We hired Jackie and her team to complete renovation work. The contact number I got for her was 646-773-5530. They show up as RC Contractors on Google/Yelp (although that never came up). She shows up as Regulo Cruz Flores on Venmo.
Tl;dr: I cannot recommend the company because of a gas leak caused by an incorrect stove installation and various other issues that we now have to spend time and money to fix.
Long story:
We hired Jackie and her team to complete a few renovations in our new home before we moved in. The big items were: demo and install flooring (laminate and carpet) throughout, demo and install countertop and kitchen island, and wall and ceiling paint. We were given a 3-4 week timeline. The entire project took two weeks longer, and about 10k (30%) more than estimated.
Here are the main reasons we can't recommend Jackie and her team for work in your home:
* They installed the gas stove wrong, which caused a leak. My husband alerted to them that it smelled like gas while they were still in the home. They said they fixed it. Ten minutes later it still smelled like gas, so we called puget sound energy, who advised us to evacuate. When they showed up they found that the gas stove was not connected to the gas line correctly. PSE technician also showed us where Jackie and her team had attempted a fix, but was wrong.
* Communication challenges. Maybe our communication styles were incompatible. And maybe we knew too little about renovations and managing general contractors and renovations. Either way, we really struggled to get a clear or timely response. We only found out about delays through multiple questions and messages, and usually on the day of the estimated deadline. We may have been too trusting; as parents to a toddler and a new baby, we really didn't have the time or energy to constantly check in, and assumed "no news is good news".
* The work is inconsistent. Jackie and her team did a beautiful job painting around the trim, behind outlet covers, and taking doors off to get a full coverage. But also didn't paint between the microwave and the backsplash, the trim is cut at an angle around some doors but not others, and there's caulk residue throughout the entire house.
* Both kitchen and laundry room plumbings were incorrectly done, and we had to pay an extra $5k to have it fixed. The kitchen sink was not done to code and there was a leak. The laundry s read more