Nothings where it should be. Items are out of stock when website says they aren't…read more Horrible customer service. The worst hardware store I've ever been too.

This Lowe's is by far the worst hardware store in SETX. The inventory is always off from what their…read morewebsite says leaving you in a bind. For the past two years the shelf organization has consistently been off. I would be remised without saying there are a few good employees that are very helpful. Unfortunately, the lack of organization and poor management makes it hard for the few good staff members.

Whatever You need They can Help You!!! #1 Very Knowledgeable and Very Helpful!!! Also if You live…read morein Mid County, very convenient....

They are a little pricey but usually have what I am looking for. The workers/owners have always…read morebeen helpful and attentive. I look there right after I check the nearby Walmart. :)

Hardware store has just about everything you would need people there are willing to help if I have…read morea item that I need and I'm not for sure what size you'll find it there

This people are amazing!! They treat you like family,the…read morelady that help me Judy,knows everything about valves,o rings,diverted,faucets etc. Thank you so much Judy!!! Customer for life here!!! Ivan C. Ok

Always have help available. Rey friendly and has a good inventory for a small store.read more

Staff is helpful in finding items and answering questions. I will be going back for item a a a…read moreneeded

I have always sent people to M&D because of helpful staff. My Brother went there today because I…read morerecommended a Pneumatic Dolly. Unfortunately the Person he talked to didn't know what he was talking about. But they did sell him a Appliance dolly for twice the price.

This place is a rip off!!!! They lie and say they have the best products. When they break they…read morewill charge you $90.00 for labor... Make it make sense! Don't buy any lawn equipment from them. They don't honor warranty!!!!!

Step in for the little slice of Americana that is the independent hardware store. Have a key made,…read moremix some paint, purchase some glass or screen or pipe or wire--custom cut to your specifications. Pick up some sandpaper, some fire ant killer, some wood glue and a wrench. Is it a hammer you are looking for? Choose between ball peen, claw, rubber or sledge. Something that cuts? Peruse the hatchet and axe and lopper and pocket knife selections. Nab a nut, buy a bolt, put your DIY hat on and become one with your inner HGTV star who's been fighting to get out. No Drago Hardware doesn't offer the variety of Home Depot, nor the volume pricing of Lowe's, but it kills the big boxes in customer service and charm. On my recent visit, I caught the owner wiring a light kit onto a ceiling fan for a customer...at no charge. How is that for service? When you shop at Drago Hardware you are supporting the dwindling small business community in Port Arthur and the Drago family which has operated this enterprise since 1931.

October 3rd 2018 10am. My name is Justice Chevalier and I am a recently seperated Veteran. I just…read moregot my first house since I have been back home from my tour.. I needed a tool for my water meter so I could have functioning utilities. Mind you that I also had to be to work so I was moving expeditiously.This morning I went to Drago Hardware Co.1900 9th Ave. Port Arthur TX. As I go to checkout an employee at the register was casually talking with another civilian that wasnt making a purchase. I ask if I can be checked out. He looks at me with disgust. Raises his voice As if I was across the store to tell me how rude I am. Only to be followed by derogatory and racists remarks; such as "your people won't ever get ahead" and "you'll just end up in prison" all because I asked to be checked out. His actions can not be justified. I was bothered by my experience. I thought for certain that type of behavior wasn't tolerated at the store , but unfortunately that was just the tip of the iceberg. I call the location to speak with a manager to inform of the situation. I noticed she seemed uneased with attitude galore. I can only assume because of my distinguished African American accent. I asked how she was doing only to be insulted again. She replied with "fine up until this phone call" followed by a dial tone. I will be having a peaceful protest until this is brought to light .

This store has everything from deer corn, spray paint, pvc fittings, and screw drivers all the way…read moredown to lunchables, milk, chocolate bars and lotto tickets. Pete, the owner is a great guy. He has tried to make sure the local community doesn't have to travel 30 minutes to "town" for small misc items that might be needed on short notice, and he has succeeded.

I have been pleased with the purchases I have made. Keep your receipt and return any item that…read moredoesn't work as expected

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

For a small home town hardware store this place packs a lot of stuff in a small space at a good…read moreprice. Rarely do I have to go to another town to one of those box stores.

Very poor customer service. Went in asking if they had a specific "pest deterring" plant, was met…read morewith disregard. When the young lady worker walked in I tried asking her my question, she clearly saw me trying to talk to her but brushed me off/ignored me and instead went out to meet a food delivery driver for her milkshakes or sodas. She then went and helped two other people before allowing me to ask my question, even then I was met with a dismissive attitude. Young lady told me "we don't have those this time of year" as if I should have known that. I have never had plants before. Didn't even recommend anything similar to what I was looking for so I left and I won't be coming back.

Did not have what I was looking for, but we're very nice and gave me some other ideas where I could…read morefind what I was looking for.