48 hours afterwards she stays with me and would like to use the gym. The quote I got to use the gym 2 days a week for 6 weeks was $100, which is more than I pay over 2 months. Crunch gym I guess doesn't care about senior cancer patients.

This gym is tucked away in a really unassuming strip mall off River Road. I had no idea it existed…read moreuntil I was looking up gyms through my ClassPass membership. Pulse fitness participates in this, and it's about 5 credits a class through ClassPass. I've been able to take a variety of classes here, from the TKO Boxing to the different styles of yoga, and the pilates machine! I like it because it's super close to my apartment and parking is never an issue. It's a really cool spot and never feels super crowded. They have separate spaces elsewhere in the building that holds the pilates machine as well as a cycling studio. The instructors are good and responsive to any areas you want to focus on. Would definitely recommend swinging by to take a class here or join as a member!

Manager on duty was texting when I walked in, he never looked up, never said hello! When I reached…read moreout to Lisa Platnik she said; "take your business elsewhere"! Thanks for the advice, Lisa, I now go to RTR Pilates - Palisades, D.C. where they treat their customers with respect and kindness.

I had such a great experience at this studio. This was my 2nd class with Sofia. Her Pilates class…read moreis amazing. I highly recommend her as an instructor. She's so positive and her playlist is on point to keep you motivated. The studio is clean and provides towels and lockers for use. There is plenty of parking behind the studio.

Offers exercise classes, but no equipment for someone just interested in working out on their ownread more

I had a very disappointing experience at OneLife Tenleytown. I joined with my mother, who was…read morerecovering from an accident, and transferred from Bethesda for proximity and convenience. Within the first week, I asked to cancel because her doctor instructed her not to use machines and only do aquatic therapy. I also told Brittany, the General Manager, that I travel often and could not attend consistently. She reassured me that I could cancel at any time with no extra fee and convinced me to stay. Unfortunately, the problems only got worse. I had repeated issues accessing the gym, my membership number was changed without explanation, and my account was incorrectly charged three times in October, including an unexplained charge of $84.80 that no one has been able to clarify. Yet staff repeatedly insist on talking about penalties, deadlines, and additional fees, but show no interest in explaining unauthorized charges. Service inside the gym was also poor: very few machines for the number of people, many members sitting on equipment on their phones, no staff intervention, frequent lack of towels, and overall weak customer service. Despite trying to cancel from the first week--and only staying because of Brittany's promises--I am now being threatened with penalty fees of $278.97 and $111.27, plus another month of charges if I don't pay by December 29. I strongly recommend that anyone considering a membership here review everything carefully. The staff seems far more interested in signing people up than in providing proper service afterward.

Great gym! I've been a member for ~4 years and love OneLife! The space is clean and well equipped,…read morethe staff is friendly, the machines are state of the art. Overall, a great gym!

I booked a class here through classpass and it was great! The instructor was very nice, and the…read morestudio itself was clean. I enjoyed the routine, and felt like the set was productive. The studio was small, but not cramped, and i think there was a water fountain there too.

I am so bummed to be leaving this review. I credit this studio and its (previous) amazing…read moreinstructors for rehabilitating my spine injury over the last 4 years. Now, there is lots of turn over. Tonight, I thought I made a reservation but for some reason it didn't go through. Nevertheless, I showed up at class and the reformer was available so I proceeded to the class. The instructor was very rude and told me I could not attend the class until I spoke with someone at the main office (mind you, it was 7:15 pm and the office was closed). She treated me as if I was stealing the class, I explained to her that I've been going here for many years, showed her my remaining membership credits, and informed her that I texted the RTR number informing them I was at the class so my membership could be deducted. After about 10 minutes of waiting and lost class time, she walked up to me, asked me my name, and added me to the class. Why she chose to not do that to begin with was quite bizarre. It took 2 seconds. Over the years, I've learned to modify exercises to not exasperate my back. However, this instructor was so rude that loudly argued with me as I modified the exercise in a way I've done for years and I do every time the exercise is done. While this specific incident is the first of its kind, the care for customers has substantially declined and I'll sadly be taking my business elsewhere. We pay too much money for such low quality service.

