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    RCRS Advisors

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

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    8 years ago

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    The Law Office of Tracy A Brown - Tracy A. Brown

    The Law Office of Tracy A Brown

    (4 reviews)

    This is the most UNPROFESSIONAL law office I've ever dealt with. First off, the secretary is…read moreEXTREMLY rude and confrontational if you have an issue. Ms. Brown herself is never available. They charge more than five times what a single attorney would. Then continuously ask for MORE money during the years on bankruptcy. It is near the end of my brothers bankruptcy, and she has NO answers for him. She doesn't know when his last payment is ( even though she previously told him it was May 25) . She is the only one who can stop the garnishments, yet doesn't have this information !?? I could go on... I would not recommend this office if you are assigned Brown. This entire experience has been a nightmare for my brother.

    The services I (and a family member) received from this agency was excellent. I initially…read morerecommended a family member go to The Law Offices of Tracy Brown to seek advice about a personal matter after the family member had researched and met with other attorneys and was not satisfied. While I did not know Attorney Brown personally, I was familiar with her through my former place of employment and she was very well liked by students, as evidenced by the end of their semester evaluations. The family member took my advice and went to her office, talked to one of her attorneys on staff and immediately hired them. The family member told me that they were VERY pleased with the service, and efficiency of the entire client/attorney encounter and process. As for me, a year later I found that I too would need legal assistance, and I went directly to the Law Offices of Tracy A. Brown without hesitation. I was fortunate to have Attorney Brown personally handle my case, which I did not expect. I went into her office a nervous wreck and left feeling like a weight was lifted and that I knew I had made the RIGHT choice. I am here to tell you, she stayed on my case from day one (1), kept me abreast of everything she was doing; i.e, researching, receiving, calls,and was prompt on my paperwork and followups. Whenever I was in a panic mode upon receiving disturbing news, I would contact her and she would quickly quell my fears and once told me "not to worry, that this is what she is here for, and I could ALWAYS call her, email her or stop by and that I was free to contact her anytime I needed to"....now that is what I am talking about a great attorney! She NEVER made be feel like I was bothering her. If I emailed her or dropped something off, I would have a response back immediately the next day. In my interactions with Attorney Brown, I found her to be very calming, pleasant, patient, understanding and showed genuine concern and compassion for me -- she NEVER treated me as a $$$ or a burden, and she listened to me and gave me good advice on how to handle situations during that time and in the future. I wish to thank her for all that she has done to bring me to a point where I can live my life without a burden that weighed heavy on me for a very long time. Thank you Attorney Brown, in my opinion, you are the BEST!!!!. Also, I was always treated well by the staff whenever I came in contact with them. I "HIGHLY" RECOMMEND HER FIRM if you are looking for great service, support and knowledgeable attorneys.

    Top Flite Financial  - Top Flite

    Top Flite Financial

    (25 reviews)

    My wife and I purchased our first home together, and Top Flite could not have made the process any…read moreeasier. Our first child was due 4 weeks from the day the offer was accepted, so we were in a time crunch to get the house and nursery set up for our newborn. Top Flite got us closed in 11 days!! I call my child a true blessing everyday, but I tell you what, Top Flite was also a true blessing to our family! I had the house and nursery set up just in time for my wife and newborn to come home to. Shout out to my loan officer, Devon Feager, for the low rate and costs. Thank you for answering all my questions, and walking me through the process from start to finish.

    BEWARE - DO NOT DO BUSINESS WITH THIS COMPANY…read more This was supposed to be a simple 45-day cash out refinance. It turned into a 106-day nightmare filled with constant errors, missed deadlines, and almost no communication. We only stayed in the deal because our loan officer, Jon, was helpful but the rest of the company was completely disorganized. The loan processor Nick repeatedly made mistakes, and we were given closing dates over and over that never happened. At closing, several debt payoff checks issued by Haven Home Equity were incorrect and did not align with the official payoff statements we had already provided. We informed our loan officer that some of the accounts were already closed and that we intended to negotiate those balances ourselves. He advised us to handle the negotiations directly, pay the accounts ourselves, and then submit updated payoff statements along with the unused checks. We were told that once the accounts were verified as paid, corrected checks would be reissued to us immediately. We did exactly what we were told. Haven Home Equity now owes us approximately $29,000--money that is in our mortgage and accruing interest over 30 years that we never received. This has delayed our full home renovation and forced us to hire an attorney. The only response we've gotten is from our loan officer saying "he hasn't heard back from anyone." This level of incompetence and lack of accountability is unacceptable. We started this in November and it is end of April and we are still dealing with this. There are MANY companies out there who provide quality service . Do yourself a favor and find another company to do business with. Proceed with extreme caution. If you have questions leave me a comment and we can connect.

    RCRS Advisors - debtrelief - Updated May 2026

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