I needed to reroute a downspout from a second story gutter to ground level pvc drainage. Gonzalez…read morehad a very good rating. I received an email asking if I needed a quote within minutes. The next morning by 9 am I was notified an installer was on his way. I got a verbal quote while Caesar was there and an emailed quote later that day with a follow up call. Service was performed by 1 the next day and completed in just over an hour. Caesar did a great job and was clued into exactly how I wanted the project to look. They even had the same color as my taupe 25 year old gutters. Quick, professional service with great follow up. Also the best price compared to others.

They installed some downspouts and had to cut through the deck - which is totally fine. But they…read moretore the heck out of the plank they made a cut through with a multi tool- scratching and marring the area all around their ragged, poor quality cut. Really shoddy work and just terrible. They also repitched the gutters to the extreme just dropping the ends to make quick work of it and so they look terrible. They then left out gutter wedges that I then had to call them about and convince them to come back out to put back in. They said via phone I wasn't missing any but I was standing under my gutters at the time and looking up at the gutters and could see them missing. The crew also left garbage from the project around my house. The scrap from cutting out the gutters for downspouts was just left on the ground, the park of the deck they cut out they just dropped on the ground. Really really poor quality work overall.

Love this company. Great work as always, fair pricing and so considerate! Highly recommend.read more

I wouldn't use anybody else for new gutters. Victor got out to my house right away for a quote and…read morecompleted the install on the day I requested. He showed up at 7:30am and didn't leave until the job was done at 8:30pm. He's extremely neat, precise and very talented. He worked hard right up to the last second he was at my house. I'm extremely satisfied with his work and I thought the price was very reasonable. He repaired 3 sections of facia board while he was here too which came out great. I wouldn't use or recommend anyone else.

I've had my roof "Patched" a handful of times since bought my house. Twice by local contractors,…read moretwice by a commercial roofer and once by a "Friend" from church. Well, after a major ceiling fix, it was the fix by the friend at church that held up the longest. 4 years later I'm noticing a wet spot again. I would have gone to Trademark Roofing again, except they don't do roof repairs anymore. I went straight to Baker Roofing this time, no messing around with local contractors or friends. This was money well spent and a small number of rain storms later, everything is still dry. On top of that, Baker has guaranteed their work, unlike an "end of the driveway" guarantee I've had in the past from a local guy. Cleanup is one of the things I consider about the professionalism from these guys - no materials left laying around, no roofing nails left in my driveway, they didn't dump any trash in my own trash bin and aside from a drier house, one would hardly have known they were ever there.

I called 3 times to try and set up a time to do a quote for a roof. The estimator never called…read moreback. We moved on and got other quotes. The work is going to be awarded to another company and it's a 60K job. If I were the owner of this company I would be furious if I put someone on the payroll who lost 60K in business because they are too lazy to return a call.

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

We worked with this company last month for gutter cleaning and a few small repairs, and they did an…read moreexcellent job. They arrived right on time, paid attention to every detail, and the price was very fair compared to other options in Cary. They made sure everything was spotless before leaving, and now the gutters work perfectly every time it rains. It's nice to find such a dependable local business. Highly recommend!

Had them over to do gutter cleaning. They responded quickly with a quote, showed up right at the…read morescheduled time, and did the job well.

NC Gutter Guys installed LeafGutter premium gutter guards on my home. Two years later, I noticed a…read moreproblem. And since the guards had a "lifetime warranty" they came out and simply said "no clog." When the water was burning a hole through my roof, I knew it was a serious problem. The guards slip up under the roof shingles and despite the company's assurance that it was safe and that it wouldn't void the roof warranty, the guards caused massive damage to the roof. I've invested thousands and ... and now I don't even have any guards. When called the company on this problem, Tom Bell said he couldn't help mitigate the damages by just putting different guards up. I said I'd eat the roof replacement. He says that he is retired so I'm surprised that the company still has a website. If they are still in business, you might avoid them.

Tom and his team were knowledgeable and easy to work with. Tom communicated very well about the…read moreprogress of the work, expectations, and estimated cost. The team was very persistent in making sure the job was done right. Tom seem to be a very and honest gentleman.

KwK installed beautiful black seamless gutters on our home with leaf guard protection. They did an…read moreOUTSTANDING job all the way around. We also got them to install leaf guard protection on one of our properties that we own. Another GREAT job. Very nice guys and very punctual and excellent prices. We will be using them again!!!!! The Woodalls

Very disappointing experience. Craig came out and gave me an estimate, and I was told it would be…read moreabout two weeks before they could come out and complete the installation. When the scheduled date arrived, they had apparently overlooked the need for some gutter wedges. Because of that, my installation was pushed back another week and a half. When the new date finally came, they never showed up. After I contacted Craig to find out what was going on, I was essentially told that contractors are not worth moving a job around for a homeowner. Be warned where you stand. Based on my experience, I would not recommend this company. Poor communication, missed appointments, and a lack of consideration for the customer made this one of the worst contractor experiences I've had. I would not call them again for future work.

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We've used Gonzalez Painting several times over the years, and have always been pleased with their…read morework. The most recent, exterior painting of our house, was great. They did a good job, including some carpentry work replacing a lot of bad siding, painting house and deck and porches, in a week and a half. Good communication, pleasant personalities, and good work, at a reasonable cost. We had a good crew, and Amy, Roger, and Carlos even came back for a few finishing touches this Sunday (Labor Day weekend).

As always Gonzales Painters was prompt and professional. While we are still considering our…read moreoptions, these guys remain at the top of our list.

First of all I'd like to thank JD for his professionalism and honesty…read more JD and his team not only came on time, they also did quality work, fair in prices, completed as planned, cleaned up totally satisfied with all services rendered full roof on house and storage buildings and gutters

From the owner: Locally Family owned and operated. read more