I can't believe it's been over 5 years since I started my weekly workout habit at Tidal EPC. Prior…read moreto signing up and training w/ J., I was gaining rapid weight with little will power to stick to an exercise regime lasting longer than a couple of weeks. J understood my exercise goals and have since always walked the fine line between pushing too hard and being too lenient during our weekly training sessions. Since 2006, I've lost and kept off considerable weight, gained muscle tone and enjoy a happier and healthier standard of living. Tidal EPC's roomy facility with updated exercise equipments presents an encouraging environment to continue one's exercise regime. J. and the folks at Tidal are worth every penny.

I have been going to this gym/studio since inception and it second to none when it comes to…read moretraining and honest/accurate assessments. I've been to other gyms and am tired of the same old "crap shoot" when it comes to your trainer and their knowledge. It is a studio and not an old warehouse - it's more personal and private, though it still has all the amenities you need to shower and secure your personal items. All the equipment (weights and cardio) are NEW, top of the line, clean and work!! I've been to too many gyms where that is NOT the case...I'm sure we all have! If you are serious about your training, your results and are tired of meat market gyms, this is the place to get serious. In the end, you have to want it and going to the same gym day in and day out can get challenging - which brings me to my final point about Tidal EPC - the owner and staff are so much fun to be around...lets face it, good conversation is not required...nor is laughter - but what a difference it makes!

Haven't had the chance to try it. I booked a class online. Yet when I arrive they don't answer the…read moredoor. I've called no one answers the phone. I feel they should either update their hours or update their website to let people know if they are actually open or not. I got my refund, but still a waste of time I could've gone somewhere else. I'm so upset because I feel like as a business they should be able to communicate.

SCAM!!! DO NOT SIGN UP!!…read more This place is such a scam. My roommate and I signed up for a membership and ended up not enjoying the coaching. It was very new-agey and some people like that, but we wanted to focus more of the fitness aspect and the coaches seemed largely unconcerned with correcting form, mixing up the flows, etc. Seems like they just use it as a platform to pretend to be all-knowing, not for me. We emailed and asked if we could cancel and they said yes. I'd not signed anything that said I was locked in for a year. They did the usual sorry to see you go/is there anything we can do, but ultimately they ended up canceling my membership. I stopped going. The next month they charged me. So I went in and asked about it, and the woman told me it was a mistake, she was super apologetic and said they're refund me that money and make sure it's cancelled. It's been SIX MONTHS and they are still charging me. I've called and emailed multiple times, I've had my credit card company refute all the charges, and they're still doing it. The last time I caller them the person who answered hung up on me when I gave my name. I urge you not to sign up here unless you want a Don't Worry Darling situation where you end up staying there for life. A horrible business. Horrible customer service. For a product that's over-priced, and not even good at what it claims to be. Wish I could give a 0.

I cannot say enough wonderful things about Cregory. We have been working together three times a…read moreweek for the past 2 months to help me get in shape postpartum. He is a fantastic trainer who pushes you but always knows when to stop so you don't get hurt. He is extremely punctual, professional, and has a calm but motivating demeanor. He comes to you and works with whatever equipment you have to get a fantastic workout in. Every workout is fresh, fun, challenging, and leaves you just the right amount of sore. He adapts them based on your goals. He is flexible and works with your schedule which is key because I am a busy doctor with a new baby. He also offers virtual appointments if you are truly in a time crunch. His prices are extremely reasonable for the level of expertise he has. In just 2 months he has transformed my body and approach to fitness. Working with him is the best gift you can give yourself.

Cregory is a wonderful trainer. I began working with him when I was 8 weeks postpartum and he has…read morebeen terrific -- always on time, motivating, and able to adapt exercises based on my needs. He has a ton of experience with women postpartum and understands how to adjust workouts accordingly (which is super important to avoid injuries) especially as a result of a c-section. He is extremely responsive and a pleasure to be around. He is results and goal oriented. I would recommend him to anyone looking for a personal trainer.

Bethesda OneLife has everything: Treadmills, steppers, other aerobic equipment, free weights,…read moreweight machines, tennis and racquetball courts, basketball, personal training, classes. And very important in Bethesda, covered "free" parking. Desk staff, trainers and general manager are friendly and helpful. Almost forgot: Sauna, steam, whirlpool, swimming pool. Complaints: The stream room takes too long to repair; the whirlpool can look dirty, especially after a busy weekend. Sometimes they run out of towels.

I'd rather not go to the gym at all.. so unsanitary...I've had pleasant experiences with OneLife…read moreotherwise.